smarTours Reviews

Name: smarTours
Address: 500 7TH AVE, 8TH FL, NEW YORK, New York
Rating: 4.41

4.4 Rating 1,665 Reviews

86 %

of reviewers recommend smarTours

4.4

Based on 1,665 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Phone:

800-337-7773

Email:

info@smartours.com

Location:

500 7TH AVE, 8TH FL,
NEW YORK
New York
10018

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smarTours 1 star review on 27th May 2025

Dominion

smarTours 5 star review on 14th December 2024

Diana Potts

smarTours 5 star review on 20th November 2024

Michael And

smarTours 5 star review on 12th October 2024

Michael And Bedelia Sachelari

766

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was an amazing tour with an amazing itinerary. Our guide was the best. Our transportation was good and the hotels were excellent. I loved all of the sights and places visited. I would highly recommend this tour to my friends. One thing I might recommend is to put Lima first instead of last on the itinerary.”

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Posted 6 years ago

“Excellent guides, upscale hotels, good excursions and nice group of travelers.”

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Posted 6 years ago

“Guide very knowledgeable - very accommodating -”

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Posted 6 years ago

“Just came back from Egypt. Hotels were outstanding. Our guide, Kaled, was one of the best I ever had. Would recommend this trip to anyone.”

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Posted 6 years ago

“It is a very good trip. The tour director and manager is excellent.”

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Posted 6 years ago

“You did not let me know the eta of SAA’s flight back to JFK for me to book a continuing flight. I also wanted to book our seats in advance...This could not happen ass we had group tickets!”

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Posted 6 years ago

“The Northern Lights Iceland Tour was fabulous!! Iceland is a magical place and our tour guide,Oli, captured Iceland’s essence for us in his tales of the Sagas and infamous Hidden People...entertaining us as we traveled from Reykjavik to Vik, seeing the stunning waterfalls and the black sand beaches, geological wonders and Nordic historical sites. Such a great trip. Thanks smarTours!”

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Posted 6 years ago

“Loved Colombia! Great trip! Hotels/meals very good. Our trip leader, Leon was excellent. Learned much via his many commentaries regarding history, arts & culture. Local guides gave a personal touch and well informed. Only negative was the 12 hour bus ride to Medellin. We all would have preferred a flight as OAT tours provides on their Colombia tour, even if it meant a price increase. Buses were outdated too, with broken recliner seats & twisty, narrow entry/exit. Drivers, however, were excellent. Looking forward to Smartours smaller groups as 29 was too large.”

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Posted 6 years ago

“Egypt trip was great. Very busy. Smartours did a great job”

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Posted 6 years ago

“Excellent guide, Khalid. Wonderful itinerary. Great value.”

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Posted 6 years ago

“The trip and tours was amazing, our tour guides was awesome, and the hotels was great. I took my 12yr old granddaughter with me, She was amazed and had a wonderful time.”

smarTours 5 star review on 2nd April 2019

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Posted 6 years ago

“Highly recommend Egypt tour with SmarTours. Our tour guide Tarek was very knowledgeable, provided excellent commentary with good command of English and very helpful. Security on bus as well as site tours was provided which was reassuring safety. Hotels were of high quality and cuisine was appetizing. Shaikh’s”

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Posted 6 years ago

“Excellent tour Guide for the entire trip Vietnam & Cambodia (Tommy) Excellent Guide in Cambodia (Dee) Excelent excursions. My favorite was the cable car to Buddha Hand. Very much impressed. Smart Tours gave us a lot of sights to see for our money including a rickshaw ride, boat rides. Hotels were spectacular. Food on tour to Vietnam Restaurants were great. Also enjoyed the food in Cambodia. Also enjoyed going to the caves.”

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Posted 6 years ago

“Amazing trip; beautiful scenery. Our guide was extremely friendly and knowledgeable. I highly recommend this tour-there is some hiking so get in shape first.”

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Posted 6 years ago

“Wonderful tour of Vietnam! Our tour guide was knowledgeable, helpful and experienced. The food and lodging were excellent. There were so many things to see and do in the two weeks we were there it was amazing! I'll travel with SmarTours again. Great value for the money!”

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Posted 6 years ago

“It was a great trip and Tommy was a fantastic guide. He went above and beyond by giving each of us a CD of photos he took during our travels and sent additional photos via email. Dee was also a great guide in Cambodia. The nine hour layover in Shanghai was a killer, though the business class lounge made it a bit better.”

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Posted 6 years ago

“Our tour guide, Leon was very knowledgeable and passionate. The touring was great, the people friendly, the food delicious and the accommodations were nice.”

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Posted 6 years ago

“This was one of my best tours I have taken, the tour guide was great.”

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Posted 6 years ago

“Tour guide was exceptional, one of the best. So personable, knowledgeable of the places and history and customs. Such a joy to travel with her.”

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Posted 6 years ago

“Our tour of Egypt was well designed. The guide was very friendly and knowledgeable. The quality of room and food in hotel was excellent. Personally I liked the cruise on Nile in in the boat even though rooms in the boat are just modest. The schedule/sights are just adequate for the number of days.”

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Posted 6 years ago

smarTours is rated 4.4 based on 1,665 reviews