SMS Broadcast Reviews

Name: SMS Broadcast
Rating: 4.79

4.8 Rating 5,417 Reviews

99 %

of reviewers recommend SMS Broadcast

Company Reviews

Metrics

Info

4.8

Based on 5,417 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1300 667 405

Email:

contact@smsbroadcast.com.au

Location:

Level 24, Collins St,
3000

SMS Broadcast 5 star review on 8th November 2020

Truon A

SMS Broadcast 5 star review on 2nd November 2020

KIM J

Anonymous

Anonymous // 01/01/2019

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“Pretty easy to use. Perhaps easier functionality when sending a message to groups - I've worked it out but was a little confused at first :)”

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Posted 8 years ago

“Does exactly what you'd want and hope it to!”

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Posted 8 years ago

“I was looking for a way to remind our customers about their appointments. SMS Broadcast is so easy to use and the ability to schedule the messages in advance means we can set 24hr reminder messages up as soon as a booking is made so no appointment will be missed. The group message ability is also fantastic as you can send the same message to multiple clients (for example if it is a group booking) and set the name in the message so it is still personalised. Highly recommend for anyone who needs to automate booking reminders for their business.”

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Posted 8 years ago

“After having to manually confirm patients using text messages (which took forever!) we are now using SMS Broadcast. It is quick, easy and reliable and saves us so much time. Their customer support was very helpful and answered all my questions. Thank you SMD Broadcast for making our confirming so much easier.”

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Posted 8 years ago

“SMS Broadcast has been invaluable to our club and has enabled us to give our members up to date information with the click of a button. We wouldn't be without it now.”

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Posted 8 years ago

“A great service, easy to use and always reliable. A cheap great way to communicate with customers in a personalized message.”

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Posted 8 years ago

“I found it very effective, it saved us a lot of time from making so many phone calls. Definitely would recommend other companies to use SMS broadcast. Found it very simple to use!”

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Posted 8 years ago

“Fantastic service, very happy!”

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Posted 8 years ago

“SMS Broadcast allows us to contact our customers quickly and easily. We cannot imagine working without SMS Broadcast!”

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Posted 8 years ago

“I use SMS Broadcast for my business, and there is no faster way of reaching clients with breaking news or last minute offers. Response rates for SMS are far greater than any other medium we use.”

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Posted 8 years ago

“Simple. Just do it. Don't think about it. I love it.”

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Posted 8 years ago

“It's easy to use in general. But the report section could be improved. There is no filter option for reports e.g. I wasn't able to export only the "failed to deliver" database, it only allows me to export the WHOLE list.”

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Posted 8 years ago

“Easy to use, suits my needs to contact customers. Great support and great customer service.”

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Posted 8 years ago

“Generally pretty good service. Messages are received very quickly. Something to improve: 1. Need a better User Interface throughout the site - current interface is so out dated 2. Need better Import functionalities, accept more than just name and phone number columns, e.g. Group? 3. Better Reporting, say easier to view sent messages by transaction? 4. Automatic Opt-Out processing: should notify user that someone opt-out. Say, place the number if an "Opt-out" group? 5. Contact view: 5.1 Only show modification interface when user want to edit, otherwise, just show read-friendly interface. 5.2 Add search criteria - filtered by group, name, number, etc 6. Keep the same low rate for ongoing purchases - people could simply register another account to by pass the rule. Good luck and keep on moving forward.”

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Posted 8 years ago

“I love this service! Easy to use and very good pricing. The only improvement I would suggest would the ability to add contacts to more than one group. Even without that, it's a great service!”

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Posted 8 years ago

“Easy to set up and get started. Integrates easily with our system.”

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Posted 8 years ago

“SMS Broadcast is the best option i've found for professionally projecting my business to existing and potential clients. Len Musumeci www.lowkmcars.com.au”

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Posted 8 years ago

“I selected SMS Broadcast as a quick and easy SMS solution to use for scheduling update notifications as part of community engagement programs. SMS Broadcast is not only a cost-effective SMS platform, but provides easy to use and much needed features such as scheduling, the option to send from various contact numbers and reporting.”

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Posted 8 years ago

“I have been thinking about using this particular service for a while. I found a few on the internet and yours appeared to be trustworthy, extremely efficient in answering my questions and happy that I have now signed up. Thanks Marcia from Oz Tots”

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Posted 8 years ago

“SMS broadcast is an easy to use system and has helped my business grow”

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Posted 8 years ago

SMS Broadcast is rated 4.8 based on 5,417 reviews