soak.com Reviews

Name: soak.com
Rating: 3.77

3.8 Rating 4,919 Reviews

69 %

of reviewers recommend soak.com

3.8

Based on 4,919 reviews

Shipping & Delivery
Delivery Methods	Courier

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

Visit Website

Write Your review

Tell us how soak.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered two radiators which were both out of stock at time, when in stock was given a delivery date and only one radiator arrived and still waiting on the other. When contacted to ask why I wasn’t even given a valid answer unless I’m not sure is a valid one. Very poor”

Helpful Report

Posted 7 years ago

“You haven’t delivered it?.”

Helpful Report

Posted 7 years ago

“Soak.come haven't made me happy.”

Helpful Report

Posted 7 years ago

“You didn’t.”

Helpful Report

Posted 7 years ago

“Everything... still waiting for delivery...Absolutely appalling customer service.. I was sent a request to review a radiator I hadn’t even received yet..no advice on movement of delivery hung up on at so called customer services... what a waste of time ....awful...”

Helpful Report

Posted 7 years ago

“I have not received this item”

Helpful Report

Posted 7 years ago

“The radiator arrived with two chips on the front left so visable for all to see - not happy”

Helpful Report

Posted 7 years ago

“It did not - extremely poor customer service”

Helpful Report

Posted 7 years ago

“Make sure you marry the products correctly in “you will need””

Helpful Report

Posted 7 years ago

“Damaged goods, twice, No respect in relation to time wasted, waiting for goods Not updating you when goods damaged. Consumer has to do all the work when something goes wrong. Won't refund until delivery company has returned the goods.”

Helpful Report

Posted 7 years ago

“Your despatch time is dreadful and the courier you use is even worse. Waited in all day on that date to recieve items, never came. Recieved no correspondence regarding wherabouts or re-delivery. Wil not use again nor will i recomend.”

Helpful Report

Posted 7 years ago

“Soak has not made me happy at all. I had to take off work for a delivery that never arrived and could not get through on the phone. Terrible and disappointed”

Helpful Report

Posted 7 years ago

“they didn't until I complained on FB. tried to phone to see where my order was as it was late - but no-one answered the phone. Terrible customer service”

Helpful Report

Posted 7 years ago

“Not happy. Would like a completed bathroom for xmas”

Helpful Report

Posted 7 years ago

“Soak have not made me happy at all - my order was a week late and they still haven't refunded me for a product I ordered by mistake.”

Helpful Report

Posted 7 years ago

“Everything. Website/soak charged me twice, also never covered my bank charges as it made me overdrawn. Late refund which I had to call many times to try and sort out. Never order again from soak, AVOID!”

Helpful Report

Posted 7 years ago

“Very poor customer service don't supply what customers have paid for. Bad company”

Helpful Report

Posted 7 years ago

“Unfortunately I am still waiting for this item , last Wednesday I spent over 2 hrs trying to find out where the radiator is only to find it still on back order and after speaking to someone I was told it will here possibly on 12 December and yet again after spending another 1 on the phone I was told it still not in and we will not get our radiator till after Xmas , so unfortunately I am not a happy customer, but I hope one day our item arrives so we can finally fit ....ps merry Xmas and thanks for letting us down”

Helpful Report

Posted 7 years ago

“Soak has not made me happy”

Helpful Report

Posted 7 years ago

“No communication and taking nearly 2 weeks to arrive. I had to phone in the end to find out what was going on and that’s no easy. Hanging on the phone for ages.”

Helpful Report

Posted 7 years ago

soak.com is rated 3.8 based on 4,919 reviews