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Smartbag Reviews

4.7 Rating 499 Reviews
92 %
of reviewers recommend Smartbag
Company Reviews Product Reviews
2
 Metrics
4.7
Based on 499 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Smartbag Reviews
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Gui
Verified Buyer
“Good product, price and customer service when I tried to chase the delivery. They use Aramax and should ditch them as they held in warehouse my order for no apparent reason until I called. A colleague said Aramex let him down at his previous job also. Smartbag, do yourself (and your customers) a favour and bag Aramax!!”
Helpful Report
Posted 1 year ago
Shelley Malvern
Verified Buyer
“Excellent service! I was reluctant about doing a refund/exchange but was extremely happy at how easy and FAST the turnaround was. Would highly recommend.”
Helpful Report
Posted 1 year ago
Mrs Gail White
Verified Buyer
“Excellent service, prompt delivery and superior product Great communication throughout tracking of item Extremely satisfied”
Helpful Report
Posted 1 year ago
Mrs Miia Savage
Verified Buyer
“Easy to order and quick delivery. Paper bags are great. We ordered a stamp as well and it would have been nice to have a storage case, even just a cardboard box, to store it in between uses.”
Helpful Report
Posted 1 year ago
Tanya Taylor
Verified Buyer
“Great customer service and bags arrived super quick after order. Great quality and as described”
Helpful Report
Posted 1 year ago
Kathleen Wigan
Verified Buyer
“Quick easy platform to browse, select and buy sustainable and ethical produced paper carry bags. Very satisfied with order status and ongoing tracking information. Super happy with my products !!”
Helpful Report
Posted 1 year ago
Miss Elisiva Solofoni
Verified Buyer
“Quick delivery and good quality.”
Helpful Report
Posted 1 year ago
Leah Ramage Ramage
Verified Buyer
“I usuallylove smart bags products but since changing suppliers I feel the quality of the bags has declined”
Helpful Report
Posted 1 year ago
Susan Leask
Verified Buyer
“Excellent service and delivery times”
Helpful Report
Posted 1 year ago
Robyn Goldsmith
Verified Buyer
“Bags exactly as I expected. Prompt felivery”
Helpful Report
Posted 1 year ago
Admin Admin
Verified Buyer
“Excellent service”
Helpful Report
Posted 1 year ago
Lexxy Gundayao
Verified Buyer
“Very good experience,quality is great, the care factor is there and the delivery was efficient, earlier than expected and all in good condition. I will definitely do business again”
Smartbag 5 star review on 5th September 2023 Smartbag 5 star review on 5th September 2023
Helpful Report
Posted 1 year ago
Louise Shultz
Verified Buyer
“All good thanks”
Helpful Report
Posted 1 year ago
Ms Patricia Martin
Verified Buyer
“Can we please have the gloss paper bag with the RIBBON HANDLES back?”
Helpful Report
Posted 1 year ago
Darryl Beitsch
Verified Buyer
“Very professional and efficient.”
Helpful Report
Posted 1 year ago
Darryl Beitsch
Verified Buyer
“Very professional and efficient.”
Helpful Report
Posted 1 year ago
Susan Kwok
Verified Buyer
“Really happy the bags arrived very quickly. Perfect for my sons birthday party bags! Thanks”
Helpful Report
Posted 1 year ago
Tanya Ciccosillo
Verified Buyer
“Excellent customer service and quick delivery.”
Helpful Report
Posted 1 year ago
Ms R Beardsley
Verified Buyer
“.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Daryl helped fulfil our order ASAP!”
Helpful Report
Posted 1 year ago
Smartbag is rated 4.7 based on 499 reviews
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