smarTours Reviews

Name: smarTours
Address: 500 7TH AVE, 8TH FL, NEW YORK, New York
Rating: 4.41

4.4 Rating 1,665 Reviews

86 %

of reviewers recommend smarTours

4.4

Based on 1,665 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Phone:

800-337-7773

Email:

info@smartours.com

Location:

500 7TH AVE, 8TH FL,
NEW YORK
New York
10018

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smarTours 1 star review on 27th May 2025

Dominion

smarTours 5 star review on 14th December 2024

Diana Potts

smarTours 5 star review on 20th November 2024

Michael And

smarTours 5 star review on 12th October 2024

Michael And Bedelia Sachelari

766

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fun and Well planned. Guides were awesome. You want Granville to take you to Greece. Enjoyed the mix of cruise and land. Awesome experience”

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Posted 5 years ago

“The tour guide Noc was excellent, and made sure all the members of our tour had opportunities to experience Thailand -- both the modern and the ancient history.”

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Posted 5 years ago

“Knowledgeable and personable tour guide contributed to a wonderful experience. She handled all situations efficiently and discretely.”

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Posted 5 years ago

“Our Italy tour was wonderful! Annamaria, our guide, was professional, friendly, informative, and I could go on and on. A beautiful country;a beautiful guide; who could ask for more?”

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Posted 5 years ago

“It was outstanding...they delivered as in the contract”

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Posted 5 years ago

“I was very pleased with our host and the overall particulars of the tour.”

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Posted 5 years ago

“Everything met or exceeded our expectation. Local guide was great. Group was small. Lodges were nice and food was good.”

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Posted 5 years ago

“Smartours has great tours for the price. I have traveled with other great companies but their prices are now sky high. Smartours is a good choice and within my budget. Please keep doing what you are doing. 3 trips down and more to go!!”

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Posted 5 years ago

“Very pleased. Good value.”

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Posted 5 years ago

“As my second Smartours experience, I was pleased once again at the value I received. This is a fabulous trip and well run tour.”

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Posted 5 years ago

“Every thing about the trip to South Africa was wonderful. I will travel with Smartours again.”

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Posted 5 years ago

“Thanks to our amazing tour guide Michael Ngigi and Pascal, ad well as a great itinerary and lodges, it was the trip of a lifetime. Michael is a natural leader, very knowledgeable and personable. Pascal was determined to give us an unforgettable 3 days in Tasmania and did.”

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Posted 5 years ago

“Excellent trip our guide was terrific. Enjoy the boat and the towns we went to.”

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Posted 5 years ago

“It was our fist Smartours experience and we had a wonderful trip! Our tour guide, Elvis, was very knowledgeable and helpful throughout our tour. He really made our vacation a fun and memorable experience! The itinerary was thorough and very well planned and the accommodations were excellent! We will definitelt plan more Smartours vacations in the future :)”

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Posted 5 years ago

“The trip to Classic Russia was a very special tour. SmarTours did a wonderful job in trip which included St. Petersburg, Moscow and two villages in the Golden Ring, Vladmir & Suzdal. The guides were excellent and the day trips very interesting and enlightening. The accomodations were good and the meals very satisfactory. I would highly recommend this tour of Russia to anyone who is interested in exploring the fascinating country. Kudos to SmarTours for an excellent job . Spasibo!”

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Posted 5 years ago

“I have been on 3 tours with smarTours and each has been fantastic! Each has been balanced with planned tour time and free time to roam on our own. The hotels are top of the line in every country the tour went, with comfortable rooms, good restaurant choices within or nearby and SAFE. I have traveled to Ireland, Italy and South Africa with knowledgeable guides, who are locals that are passionate about showing us their country. Well worth the journeys.”

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Posted 5 years ago

“This was an excellent tour. Especially because the tour guide Suzie Sue was top notch. She was very accommodating and enthusiastic and really made the tour special. Also, the accommodations, as usual, are very satisfying. I have come to expect nothing but the best and am not disappointed. Good job Smartours!”

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Posted 5 years ago

“Very good. Wonderful tour guide (Elvis) with encyclopedic knowledge of the complicated history of that area. He has a great sense of humor, is patient and a great asset to Smartours. Local tours and tour guides were excellent. American Airlines flight from Prague to Philadelphia was the worst flight I have ever been on. Nothing worked, food was terrible. Flight crew did the best they could.”

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Posted 5 years ago

“We recently completed the Portugal tour with Romina. She provided an interesting, fun filled tour and excellent restaurant and free time suggestions. Our drivers were very competent, the hotels were well situated in each city from Porto to Lisbon. Again smartours provided us with an excellent travel experience.”

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Posted 5 years ago

“We had a great time in Greece- on the ship around the islands, and on land. Our 2 guides were very knowledgible and attentive to our needs. There was a lot of uphill walking that we could have been prepared for.”

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Posted 5 years ago

smarTours is rated 4.4 based on 1,665 reviews