Smartbag Reviews

Name: Smartbag
Address: 21/62, Blackshaw Avenue, Mortdale, New South Wales
Rating: 4.69

4.7 Rating 584 Reviews

93 %

of reviewers recommend Smartbag

Company Reviews

Product Reviews

Metrics

4.7

Based on 584 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

Smartbag 5 star review on 8th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer and good quality bags”

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Posted 6 years ago

“Absolutely love the quality of the bags. Exceeded my expectations and make my products look luxurious”

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Posted 6 years ago

“Speedy response to order inquiry”

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Posted 6 years ago

“Great product”

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Posted 6 years ago

“Fantastic service, very speedy turnaround time from order placed to received. Great quality bags”

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Posted 6 years ago

Thanks for the great feedback, Cheryl :) We strive for quick delivery and great quality and we are pleased to read your comments.

Posted 6 years ago

“Fantastic quality product. Easy and prompt service. I will definitely use for all of our businesses and will recommend to others”

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Posted 6 years ago

Thanks Michelle! We are all pleased to hear you are happy with your grocery bags and full colour stickers. These are a great cost effective way to promote your business and we think they look great too :)

Posted 6 years ago

“Fast and efficient service.”

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Posted 6 years ago

“quick & fast service”

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Posted 6 years ago

“Very good customer service, Andy was very helpful.”

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Posted 6 years ago

Hi again, Thao :-) Thanks very much for the great review and nice comments. I'm very glad I could help. Andy

Posted 6 years ago

“Goods arrived today, super fast delivery.”

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Posted 6 years ago

Thanks for the feedback, Gail. Our brown paper toddler size bags are very popular and glad to hear they arrived super fast!

Posted 6 years ago

“The bags meet our needs perfectly”

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Posted 6 years ago

Thanks for your feedback, Rod. Our brown paper grocery bags are quite versatile and happy to hear they meet your needs perfectly. We look forward to hearing from you again :)

Posted 6 years ago

“Marianne was extremely helpful in getting our order sorted. And a minor glitch was quickly rectified by Alma. First time we have ordered with you and it certainly won’t be the last. Great job!”

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Posted 6 years ago

Thanks Grant for your review. Marianne and Alma are happy to hear your comments. And we are all happy that you are a satisfied customer of Smartbag :-)

Posted 6 years ago

“The online customer service was quick and helpful. I placed my order and called 2mins later to ask when i can pick up and i was told my order will be ready the same day. Got there a couple of hrs later and it was ready. I will definitely be purchasing through Smartbag again.”

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Posted 6 years ago

Thanks Mrs Dalia :-) Pick up is quite popular for people wanting to save on delivery costs. We maintain strict hygiene in accordance with government guidelines so you can feel safe visiting our warehouse. We look forward to seeing you again!

Posted 6 years ago

“very helpful”

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Posted 6 years ago

Thanks, Jim. Glad you found our staff helpful. Your comments are much appreciated.

Posted 6 years ago

“it was very easy to find and purchase the bags . I was impressed that they were sent out on the same day. thanks”

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Posted 6 years ago

Thanks, Cos. We are glad it was easy for you to find our takeaway paper bags online. These are a relatively new product and have proven most popular. Thanks very much for your purchase!

Posted 6 years ago

“Service was excellent!5 stars”

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Posted 6 years ago

“Excellent Communication. Customer Satisfaction Guaranteed. High Quality Product. Very Happy Customer. Will be Purchasing more when necessary. Thank you Shakil”

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Posted 6 years ago

Thanks, Shakil. Our full colour printer has proven popular - even we were surprised at the quality of the results when we first saw them. We are very happy to read your comments, and look forward to hearing from you again :)

Posted 6 years ago

“Very Responsive, and Good Customer Service!”

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Posted 6 years ago

“The service we receive from Smartbag has always been very professional, punctual and helpful. It is a pleasure to be a client of Smartbag.”

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Posted 6 years ago

And a pleasure to have you as a long term customer as well, Estelle! Thank you for your comments :)

Posted 6 years ago

“Easy to deal with and very efficient and helpful”

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Posted 6 years ago

Thanks, Tracey, for your great feedback. I hope your are getting a lot of use from your printed paper bags and we look forward to hearing from you again :)

Posted 6 years ago

Smartbag is rated 4.7 based on 584 reviews