smarTours Reviews

Name: smarTours
Address: 500 7TH AVE, 8TH FL, NEW YORK, New York
Rating: 4.41

4.4 Rating 1,665 Reviews

86 %

of reviewers recommend smarTours

4.4

Based on 1,665 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Phone:

800-337-7773

Email:

info@smartours.com

Location:

500 7TH AVE, 8TH FL,
NEW YORK
New York
10018

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smarTours 1 star review on 27th May 2025

Dominion

smarTours 5 star review on 14th December 2024

Diana Potts

smarTours 5 star review on 20th November 2024

Michael And

smarTours 5 star review on 12th October 2024

Michael And Bedelia Sachelari

766

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My wife and I have been on many tours throughout.Our trip to Africa was our most exciting. Thank you.”

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Posted 5 years ago

“Great tour!”

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Posted 5 years ago

“Loved the trip. Loved Leon, our dedicated and knowledgeable tour guide. Loved Carlitos the Coffee farmer. Loved Colombia. I want to live there.”

smarTours 5 star review on 19th August 2019

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Posted 5 years ago

“Great tour!”

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Posted 5 years ago

“I missed the first day of the tour due to plane mechanical problems and the weather delaying the second plane. SmarTour staff were very helpful in assisting in catching up with the tour. The tour itself was fantastic-I very much enjoyed our leader and the folks on the trip-20 total and saw more than I could have scheduled myself. There was plenty of leisure time. I would definitely travel again with SmarTours-lots of bang for your buck!”

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Posted 5 years ago

“A good value! On every tour I've been on, we've seen a great deal. The guides have been informative and personable. For the most part, the hotels have been centrally located and the accommodations good. I always recommend Smartours to people when discussing trips.”

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Posted 5 years ago

“Great trip to Greece, the excursions were phenomenal. I just think more thought need to put into traveling families so they can be seated together on a long flight. I also informed Smartours about my daughter's vegan option when I booked and no accommodations were made on this long flight. When I called Emirates they told me they needed at least 48 hours notice. However, I wont allow that to take away from my exceptional trip.”

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Posted 5 years ago

“Great trip... so much history old Europe style. Provided plenty of free time. Guide was knowledgeable and with real life experience”

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Posted 5 years ago

“Was my second tour with SmarTours and was not disappointed. The Tours guides were great and I learned about Greek culture and appreciate ancient history”

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Posted 5 years ago

“A well-organized and wonderful experience. Our local guide, Akiko, was so knowledgeable and personable, eager to share her experiences with us. She was very helpful in finding each member of our tour group the perfect place to eat and shop. Hotels were very nice and the travel arrangements were handled well. Highly recommended.”

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Posted 5 years ago

“The tour was fabulous. Our guide Sun made the experience exceptional.”

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Posted 5 years ago

“My trip was a trip of a life time! It was way more than what I expected! In the future, I will be booking another tour! This time a trip for only singles, if you have such a things! Also I would love to go on a pickleball cruise for all that have played pickleball or would like to learn!”

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Posted 5 years ago

“We had a wonderful time. The walking tour guides were terrific and our bus driver/guide was charming.”

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Posted 5 years ago

“The trip was fantastic our only problem was getting to our first stop since the baggage handler left her station before checking time was over.”

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Posted 5 years ago

“We recommend SmarTours.Staff friendly,service great.Small groups a lot better about 25 to 30.”

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Posted 5 years ago

“The cost was a bit expensive but I enjoyed it, especially that was the first going to Iceland. The tour was very thorough and itinerary was followed as written. I enjoyed all the places went to, especially the Blue Lagoon. I’d like to come to see the Northern Lights next time.”

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Posted 5 years ago

“I just returned from the Amazing Thailand tour in July with my granddaughter and it was fantastic!! Our guide, Ketsara and her crew were truly outstanding. I cannot say enough about them and their care and concern for each person. We were blown away ...this trip was way more than we expected. This is my 2nd Smartours tour. My grandson and I had a wonderful time in China 2 years and our guide Oscar was just great. I tried to book another for next year but the selection of tours and dates is a bit skimpy. So very disappointed... hoping the new year will bring back all the missing dates and tours!!”

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Posted 5 years ago

“Good value for the money. I like the free time. I like having most of the lunches snd dinners on my own.”

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Posted 5 years ago

“Smart tours and guests are lucky to have such a wonderful guide, she went above and beyond what was expected , she made my trip memorable”

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Posted 5 years ago

“As always, great tour. I'm already planning next one”

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Posted 5 years ago

smarTours is rated 4.4 based on 1,665 reviews