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Southern Fried Chics Reviews

4.2 Rating 6,767 Reviews
79 %
of reviewers recommend Southern Fried Chics
Company Reviews Product Reviews
7,008
 Questions Metrics
4.2
Based on 6,767 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Southern Fried Chics Reviews
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Phone:

855.473.2442

Location:

117 Hampton St,
Rock Hill
South Carolina
29730

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Michelle Lanzer
Verified Buyer
“Never received my order. However everything I have purchased before I have loved. So if you do get your order u will be pleased. But that’s a big IF”
Helpful Report
Posted 3 years ago
Bailey Whitener
Verified Buyer
“Great customer service! Preordered an item and it ended up being too small once I received it. The SFC team were great to work with and made it an easy task to swap out products for a different size! So excited to wear my new outfit!!”
Helpful Report
Posted 3 years ago
Nicole Haley
Verified Buyer
“I read many reviews after I purchased something and was very worried that I may not receive my order when expected. My package shipped exactly 7 business days from the day I ordered and arrived in time for Christmas. Unfortunately I received 2 different boots a regular calf and a wide calf. I contacted customer service the day I received them and received a quick response via Facebook messenger that they would contact their distribution center and send me a shipping confirmation. I figured they would want me to ship the item back first or wait to hear from them to send me the correct boot I needed. NOPE...today an entire new matching pair showed up at my door. I am very happy with the look, price and quality of the boots and the customer service was great. Thank you ladies, made my moms Christmas!!!”
Helpful Report
Posted 3 years ago
San Juana
Verified Buyer
“All boots were what expected liked them a lot”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I always love getting my orders from here! Everything is as pictured, if not better in person!”
Helpful Report
Posted 3 years ago
Stephenie Bowlware
Verified Buyer
“I love SFC! Everything I order always looks perfect and the shipping is relatively quick as well. You can ALWAYS find the cutest items here!”
Helpful Report
Posted 3 years ago
Kimberlie Ramires
Verified Buyer
“I ordered boots on 12/6 they were shipped out on 12/16? I still have not received them. I have reached out to Southern Fried Chicks and to FedEx days ago and still have not received anything back on the tracking…what happened…needless to say at this time I am unable to leave any good response…🙁”
Helpful Report
Posted 3 years ago
Tari West
Verified Buyer
“Love everything just wish y’all had the pink disco boots in my size 😊”
Helpful Report
Posted 3 years ago
Sarah Ohlson
Verified Buyer
“I have always loved everything purchased from here! From dresses to boots to Tees and accessories!! Very easy to deal with and very decent shipping!”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Customer Service personal are behind with getting back to about questions/concerns on orders. I have sent 2 chat messages and have not heard back. I tried calling and no one answers the phone. If a company is expecting high demands. Hire more people to cover your demans”
Helpful Report
Posted 3 years ago
Debbie Fielder
Verified Buyer
“While I love everything I’ve bought I’m disappointed I have yet to receive my refund from a product that was received by you on 12/13. You shipped the wrong product and didn’t have the one I ordered. I’ve opened a claim thru PayPal because no one is answering my emails”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Quick shipping and fabulous boots”
Helpful Report
Posted 3 years ago
Shana Doughty
Verified Buyer
“Love all of thier cute and stylish clothing, boots, jewelry etc..!!! Definitely a customer for life!!!”
Helpful Report
Posted 3 years ago
Cheryl Hayes
Verified Buyer
“Amazing clothing but very poor customer service. Can’t get ahold of anyone by phone , email, Messanger and if you do Finally get them to answer on Facebook it’s a snotty rude message.”
Helpful Report
Posted 3 years ago
Courtney Mecklenburg
Verified Buyer
“Customer: 5 years Complaints: 0 Text notifications: yes please! Mobile App: love it! Purchases: Glitter shoes, t-shirts, hats, gifts & work jackets. Favorites: clear and transparent information on their website like models in multiple sizes, shipping, returns, exchanges, etc. Customer Service experience: always feel taken care of”
Helpful Report
Posted 3 years ago
Melinda McGehee
Verified Buyer
“I have ordered several items and they were great. This item was way smaller and totally worth the money. Even with the discount. It was southern fried cheap”
Helpful Report
Posted 3 years ago
Brandy Kahler
Verified Buyer
“I could not be more disappointed with this order or the buying experience. Not only did I receive my order a week later than expected and totally miss the occasion that it was ordered for , but the quality of my purchase is also not what I expected. I can see excess glue around the base of the boots and they did not even come in a box. The were folded and stuffed in a bag for shipping. I feel like I could have found the equivalent of the product I received at the local Walmart or other department store. 😔”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Loved the boots and tshirts I ordered.”
Helpful Report
Posted 3 years ago
Michelle DeFruscio
Verified Buyer
“I tried to make contact regarding boots that I purchased and never received a response. Poor customer service”
Helpful Report
Posted 3 years ago
Kendra Caldwell
Verified Buyer
“I have ordered two pair of boots and couldn’t be happier! I 100% recommend Southern Fried Chics!”
Helpful Report
Posted 3 years ago
Southern Fried Chics is rated 4.2 based on 6,767 reviews
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