soak.com Reviews

Name: soak.com
Rating: 3.77

3.8 Rating 4,919 Reviews

69 %

of reviewers recommend soak.com

3.8

Based on 4,919 reviews

Shipping & Delivery
Delivery Methods	Courier

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery and good quality”

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Posted 7 years ago

“Service and delivery exceptional”

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Posted 7 years ago

“Despite the hiccups they did their best”

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Posted 7 years ago

“Ordered items over the phone with very helpful staff checking I had everything I needed. Delivered on time as promised and the quality of the items are great. Excellent value for money, would definitely use again.”

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Posted 7 years ago

“Easy to order and item in stock and arrived quickly.”

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Posted 7 years ago

“good quality product delivered on time at a good price.”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

“I paid additional de!livery charge for a specific delivery date. The delivery e Was not T made. After telephoning and getting through to discuss this I was informed that you would ring me back to give me and update on the problem. No phone call. Next day I telephoned again and informed it would be delivered that day between 12 and 2. Again no delivery and no message received. I received the delivery 3 days later. No explanation or apologies.”

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Posted 7 years ago

“You had exactly what I wanted and it was delivered really quickly.”

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Posted 7 years ago

“To be fair the purchase was all good the condition of the goods when delivered you may as well as put them in a skip just bounced around the van sent them back .”

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Posted 7 years ago

“To be fair the purchase was all good the condition of the goods when delivered you may as well as put them in a skip just bounced around the van sent them back .”

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Posted 7 years ago

“To be fair the purchase was all good the condition of the goods when delivered you may as well as put them in a skip just bounced around the van sent them back .”

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Posted 7 years ago

“To be fair the purchase was all good the condition of the goods when delivered you may as well as put them in a skip just bounced around the van sent them back .”

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Posted 7 years ago

“Purchase was easy and with problem until it got to the delivery .”

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Posted 7 years ago

“Words cannot describe just how bad the service I've received from this company has been. After five attempts, they've still not completed delivery of my order. Couriers don't turn up when they've told you they will. Half the order arrives and no one has a clue where the rest is. The courier breaks items but blames it on soak saying they've not taken the delivery of the item. Items are found broken when you open the box. Managers don't call you back. You get stuck between soak and their courier with no one being bothered to 'own' the problem and fix it. They promise to rectify the problem yet just compound the situation with further errors - I now have two toilet seats and no cistern! I live less than 5 miles from their warehouse - I could have walked it all home quicker. Oh, and the website is inaccurate, telling you your order includes things which in fact it does not. Avoid this company at all costs and spend your money elsewhere. It's now over two weeks since I was supposed to have had my items delivered but it's still not complete. I've had to delay the plumbers twice. One in ten people on this site are saying very similar things to me so just don't risk it - don't buy from soak.com. Contrast this experience with the excellent service I received from Victorian Plumbing - the items were delivered on time and well packaged, no bother at all.”

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Posted 7 years ago

“You sell on eBay cheeper ! When I called to say it was unfair you did not care or offer to make me a happy customer feel cheated out of my hard earned money”

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Posted 7 years ago

“By beauitful finishes. And great service”

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Posted 7 years ago

“great service one part was cracked when I opened it,was exchanged no problem”

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Posted 7 years ago

“great service one part was cracked when I opened it,was exchanged no problem”

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Posted 7 years ago

“good service friendly customer service on the phone,just one concern maybe toilet seat could be a bit stronger”

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Posted 7 years ago

soak.com is rated 3.8 based on 4,919 reviews