“I cancelled my order on 31 July 2024 way before they dispatched it for delivery, today it’s 10 September and I haven’t gotten my refund. Please hey don’t respond to emails and they don’t take calls.”
“Well Snatcher has all the same suppliers I do-
My warehouse asked me if i knew them, i said i have heard of them, apparently they owe my suppliers a LOT of money!.
Not only are they stealing from their clients but their suppliers as well- This is why the smaller businesses battle to be trusted because of disgusting treatment like this!
IF YOU WANT some really amazing products like you can get from snatcher contact me and ill add you to our group, i would like to support the warehuouses that have made a massive loss from snatcher.
Contact Tarryn 0736507549 Galore store”
“I ordered a product on the 13th August 2024. I contacted them to enquire about my order with 3 different ref. no's with promise of an agent coming back within 48 hours. Also contact the owner of the warehouse listed in their contacts with confirmation that the business vacated the premises about 2 months ago with no forwarding address or tel no. NO PARCEL WAS DELIVERED AS UP TO TODAY!! 10 September 2024. I am so disappointed in people taking good money with BAD intentions.”
“Ordered online and still no items has been sent out......
They have moved from the Wearhouse they worked out and number has been disconnected .DONT ORDER WITH THEM
CONFIRMED WITH THE NEXT DOOR COMPANY THAT THEY ARE NO LONGER AT Unit A21, Kimbult Industrial Park, 9 Zeiss Road, Laser Park, Honeydew, Johannesburg, 2040”
“I placed my order on the 20th of August till today I didn’t receive anything, l am so disappointed l bought an airfryer from then there were no issue l got mu order but now l don’t understand. They are scammers”
“I ordered a table and chairs on the 20th August 2024 . I haven’t received any response from emails sent and the phone number doesn’t work , This is a scam”
“They delivered an incomplete order with missing items to the amount of over R1400.00. They do take incoming calls and do not respond to emails.
Do not order from them. It’s not worth it!
What a scam!”
“I RETURNED AN ITEM OVER A MONTH AGO - NO RESPONCE, NO REFUND!
THE TELEPHONE NUMBER IS INVALID.
NO REPLIES TO EMAILS.
EVEN IF YOU CLICK THE LITTLE FACES :( ON THEIR CUSTOMER SERVICE PAGE IT COMES UP AS INVALID.
HOW CAN WE LET THEM GET AWAY WITH THIS!!???
SOMEONE FROM LEGAL - PLEASE HELP US ALL.”
“What can we do to get our money back? I placed an order on the 15th Aug 2024 and nothing. No replies to emails and the number does not exist. I never had problems with them before. I've been ordering from them for a long time, but this is a first. Something has to be done to get to the bottom of this!”
“Terrible service, I placed an order on 4th of Aug it’s not 3rd of Sep I don’t even have an option to track as tracking details have not been shared , they’ve resorted to ignoring my emails.
I don’t even know how to go about this as I was using PayJustNow I’ve actually even finished paying the entire 3 instalment but order dololo”
“Worst online shopping experience ever, goods out of stock, wouldn't cancel my order after requesting it be cancelled, refund is owed since May and it's now September! Customer service keeps telling me they'll escalate it and nothing ever happens. I'd do 0 stars if it were an option.”
“These people are honestly scammers, i placed an order, got incorrect items and so many items missing, the 1 item even looked used already- i visited the premises in honeydew only 2 find they moved so clearly these are scammers - They since moved to Roodepoort cbd and guess what - went to the premises n its closed, the people i got outside stated the owner of company Dirk is owing the Chinas n so many people that he opened a new online company under Nu Season to get away from bad reviews on Snatcher - plz dont fall for the scam of ordering from there aswell! This guy is leaving the country with our money and continues scamming people!!! Sumthing needs to b done”
“I have had no communication.
I will open a case of fraud if I hear nothing in the next few days.
The ohine number does not work any longer and no reply to emails.
Lesson learnt
Check reviews first”
