smarTours Reviews

Name: smarTours
Address: 500 7TH AVE, 8TH FL, NEW YORK, New York
Rating: 4.41

4.4 Rating 1,665 Reviews

86 %

of reviewers recommend smarTours

4.4

Based on 1,665 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Phone:

800-337-7773

Email:

info@smartours.com

Location:

500 7TH AVE, 8TH FL,
NEW YORK
New York
10018

Write Your review

Tell us how smarTours made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

smarTours 1 star review on 27th May 2025

Dominion

smarTours 5 star review on 14th December 2024

Diana Potts

smarTours 5 star review on 20th November 2024

Michael And

smarTours 5 star review on 12th October 2024

Michael And Bedelia Sachelari

766

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Oh, Egypt, I have fallen in love with you! I I booked my first international tour with Smartours and just returned from the most amazing trip! Our Tour Director, Andrew was outstanding. His warm friendly demeanor, knowledge and sense of humor made for a great time. The tours were amazing, all but one hotel was very nice and the 3 day Alexandria extension was a must see!”

smarTours 5 star review on 1st April 2022

Helpful Report

Posted 3 years ago

We love these photos Vicky! Thanks so much for sharing them with us!

Posted 3 years ago

“Smart tours has very good tour guides who provide excellent support and services. This was a postponed trip due to Covid. I was worried about going to Portugal since it was on a list of countries to avoid. But we were very pleased with the care service and protocols that kept us all safe.”

Helpful Report

Posted 3 years ago

We are happy to hear this! Thank you!

Posted 3 years ago

“From the start, having economy- plus airline seats, to 4&5 Star hotels, small group size, & delightful tour guide (not to mention the overall cost) My Smartours trip to Portugal met & exceeded all my expectations !”

smarTours 5 star review on 29th March 2022

Helpful Report

Posted 3 years ago

We love this photo Diana! Thanks for sharing!

Posted 3 years ago

“Good value.”

smarTours 4 star review on 29th March 2022

Helpful Report

Posted 3 years ago

Thank you for sharing!

Posted 3 years ago

“Great tour at a very reasonable price. I highly recommend using them.”

Helpful Report

Posted 3 years ago

Thank you for your review!

Posted 3 years ago

“An amazing trip. We went to see the northern Lights and bathe in the Blue Lagoon. Both were beyond our expectations. The landscape in winter was spectacular. The guide, driver, hotel, and tours were wonderful. Highly recommend this trip.”

Helpful Report

Posted 3 years ago

“We had the best tour guide ever on the Jordan trip. (Louie) Very patient and well informed. He knew a lot about a lot of things. Although the weather was rather cold and rainy for a good part of the time, the trip was well worth it. Highly recommend it. The hotel accommodations were very good. The Crowne Plaza at the Dead Sea was phenomenal.”

Helpful Report

Posted 3 years ago

“I loved my winter trip to Iceland, and was amazed by how much of the country we were able to see in such a short time! All of our accommodations were fantastic, and every meal was a gourmet treat (including our stop at the renowned Icelandic SS Pylsur hotdog shop). Gudny was a wonderful guide, and made special arrangements for us to hang out with the Icelandic horses and tour an organic, hydroponic greenhouse.”

Helpful Report

Posted 3 years ago

“Smartours made traveling so easy! They took care of everything!!! Great price! Great service! Everyone involved was so good to us. Wonderful food! We loved it!!”

smarTours 5 star review on 18th March 2022

Helpful Report

Posted 3 years ago

“Excellent service Great price. The tour was more than what was promised. Tour guide made sure we had everything we needed from locating lost items to recommending restaurants. She knew where every restroom in Iceland was. Very important when traveling with elderly.”

Helpful Report

Posted 3 years ago

“We had a fabulous trip. Our tour guide was sensitive to our needs & went out of his way to take care of us. The monuments were incredible. We especially loved the 3-night cruise on the Nile. We would highly recommend this tour!”

Helpful Report

Posted 3 years ago

“Good overall tour.”

Helpful Report

Posted 3 years ago

“affordable, interesting tours, very good guides”

Helpful Report

Posted 3 years ago

“Price,great customer service, and the best tour guides.”

Helpful Report

Posted 3 years ago

“The NorthernLights tour was excellent. From the Tour guide to the driver who on the second to the last day had to drive us through blizzard conditions. See NorthernLights on the trip was the icing on the cake.”

Helpful Report

Posted 3 years ago

“Travel with knowledgable guide .”

Helpful Report

Posted 3 years ago

“Thoroughly enjoyed the February women’s tour of Iceland. One is always taking a chance traveling in winter but we were blessed with some beautiful days, some blustery days, which were balanced by a rich itinerary and one day change-of-plan due to road closures. We were well supported by our guide and bus driver though there was minimal luggage support on the one trip out of Reykjavik.”

Helpful Report

Posted 3 years ago

“One thing I would have liked is to have more of the detailed itinerary in advance. Having that less than a week before traveling made it hard to know what to pack or if we wanted to make reservations at specific times for the meals that were not included.”

Helpful Report

Posted 3 years ago

“Peru was amazing and the food was excellant. Enjoyed seeing the historical sights of the country and meeting the people.”

Helpful Report

Posted 3 years ago

“Enchanting Peru is a trip of a lifetime. SmarTours didn’t disappoint. It was one of the best trips I’ve taken. SmarTours put together an outstanding itinerary and our guides were incredible. I highly recommend you do this trip.”

Helpful Report

Posted 3 years ago

smarTours is rated 4.4 based on 1,665 reviews