“Ordered online and still no items has been sent out......
They have moved from the Wearhouse they worked out and number has been disconnected .DONT ORDER WITH THEM
CONFIRMED WITH THE NEXT DOOR COMPANY THAT THEY ARE NO LONGER AT Unit A21, Kimbult Industrial Park, 9 Zeiss Road, Laser Park, Honeydew, Johannesburg, 2040”
“I placed my order on the 20th of August till today I didn’t receive anything, l am so disappointed l bought an airfryer from then there were no issue l got mu order but now l don’t understand. They are scammers”
“I ordered a table and chairs on the 20th August 2024 . I haven’t received any response from emails sent and the phone number doesn’t work , This is a scam”
“They delivered an incomplete order with missing items to the amount of over R1400.00. They do take incoming calls and do not respond to emails.
Do not order from them. It’s not worth it!
What a scam!”
“I RETURNED AN ITEM OVER A MONTH AGO - NO RESPONCE, NO REFUND!
THE TELEPHONE NUMBER IS INVALID.
NO REPLIES TO EMAILS.
EVEN IF YOU CLICK THE LITTLE FACES :( ON THEIR CUSTOMER SERVICE PAGE IT COMES UP AS INVALID.
HOW CAN WE LET THEM GET AWAY WITH THIS!!???
SOMEONE FROM LEGAL - PLEASE HELP US ALL.”
“What can we do to get our money back? I placed an order on the 15th Aug 2024 and nothing. No replies to emails and the number does not exist. I never had problems with them before. I've been ordering from them for a long time, but this is a first. Something has to be done to get to the bottom of this!”
“Terrible service, I placed an order on 4th of Aug it’s not 3rd of Sep I don’t even have an option to track as tracking details have not been shared , they’ve resorted to ignoring my emails.
I don’t even know how to go about this as I was using PayJustNow I’ve actually even finished paying the entire 3 instalment but order dololo”
“Worst online shopping experience ever, goods out of stock, wouldn't cancel my order after requesting it be cancelled, refund is owed since May and it's now September! Customer service keeps telling me they'll escalate it and nothing ever happens. I'd do 0 stars if it were an option.”
“These people are honestly scammers, i placed an order, got incorrect items and so many items missing, the 1 item even looked used already- i visited the premises in honeydew only 2 find they moved so clearly these are scammers - They since moved to Roodepoort cbd and guess what - went to the premises n its closed, the people i got outside stated the owner of company Dirk is owing the Chinas n so many people that he opened a new online company under Nu Season to get away from bad reviews on Snatcher - plz dont fall for the scam of ordering from there aswell! This guy is leaving the country with our money and continues scamming people!!! Sumthing needs to b done”
“I have had no communication.
I will open a case of fraud if I hear nothing in the next few days.
The ohine number does not work any longer and no reply to emails.
Lesson learnt
Check reviews first”
“PSA: This entire company is a scam. DO NOT order anything from them. You will not see your goods and you will not get a refund.
What kind of business doesn't have a telephone number? Scam artists.
I'm tired of the public being ripped off. All of us waiting for refunds should all band together and lay a criminal complaint of fraud against them.”
“They are a scam. Ordered a camera a while back. Been following up, no answer and the contact number they provide does not exist.
Please do not order from them.”
“I purchased some items in June and my account was debited twice to the same value. I brought that to their attention and was told that they would refund my money. That was in June already, it is now September and I am still awaiting my refund. Everytime I e-mailed a certain person, I was told that they have a backlog and that the refund would be processed soon. How much longer must I wait?
To top it all, their landline does not work!
Looks like they have gone under”
