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Southern Fried Chics Reviews

4.2 Rating 6,766 Reviews
79 %
of reviewers recommend Southern Fried Chics
Company Reviews Product Reviews
7,008
 Questions Metrics
4.2
Based on 6,766 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Southern Fried Chics Reviews
Visit Website

Phone:

855.473.2442

Location:

117 Hampton St,
Rock Hill
South Carolina
29730

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Christina Schoettle
Verified Buyer
“Received a dirty, damaged dress and even though I’ve made numerous attempts via live chat, an email, phone calls, and a voicemail asking for a return call, no one could be bothered to answer me in a month. Unbelievably poor service!”
Helpful Report
Posted 5 years ago
Jen Sweatman
Verified Buyer
“Love this boutique. Great finds at reasonable prices! :)”
Helpful Report
Posted 5 years ago
Amber Shortland
Verified Buyer
“Love the clothes but the customer service is beyond awful. I've been waiting for months for items and I have been begging for answers as to where my orders are at.”
Helpful Report
Posted 5 years ago
Kylie Thurman
Verified Buyer
“The clothes are beautiful but the sizing is very off. I ordered my normal size and it was 2x bigger than normal. I couldn’t return any of it because it was a final sale so I was pretty bummed to lose out on over $60 worth of clothes.”
Helpful Report
Posted 5 years ago
Mandy Gleason
Verified Buyer
“I have ordered several items from here, shoes, boots, sherpas, etc. I have been extremely happy with every purchase and love how quickly I get my orders!!!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Love love love!!!”
Helpful Report
Posted 5 years ago
JUlie BArickman
Verified Buyer
“I ❤️ My boots! Just what I was looking for!”
Helpful Report
Posted 5 years ago
Alyssa Fiechtner
Verified Buyer
“Clothes are cute. But I ordered at the end of November and just got my order in January. Items came one at a time and I still haven’t got items from my second order. So be prepared to wait. Very disappointed.”
Helpful Report
Posted 5 years ago
Latrice Collison
Verified Buyer
“Very happy with my dresses! Fast service”
Helpful Report
Posted 5 years ago
Amber Benson
Verified Buyer
“Will continue to order from them. Very helpful and Good ole school Customer service where they listen to your issues. The items ship very fast and love the muck style boots they sell. Two of my girls got some for Christmas love them so much I ordered a pair as well! Then my girlfriend loved them and she got them too! We are stylin this winter!”
Helpful Report
Posted 5 years ago
Laren Barnes
Verified Buyer
“The dress sizes are deceiving first off in one dress the xl it is way too small the next it is way too big. Returns are limited, I missed the return date by two days so I email to confirm first thing this morning. It sounded like the return would still be honored so I go ahead and mail it back in on my lunch break to get an email at 1:30 saying NO it will not be honored! The products arent cheap and customer service is not completely in a timely manner! I wont be buying anything from this company again nor will I be suggesting my friends to buy from here!”
Helpful Report
Posted 5 years ago
Christine Polack
Verified Buyer
“The leggings I ordered were suppose to be a size xxl and that’s what the tag says but they fit a medium my 12 year daughter who’s 100lbs fits them smdh also shipping sucks. My stuff never gets shipped unless I call or email to complain it’s been 6 weeks since I ordered.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“I dont want the 10% off for leaving a review because I wont be ordering again. Customer service is unacceptable and shipment takes entirely too long”
Helpful Report
Posted 5 years ago
Kristyn Fitzpatrick
Verified Buyer
“Worst experience. I called several times because I had a question about products but I don’t think anyone live actually answers the phone ever. So I took a chance and got a pair of boots. I really wanted them in brown and gold but they were out of stock so I ordered the gray. A few days later I got a message that the brown and gold were back in stock so I ordered those as well it was very odd how I had to wait almost 3 weeks for the gray ones to come and suddenly the brown ones came one day after? That does not seem like an appropriate use of the shipping fees I paid. Secondly the boots with the gold in the back look nothing like the photograph at all they are bright Godey glitter that is falling off all over the place and the sizing that I measured around my calves versus what it says on the website is so off. Furthermore they will charge you a 20% restocking fee for boots and an additional 15% if the box is “damaged“ So they sell the boots for $50. Probably means they purchased it for $16. Then they’re charging 35% for me to return it because of the restocking fee and box fee so that’s 1758 so in the end the boots are free to them and we assume all of the cost. I might even consider keeping the gray ones except like I said they don’t fit I have written to their chat agent all of their annoying Facebook messenger messages and no one ever gets back to me. I am following up with a statement to the Better Business Bureau and I am disputing this with my credit card company as well.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“I love all the clothes you have to offer!”
Helpful Report
Posted 5 years ago
Megan Olson
Verified Buyer
“Absolutely love the cotton candy Sherpa long sleeve and sparkly boots I got! Fit great and both are super comfortable”
Helpful Report
Posted 5 years ago
Molly Friday
Verified Buyer
“What a horribly incompetent company you are. I should have read your terrible reviews before purchasing anything. I never received my package and was told to file a claim with USPS for it. What a sham. I doubt USPS has anything to do with it since I read countless of other stories about it happening to other people. I will be reporting your company to the BBB.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Adorable company with cute clothes, but ongoing shipping issues (especially during the holidays) is frustrating as a customer.”
Helpful Report
Posted 5 years ago
Charlotte Murphy
Verified Buyer
“Love the clothes and quality. Only issue is sizing, I needed to move up a size but could not return any of the dresses to do that. All the dresses were Black Friday Sale or Pre Order and they did not qualify for exchange. Now I have dresses that I cannot wear in my closet.”
Helpful Report
Posted 5 years ago
Monique Trevino
Verified Buyer
“Service so far has been excellent. Received my Twyla dress in a week and its a lovely dress 🙂”
Helpful Report
Posted 5 years ago
Southern Fried Chics is rated 4.2 based on 6,766 reviews
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