smarTours Reviews

Name: smarTours
Address: 500 7TH AVE, 8TH FL, NEW YORK, New York
Rating: 4.41

4.4 Rating 1,665 Reviews

86 %

of reviewers recommend smarTours

4.4

Based on 1,665 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Phone:

800-337-7773

Email:

info@smartours.com

Location:

500 7TH AVE, 8TH FL,
NEW YORK
New York
10018

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smarTours 1 star review on 27th May 2025

Dominion

smarTours 5 star review on 14th December 2024

Diana Potts

smarTours 5 star review on 20th November 2024

Michael And

smarTours 5 star review on 12th October 2024

Michael And Bedelia Sachelari

766

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We just returned from our 11th tour with Smartours. We've gone to four different continents with Smartours and are seeing the world! We stay at upscale hotels close to attractions, have great dining experiences, and always a knowledgeable guide who makes traveling easy and fun.”

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Posted 6 years ago

“A wonderful experience.”

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Posted 6 years ago

“This was my seventh tour with smarTours and it did not fail to impress. The accommodations, included meals, sightseeing, and safaris were outstanding!!! We saw the big five with excellent safari guides. The extension to Victoria Falls was well worth the cost. My wife and I had the opportunity to walk across the bridge to Zambia!! The trip has become our number one destination!!!”

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Posted 6 years ago

“It was a nice experience to have travel with SmarTours. I did like the fact about our tour guide, that he showed he did care for us. Our tour guide always ask us if we were doing ok and if their was anything we needed. I always felt safe at all times. It wont be the last time traveling with SmarTours;)....”

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Posted 6 years ago

“SmarTours met or exceeded my expectations every day of the trip! Beginning with our tour guide (Mark) Limon Ma ! From the minute we stepped off the plane until we stepped on the plane to return home Mark was with us everyday guiding , directing and giving us insightful information about all of the China population. My favorite portion of the trip was visiting the small village on the Shennong river. Actually every day was my favorite portion of the trip because each day brought a new and exciting Adventure that will be cherished forever. I highly recommend Smart Tours for this tour especially, And it was beyond expectations for the value it cannot be beat! All four flights in China we're on time, efficient,and courteous flight crews I have nothing but praise for China Eastern Airlines.”

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Posted 6 years ago

“Great travel guide, very knowledgeable, kind, helpful to everyone. Wonderful!!”

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Posted 6 years ago

“The trip was breathtaking. It was an adventure I wil always cherish.”

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Posted 6 years ago

“Loved the tour of Greece and our tour director Granville was great..I would take a tour with him anyday!!”

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Posted 6 years ago

“Stunning!”

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Posted 6 years ago

“It was a great price, was great to have our own tour guide and driver.Plane ride was noisy, but coming and going, however overall value and experience made up for it. Will go on another trip soon.”

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Posted 6 years ago

“Spain exceeded my expectations. The hotels were outstanding The only criticism I would voice is that the end of our trip was in Barcelona and we lost one day because it was a National holiday with demonstrations anticipated. We all felt that SmarTours should have adjusted the itinerary We have bern traveling with your tour group since 1998 and recommend SmarTours-to everyonr.”

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Posted 6 years ago

“I have now been on the following tours with SmarTours: Morocco, Vietnam & Cambodia, India & Nepal, South Africa & Swaziland, Greece & Turkey. The hotels have been terrific, the food has been delicious, guides knowledgeable and helpful, and our fellow travelers interesting and lovely. Having the burden of navigation and transportation removed from the equation of traveling, has meant more relaxing, efficient, and rewarding trips. I’ve learned and experienced so much! I can’t imagine better trips!”

smarTours 5 star review on 12th October 2018

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Posted 6 years ago

“I have been on 5 trips with smarTours and every one was first class. Looking forward to my next one.”

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Posted 6 years ago

“What a great trip! Elvis was an excellent tour director. We saw some great sights - Lake Bled, Postojna Cave, Plitvice Lake, and Kotor in Montenegro. Lodging and transportation were great, although hotel in Opatija could stand some upgrading. Thank you!”

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Posted 6 years ago

“The economics of what you charge is hard to believe! The hotels were almost all **** or ***** with lots of meals, four in-country flights, etc. Mark was superb...knowledgeable, energetic, well spoken and proud of his country. I especially liked the calligraphy class and the ability to give Mark $20 which he dispersed to the various tourguides/drivers.”

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Posted 6 years ago

“Tour met my expectation. I would recommend to my friends.”

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Posted 6 years ago

“SmarTours Magical Ireland was a wonderful trip chock full of history, culture, geologic formations and spectacular scenery. Peter Murphy was masterful in his ability to share his love and deep knowledge of the Republic of Ireland Northern Ireland and to ensure that we experienced the countries in ways that were memorable. In looking back on the trip, I am amazed at how much we saw and did. We met and interacted with many interesting locals whose additional insights enhanced our underatanding. The accommodations were great and all went very smoothly. I loved every minute - Thank you Peter and SmarTours!”

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Posted 6 years ago

“We took two Smartours to Italy and then on to Spain while we were in Europe thus saving transpotation costs and flight time to and from the US. Both trips were excellent with knowledgable tour guides and well planned tourists stops. Hotels were 4 or 5 star with tasty full breakfast menus. One of my favorite photos was from Barcelona where we visited the cathedral designed by Gaudi. He designed the stain glass windows to reflex streams of light throughout the church!”

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Posted 6 years ago

“we enjoyed the trip, however, there were so many things to see in one day that we got exhausted at the end of the day. Please keep in mind that the most of the tourists are senior citizens, and some with some kind of disabilities.”

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Posted 6 years ago

“We were all very happy, great tour; led by the best driver, story teller, funny, knowledgeable , tour guide ever, Peter Murphy. Loved The Republic of Ireland and the northern coastline of Northern Ireland.”

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Posted 6 years ago

smarTours is rated 4.4 based on 1,665 reviews