smarTours Reviews

Name: smarTours
Address: 500 7TH AVE, 8TH FL, NEW YORK, New York
Rating: 4.41

4.4 Rating 1,665 Reviews

86 %

of reviewers recommend smarTours

4.4

Based on 1,665 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

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Phone:

800-337-7773

Email:

info@smartours.com

Location:

500 7TH AVE, 8TH FL,
NEW YORK
New York
10018

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smarTours 1 star review on 27th May 2025

Dominion

smarTours 5 star review on 14th December 2024

Diana Potts

smarTours 5 star review on 20th November 2024

Michael And

smarTours 5 star review on 12th October 2024

Michael And Bedelia Sachelari

766

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful trip. Great guides. Beautiful palaces and churches. Loved the countryside of Norway. Stockholm and Copenhagen were terrific cities.”

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Posted 6 years ago

“My husband and I LOVED our trip to Morocco. This was my fourth Smartour and like all the others, our guide made the difference. The accommodations were terrific without exception. You may find tours that our cheaper but you will never find a tour with better value. We are already booked again to Thailand and Cambodia.”

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Posted 6 years ago

“Our tour was fantastic with only 15 in the group. Paul was the best and his compassion for his country was evident. We enjoyed all his stories and history. I can attest that Guinness beer and Dingle Gin are my new favorites.....thanks for the tip Paul”

smarTours 5 star review on 12th October 2018

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Posted 6 years ago

“We thoroughly enjoyed our Magical Ireland tour with Smartours. The itinerary caovered more than we would have done on our own, and we learned so much along the way. We were happy to leave the driving to our expert and very humorous driver, Paul Kealy, giving us the chance to enjoy the beautiful countryside and many rainbows we saw along the way. All hotels and meals were to our liking, and all our stops offered a chance to learn more about Ireland. We will definitely consider Smartours for a future vacation. We usually travel on our own or cruise and weren’t sure we’d like the bus ride, but everything worked out well!”

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Posted 6 years ago

“The Russian cruise was a real educational experience! We were completely changed to the good regarding our perception of the country and it's people. Enjoyed it very much!”

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Posted 6 years ago

“Good choice of sites......a mix of urban culture (Porto & Lisbon) along with medieval towns ( Marvao & Obidos)!!!”

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Posted 6 years ago

“Exelente.😍”

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Posted 6 years ago

“Best of the Orient exceeded my expectations. Each country’s Tour Director was friendly, accommodating, and had a great sense of humor. That said, Ketsara Chocksmai and Nok Teawattana are by far the best! Both share their passion and love for their country, treat their tourists like family, and spend their free time exploring more sites with their tourists. I’ve been blessed to have Ketsara twice in the past two years and she never disappoints! The optional tours were money well spent!”

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Posted 6 years ago

“I've previously taken 32 independent, self-arranged, unguided trips to Europe, so the Waterways of the Czars trip was a wholly new experience. It turned out much better than I anticipated. The one real disappointment (missing the wooden churches of Kizhi Island) was caused by dense fog on the waterways, which was obviously beyond the tour operator's control. The group leader came up with a good "Plan B" (visiting a decommissioned sub and the war memorials at Vytegra), so that saved the day.”

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Posted 6 years ago

“I couldn’t have asked for more from a tour! Everything was perfect—hotels, tour guide, food, the sights— the adventure of a lifetime and on my bucket list for years!”

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Posted 6 years ago

“I am very happy with the trips Smartours offer. I find the hotels top notch and the sight seeing very thorough. We always go to all the sights I have heard about and dreamed of seeing in person. As far as value, there isn't another tour company out there that can compete!”

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Posted 6 years ago

Hi Ellen - thank you for your continued loyalty. We look forward to helping you plan your next trip!

Posted 6 years ago

“Very good tour guide. A very pleasant trip. Looking forward to another one soon.”

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Posted 6 years ago

“We had one of the best tour guides we've ever had; he was extremely knowledgeable about all the countries we visited. Even though some of the bus rides were long between countries, they were broken up with timely stops/tours along the way.”

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Posted 6 years ago

Hi Edward - we're so glad you enjoyed your trip. We look forward to traveling with you again in the future!

Posted 6 years ago

“It’s very convenient for me and made a lot of friends”

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Posted 6 years ago

We're happy you enjoyed our tour. Meeting friends (both new and old) is what makes traveling so fun.

Posted 6 years ago

“Excellent tour! Our tour guide Elvis Kildric was well informed, attentive, humorous and endearing. Elvis went out if his way to help every individual in the group. He ensured that everyone was comfortable and all questions were satusfacorily addressed and answered. Adriatic coastline is just magnificent. We would recommend this tour to everyone.”

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Posted 6 years ago

Hi Harveena - we're glad you enjoyed our Jewels of the Adriatic tour, and that Elvis was a great tour guide. It's a stunning part of the world. We look forward to traveling with you again in the future.

Posted 6 years ago

“Wonderful vacation. All staff were great. Looking forward to traveling with Smart Tours again.”

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Posted 6 years ago

We're glad you enjoyed your vacation. Be sure to check out our 2019 dates and travel with us again. We'd be happy to help!

Posted 6 years ago

“The trip to India was enjoyable. Our tour guide was very knowledgeable and personable. However, the bus rides between the 3 cities was very long and draining! The hotels were very clean and centrally located, within each of the cities. The breakfasts at each of the hotels, was not as enjoyable, as it had been on other SmarTour trips ! They seemed to be lacking, in available choices.”

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Posted 6 years ago

“Guide outstanding, driver superb, accommodations excellent, meals delicious, and small number of travelers made things so easy every where”

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Posted 6 years ago

Hi Dell - we're happy you enjoyed our Iceland Summer Adventure tour. Perhaps you'll want to visit again to see the Northern Lights? We look forward to traveling with you again soon.

Posted 6 years ago

“well planned and well managed tour”

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Posted 6 years ago

Hi Louis - we're glad you enjoyed our Spectacular Greece tour. The island cruise makes it truly memorable.

Posted 6 years ago

“Excellent value - well planned itinerary, good hotels, well situated, very competent guides - we are never disappointed when we travel with Smartours”

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Posted 6 years ago

smarTours is rated 4.4 based on 1,665 reviews