“I am really sad to discover that my favorite order online, Snatcher is to be liquidated. I appreciate the instruction video (on the website) for claim but it will be a long wait. Here is hoping. I love to support the 'local guy'. All the best in the long journey ahead.”
“I'm so disappointed in you guys. I have made an order on the 14 August 2024 since then I have not received any thing. I'm not happy at all please refund. I have been sending lots of emails and your not responding.”
“They failed to complete the order and failed to refund . No response to email . Shame they must be struggling if they have to steal from customers . You can keep my refund . I am donating to you”
“I have ordered study guides and stationary till today its been two months nothing. When am request my refund because am canceling an order they don't wanna refund me till today. Am not sure if this company is legit or scam”
“I ORDERED ON THE 28.08.2024 TILL TODAY NO DELIVERY. WHY DID THEY NOT CLOSE THEIR WEBSITE KNOWING THEY ARE BANKRUPT AND CLOSING DOWN??? ALL THEY WANTED WAS OUR MONEY KNOWING VERY WELL THERE IS NO STOCK! THIS IS A SERIOUS SCAM AND PLEASE DO NOT ORDER FROM ''Nu SEASON'' ITS THE SAME OWNER NEW NAME FOR SNATCHER THEY WILL SCAM U!”
“ONE STAR TOO MUCH. NEVER RECEIVED MY ORDER. I'M GIVING UP AND NOT HOLDING MY BREATH TO RECEIVE A REFUND. YES CAPITAL LETTERS SHOWS MY DISMAY WITH SUCH POOR SERVICE”
“I have not received my order and now i see that we need to submit the claim. i need the refund. i think the company needed to provide our details to the lawyers so that we can be refunded. I just need someone to explain and provide guidance in completing the claim form. This is very bad.”
“I feel they've stolen our MONEY ... I placed an order in August - paid for it - no feedback, next thing when I checked thier website - no longer active!😡 at this point i just want m refund!”
“I placed an order on the 24 August 2024 and have never received any communication till today so disappointing...... worse i once bought from snachers and delivery was quick to think i even recruited people.. sow how do we get our refunds since the website now says u no longer in operation my order no #934826 since im unable to load a photo”
“I ordered on the 6th August and still no response to my emails, no delivery. Is there anyway we can get our refunds, can't consumer protection ombudsman help in this case”
“I have ordered a baby Bag first week of August, till today I did not receive the bag, they are no longer responding to my emails. SNATCHER they scam people.”
“I ordered IT812, it took too long so i asked for refund and they keep prospond every time i send message. I provided my details but still haven't receive the money...”
“I placed an online order late last month till now I have not recieved my items as ordered unfortunately,I am very disappointed by the service provided by this shop”
