Smartbag Reviews

Name: Smartbag
Address: Unit 2, 3 MacDonald Road, Ingleburn, New South Wales
Rating: 4.64

4.6 Rating 452 Reviews

92 %

of reviewers recommend Smartbag

Company Reviews

Product Reviews

Metrics

4.6

Based on 452 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Smartbag 5 star review on 28th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Items purchased arrived in a timely manner. Very helpful staff. Items purchased were as described on their website”

Helpful Report

Posted 1 year ago

“Excellent product and excellent service. My bags were delivered very promptly. Thoroughly recommend this company.”

Helpful Report

Posted 1 year ago

“We always buy these for our Uniform Shop. There is such a great range and they always arrive promptly.”

Helpful Report

Posted 1 year ago

“Not sure we have made a purchase, credit card details were given, asked for an invoice, & haven't received bags, waiting on bank statement to see whether the credit details went thru.”

Helpful Report

Posted 1 year ago

“Perfect bag for my small business”

Helpful Report

Posted 1 year ago

“The staff were very easy to work with. We are very happy with the speediness from proof approval to production to delivery - all within the stated timeframe.”

Helpful Report

Posted 1 year ago

“I have just purchased from smartbag. They were very helpful and helped me work through all the information I needed so I would choose the right bag for my needs. The purchase went smoothly. Thank you Smartbag team!”

Helpful Report

Posted 1 year ago

“PRINT QUALITY IS VERY POOR. THERE ARE DIRTY LINES THROUGH THE LOGO ON EACH BAG WHICH SUGGESTS A DIRTY/FAULTY PRINTHEAD. PRINTING IS NOT SHARP AND CLEAN ALL OUTLINES HAVE BLED. THE COLOUR SATURATION IS POOR,PATCHY, AND FADED NOT BRIGHT. THE BAG QUALITY IS FINE. WOULD NOT RECOMMEND COMPANY TO OTHERS AND DEFINITELY WOULD NOT USE THIS SERVICE AGAIN.”

Helpful Report

Posted 1 year ago

“Easy to order, great pricing, super fast delivery, perfect product.”

Helpful Report

Posted 1 year ago

“Hi, Received the order very promptly - as promised - but only HALF the order arrived! I ordered 50 bags & received only 20??? Need to chat to someone about that please. Lee”

Helpful Report

Posted 1 year ago

“Easy quick transaction, good communication, quick delivery and the product was exactly as expected. Thank you”

Helpful Report

Posted 1 year ago

“Very happy with the service and quality, will use them again.”

Helpful Report

Posted 1 year ago

“Easy to order and quick delivery.”

Helpful Report

Posted 1 year ago

“Ordered and paid for stock, then 2/3 delivery came. Was informed that the product was out of stock and would be sent later If the stock has run out please don’t have it available on line to purchase- I believed the stock was available And I had pre paid for stock that was available Please fix this”

Helpful Report

Posted 1 year ago

“Service - Excellent Quality - Excellent I am a small market stallholder and when the State Government introduced "No single use plastic bags" I really wondered what I would do. I used the internet and found your company, close to home and with very competitive prices. I went to your warehouse and found your staff very helpful and courteous. they went out of their way to help. I have already recommended Smartbag to other stallholders.”

Helpful Report

Posted 1 year ago

“Called multiple times and can’t get through anyone. Printed items were not best quality.”

Helpful Report

Posted 1 year ago

“***** Bags are exactly what I thought they would be, and what is pictured. Extremely prompt service. Will definitely be purchasing again. Thank you.”

Helpful Report

Posted 1 year ago

“Great price. Good people.”

Helpful Report

Posted 1 year ago

“Excellent, and amazing service. Delivery came so much faster than I expected. My homecrafted logo was made adaptable for other uses. Very happy with the outcome.”

Helpful Report

Posted 1 year ago

“I love my bags. Great quality, great price and Great customer service thank you to you and your team”

Helpful Report

Posted 1 year ago

Smartbag is rated 4.6 based on 452 reviews