“I ordered a lot of things on the 15 Aug 2024 today it’s the 28 Aug , I still haven’t gotten any feedback from the store at this point I don’t know what to do or who to call. HELP!!”
“I never received the good I paid for. They were ordered in July. I am not even sure this site is legitimate. I sent emails requesting feedback, for which I received a generic reply. I have subsequently requested a refund and have heard nothing. Definitely stay away!!!!”
“Good afternoon
I have placed this order on 05/08/24(order number #393494), to surprise my wife but till today order not delivered, no word from your company, no progress updates nothing at all. Your contact number on website doesn't work either, I have filled in numerous forms no feedback from you at all. Are you going to deliver my package or refund my money? So disappointed with your service.
Regards
Alex”
“I am still waiting for the book that I've ordered four weeks ago, now i am not getting any response when asking for refund if they don't have the book. They are scammers.... this site need to be blocked”
“I placed an order on the 28th July 2024 till today nothing has been delivered, i requested a refund and no response on my emails.😭😭
SNATCHER KE SCAM DO NOT ORDER 4RM THEM!!!!!!”
“Trash website this one's, they don't have anything they sell online and the will refuse to refund your money...
This website is basically an infinite money glitch for the person who created it... Very unprofessional never buy from them I tried waiting to give them a chance but they don't deserve anyone's business”
“I am still waiting for my equipment which I ordered in June 26/2024.
The contact number is not working 0101437495. Please can you provide feedback.
Order summary
Order: 391384
Jul 26, 2024
Professional Heat Gun × 1
R239.78
Discount: -R31.75
Price after discount: R208.03
Product SKU: 04-HGUN
NIV English Holy Bible × 1
R149.00
Discount: -R19.73
Price after discount: R129.27
Product SKU: 9781928437109
50W Plastic Welding Gun with Overheat Protection × 1
R207.81
Discount: -R27.52
Price after discount: R180.29
Variant: Colour - Black
Product SKU: WLD-403”
“Placed an order and they never delivered it. I then asked them to cancel the order and provide me with credit. They cancelled the order but are ignoring all my enquires regarding my credit”
“I am starting to feel like I was scammed. I placed an order on 22 July 2024, it still shows that payment was made but the items have not been packed. It's been more than a month. I have sent queries and no response has come through from the Snatcher team. This is totally a scam.”
“Almost 2 weeks now I placed and paid for the order R2000.I have not received the order.Their contact number is not working.How can this happen in a modern and developed country like south Africa.The hawks must investigate this company.”
“Horrible 🚮
I purchased a book from Snatcher Online 3 June 2024. The order was never delivered. I kept following up with them. They kept telling me excuses until I requested a refund earlier July 2024. Until today 21 August 2024 I haven’t received my refund. They keep telling me they have escalated my refund. One of their agents told me I would receive my refund within 48 hours, of which I didn’t receive it and I sent an email and they copied and pasted their previous responses saying they have escalated my refund. For two months they’re escalating my refund. This is so sickening. I feel scammed of my money I worked hard for. I hope no one buys anything from them again. I DID NOT RECEIVE MY REFUND. They are literally refusing with it.”
“I'm still struggling to get to return an order,the quality is inferior,the zips were open/ broken and i found the same item at a cheaper price,R400 Iess.I demand to return the item and a delaying tactic play is done.”
“I ordered a laptop table from the so-called snatcher, i did not receive any delivery update, i cancelled the order and asked for a refund. I HAVE NOT RECEIVED MY MONEY TILL THIS DATE, I DO NOT RECOMMEND YOU TO BUY ANYTHING FROM THEM!!!!!!!!!!”
