soak.com Reviews

Name: soak.com
Rating: 3.77

3.8 Rating 4,919 Reviews

69 %

of reviewers recommend soak.com

3.8

Based on 4,919 reviews

Shipping & Delivery
Delivery Methods	Courier

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful and delivered on time”

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Posted 6 years ago

“Excellent customer service”

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Posted 6 years ago

“Left an item off my order.Sent two damaged units. We had to make a good unit out of the two damaged ones.”

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Posted 6 years ago

“Good price, prompt delivery. Goods were well packed and exactly as described.”

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Posted 6 years ago

“Good quality”

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Posted 6 years ago

“The quality of the bathroom suite, the fact we could not find a bath panel to fit the bath we bought from you, the toilet flush ( you have to keep your finger on the flush and flush many times to get rid of toilet paper!)”

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Posted 6 years ago

“Goods were faulty and we were told a different amount of discount would be given on 2 seperate occasions and in the end they said this was also a mistake and we were not due a refund at all.”

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Posted 6 years ago

“On three occasions our toilet was delivered broken, finally was offered delivery charge as reefund and then a 5% discount, don't think was sufficient but just wanted the ordeal over so excepted.”

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Posted 6 years ago

“Supplied exactly the right stuff delivered quickly and well pagaged, when we changed our minds dealt with return very professionally”

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Posted 6 years ago

“Told you the lights on the mirror didn’t work. Initially very impressed when told you’d send out a new one and we’d then be disposing of the original. Weeks later nothing has arrived, presumably it will not”

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Posted 6 years ago

“Not happy”

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Posted 6 years ago

“The tap that we purchased from you already has a small chip on the front of it. It's either faulty or not very good quality.”

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Posted 6 years ago

“Easy to order Delivered on time Good quality products at affordable prices”

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Posted 6 years ago

“Everything was better than expected.”

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Posted 6 years ago

“Fast and efficient, and no qualms about the item being under guarantee. Let down by the delivery company who sent the item back to Soak, couldn’t explain why, and wasn’t interested in helping get it returned to me.”

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Posted 6 years ago

“Easy and on time”

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Posted 6 years ago

“Easy to order on-line”

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Posted 6 years ago

“Very good service and product”

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Posted 6 years ago

“We ordered tiles through you with other items. You emailed to say they would be delayed but the new date you gave us was still in time for our bathroom to be done so that was ok and we didn’t mind. However that date arrived and we had heard nothing so I called your customer services only to be told the tiles were delayed again and would be another......2 months!!! Which would mean one month after our new bathroom was being fitted. How come you didn’t tell us sooner? Would you have told us at all if I hadn’t called to chase things? You only left us with 4 weeks to source tiles from another supplier, order and arrange delivery. You offered us a miserly £29 as compensation for the inconvenience - this didn’t even cover the additional delivery charge for using another supplier. We haven’t even received this or the refund yet so it’s lucky we had some spare money available to order new tiles because otherwise we would have had to cancel the bathroom fitter while we waited for you to give us our money back. 5-15 working days is a joke! It certainly didn’t take you that long to take my money for items you could not supply. Having work done in your house is stressful, no one needs the additional stress of suppliers who let you down and do not communicate. We would never use you again and would never recommend you. I have already convinced a work colleague not to order from you for her bathroom”

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Posted 6 years ago

“Good value and delivery was on time.”

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Posted 6 years ago

soak.com is rated 3.8 based on 4,919 reviews