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smarTours Reviews

4.4 Rating 1,665 Reviews
86 %
of reviewers recommend smarTours
4.4
Based on 1,665 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
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Phone:

800-337-7773

Email:

info@smartours.com

Location:

500 7TH AVE, 8TH FL,
NEW YORK
New York
10018

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smarTours 1 star review on 27th May 2025
Dominion
smarTours 5 star review on 14th December 2024
Diana Potts
smarTours 5 star review on 20th November 2024
Michael And
smarTours 5 star review on 12th October 2024
Michael And Bedelia Sachelari
smarTours 5 star review on 12th October 2024
Michael And Bedelia Sachelari
smarTours 5 star review on 12th October 2024
Michael And Bedelia Sachelari
smarTours 5 star review on 12th October 2024
Michael And Bedelia Sachelari
766
Anonymous
Anonymous  // 01/01/2019
Great trip. Wonderful knowledgeable tour guides.
smarTours 4 star review on 12th October 2018
Helpful Report
Posted 6 years ago
The Crystal Palace Hotel in Palermo, Sicily was below the standard for Smartours. The location was good but the facility and service was poor.
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Posted 6 years ago
Good hotels in the middle or close to the city centers .
Helpful Report
Posted 6 years ago
Good tours and tour director. Riverboat is only fair....needs updating and food was awful. That was one thing everyone agreed on. Well organized and local guides were very good, as were the optional tours. The box lunches for those on optional tours (which were by no means inexpensive) were terrible. They would sit for hours on the bus, unrefrigerated... a recipe for food poisoning.
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Posted 6 years ago
Got to see a lot but felt it was too short a time for that particular itinerary. Your tour guide was knowledgeable and helpful. One major negative. Other than Budapest, as nice as they were, they were far away from central areas. I either had to use a taxi to get around or hope I got on the right transit. This itinerary would have been ideal for another 4-5 days
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Posted 6 years ago
Elvis was an excellent guide and so was the driver. I hated Dubrovnik and would never go there again due to the crowds. Would like to have spent more time in Montenegro.
Helpful Report
Posted 6 years ago
smarTours is rated 4.4 based on 1,665 reviews