Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,406 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,406 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just what I ordered. Delivered on time.”

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Posted 6 years ago

“Shipping was fast. Easy to find parts I needed.”

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Posted 6 years ago

“helpful and quick acting!”

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Posted 6 years ago

“I was disappoint in the refund. I know it’s your policy, but I don’t usually have to return items from suppliers & was shocked with the bottom line of the refund. I just need to shop with vendors that have better return policies.”

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Posted 6 years ago

Hi Sue, I appreciate your honest feedback. We do charge a 20% restock fee, but we try to offset that by also offering 110% store credit for customers who are willing to spend their money back on our website. Since most sprinkler systems are going to require some sort of replacement parts every year or so, we feel that it's a good deal for most of our customers. Denny ~ Customer Service Manager

Posted 6 years ago

“My order for replacement sprinkler heads arrived promptly just as expected. I am very satisfied with the Sprinkler Supply Store.”

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Posted 6 years ago

“Immediate shipment and receipt of product!”

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Posted 6 years ago

“Customer service was great! Conformation email they sent was one of a kind, made you feel very special. And the Shipping was really quick!”

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Posted 6 years ago

“We only received half of our shipment and have been waiting weeks for the rest of it to arrive.”

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Posted 6 years ago

“They have what you need and get it to you quickly.”

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Posted 6 years ago

“Great to deal with”

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Posted 6 years ago

“Great service! Great selection! Great prices! Fast and accurate delivery!”

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Posted 6 years ago

“The rain sensor I purchased works perfectly!”

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Posted 6 years ago

“Had all the parts I needed. Quick delivery.”

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Posted 6 years ago

“one of the rubber ring was twisted, and it is leaking”

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Posted 6 years ago

“Very good always on time”

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Posted 6 years ago

“Great service!”

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Posted 6 years ago

“Great service, fair prices, very responsive to questions.”

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Posted 6 years ago

“Easy to fine what is needed and order”

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Posted 6 years ago

“Great product and best price”

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Posted 6 years ago

“Great Service”

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Posted 6 years ago

Sprinkler Supply Store is rated 4.7 based on 5,406 reviews