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soak.com Reviews

3.8 Rating 4,920 Reviews
69 %
of reviewers recommend soak.com
3.8
Based on 4,920 reviews
Shipping & Delivery
Delivery Methods
Courier
Read soak.com Reviews

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous
Anonymous  // 01/01/2019
“Most shocking company would never use again”
Helpful Report
Posted 8 years ago
“Ordered two radiators which were both out of stock at time, when in stock was given a delivery date and only one radiator arrived and still waiting on the other. When contacted to ask why I wasn’t even given a valid answer unless I’m not sure is a valid one. Very poor”
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Posted 8 years ago
“You haven’t delivered it?.”
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Posted 8 years ago
“Soak.come haven't made me happy.”
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Posted 8 years ago
“You didn’t.”
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Posted 8 years ago
“Everything... still waiting for delivery...Absolutely appalling customer service.. I was sent a request to review a radiator I hadn’t even received yet..no advice on movement of delivery hung up on at so called customer services... what a waste of time ....awful...”
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Posted 8 years ago
“I have not received this item”
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Posted 8 years ago
“The radiator arrived with two chips on the front left so visable for all to see - not happy”
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Posted 8 years ago
“It did not - extremely poor customer service”
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Posted 8 years ago
“Make sure you marry the products correctly in “you will need””
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Posted 8 years ago
“Damaged goods, twice, No respect in relation to time wasted, waiting for goods Not updating you when goods damaged. Consumer has to do all the work when something goes wrong. Won't refund until delivery company has returned the goods.”
Helpful Report
Posted 8 years ago
“Your despatch time is dreadful and the courier you use is even worse. Waited in all day on that date to recieve items, never came. Recieved no correspondence regarding wherabouts or re-delivery. Wil not use again nor will i recomend.”
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Posted 8 years ago
“Soak has not made me happy at all. I had to take off work for a delivery that never arrived and could not get through on the phone. Terrible and disappointed”
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Posted 8 years ago
“they didn't until I complained on FB. tried to phone to see where my order was as it was late - but no-one answered the phone. Terrible customer service”
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Posted 8 years ago
“Not happy. Would like a completed bathroom for xmas”
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Posted 8 years ago
“Soak have not made me happy at all - my order was a week late and they still haven't refunded me for a product I ordered by mistake.”
Helpful Report
Posted 8 years ago
“Everything. Website/soak charged me twice, also never covered my bank charges as it made me overdrawn. Late refund which I had to call many times to try and sort out. Never order again from soak, AVOID!”
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Posted 8 years ago
“Very poor customer service don't supply what customers have paid for. Bad company”
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Posted 8 years ago
“Unfortunately I am still waiting for this item , last Wednesday I spent over 2 hrs trying to find out where the radiator is only to find it still on back order and after speaking to someone I was told it will here possibly on 12 December and yet again after spending another 1 on the phone I was told it still not in and we will not get our radiator till after Xmas , so unfortunately I am not a happy customer, but I hope one day our item arrives so we can finally fit ....ps merry Xmas and thanks for letting us down”
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Posted 8 years ago
“Soak has not made me happy”
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Posted 8 years ago
soak.com is rated 3.8 based on 4,920 reviews