soak.com Reviews

Name: soak.com
Rating: 3.77

3.8 Rating 4,919 Reviews

69 %

of reviewers recommend soak.com

3.8

Based on 4,919 reviews

Shipping & Delivery
Delivery Methods	Courier

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent website prompt easy to order online with fast delivery and cracking product”

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Posted 6 years ago

“Goods ordered very good. Delivery time very poor Arrived 1 week late”

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Posted 6 years ago

“When the item arrived it was damaged, I contacted the company who arranged a replacement, which was delivered the following day. Excellent customer service,”

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Posted 6 years ago

“Quality items. Good customer service.”

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Posted 6 years ago

“Really easy ordering process. Text to say goods will be delivered. Arrived in a timely manner. Delivery staff very helpful. Great quality radiators, look fab.”

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Posted 6 years ago

“They didnt”

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Posted 6 years ago

“Half our toilet was missing. Getting a replacement caused delays and extra cost. Some of the plumbing extras could not be used by our plumber as they said they were poor quality. There was a chip in our toilet when it eventually turned up. I emailed in to customer services about all of this and never heard back!! Poor quality and service overall.”

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Posted 6 years ago

“The delivery and price were as stated on the web site having been previously let down by "Screwfix" and "Only Radiators"”

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Posted 6 years ago

“The first radiator was lost or damaged in transit however it took the admin team a week to get DX to stock check before they would agree to send a replacement , the replacement then wasn’t despatched on the day promised so delayed the next delivery last when we were leaving for holiday, knowing this we asked for the delivery name and address to be changed so it could be delivered whilst we were away- the name was changed but not the delivery address so the first delivery was redirected, we then had to wait a week before the next delivery and asked for the name to be changed so the delivery would be accepted, I then received confirmation that it had been delivered to sn5 7ex under the wrong name but delivered none the less. We flew back in that day so went straight to the sn5 7ex address to find it hadn’t been delivered there but the other address at sn5 8yg that I had requested but told we couldn’t have because we would have to re arrange and wait till another day. I am not sure where the blame lies whether with soak or the delivery company however it was ridiculously disappointing that it took over 3 weeks and numerous phone calls from ourselves to get 1 radiator delievered. We had to cancel the plumber twice and have been unnecessarily stressed by this lack of service or quick resolution. I don’t think it is appropriate that we had to chase to resolve the issue and that no one helped or kept us informed of progress till we had complained several times.”

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Posted 6 years ago

“Good prices and I would have given higher marks but for damage to the bath. I did check the bath on delivery but concentrated on the lower areas and not up the top where the legs were stored. As I had stored the bath for a few weeks before I fitted and noticed the damage, I was outside the period of reporting and therefore had to repair the small hole. Memo to self - Check fully all over in future”

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Posted 6 years ago

“No customer service what's so ever, submitted a email due to faulty goods no reply.”

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Posted 6 years ago

“I couldn't find anything like it for less than twice the price and it was delivered promptly.”

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Posted 6 years ago

“Really happy with our bathroom. And you have an amazing customer service. Thank you!”

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Posted 6 years ago

“Happy? The exact opposite. Frustrating company.”

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Posted 6 years ago

“Prices are ok but the delivery of goods accuracy is poor and sent damaged.”

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Posted 6 years ago

“Needed two people to fit but fast delivery and very well packaged.”

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Posted 6 years ago

“Items not delivered damaged when arrived. Wrong item sent as replacement, further replacement damaged.”

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Posted 6 years ago

“Good choice, reasonable prices, reliable delivery.”

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Posted 6 years ago

“Good quality products and delivered quickly”

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Posted 6 years ago

“You didn't make me happy I'm still waiting for the rest of my order a month on”

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Posted 6 years ago

soak.com is rated 3.8 based on 4,919 reviews