Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,641 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

Write Your review

Tell us how Sprinkler Supply Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was small (keys to sprinkler control box) but it was handled quickly and shipped right away.”

Helpful Report

Posted 6 years ago

“Correct item, and fast service, with a touch of humor. Highly recommended.”

Helpful Report

Posted 6 years ago

“Haven't tested the product but the delivery was excellent, good job!”

Helpful Report

Posted 6 years ago

“This was the 2nd time ordering the same product. Got here quickly.”

Helpful Report

Posted 6 years ago

“Needed Luxor landscape lights and they had them in inventory, had them priced right, and shipped in a very timely manner. Service was perfect.”

Helpful Report

Posted 6 years ago

“Sprinkler Supply Store was very helpful on the phone, and their website is easy to navigate.”

Helpful Report

Posted 6 years ago

“I appreciate you ordering my backordered item instead of simply telling me it's out of stock. My item seems a bit difficult to find so thanks for making it easier.”

Helpful Report

Posted 6 years ago

“Right product, quick turn time, easy to order!”

Helpful Report

Posted 6 years ago

“Your company did a great job getting the order shipped to me in an expeditious manner. However, it wasn't clear to me that the item I ordered was a spot light and not a flood light. I had wanted a flood light.”

Helpful Report

Posted 6 years ago

Hi Mark, thanks for getting in touch. My apologies for any confusion; we do place the word "Spot" directly in the name of the part as well as down in the description. https://sprinklersupplystore.com/products/led-10w-psp27k-12-flex-led-par36-10w-2700k-spot I'll present this to our web team and see if we can possibly devise a better way to make this more clear at the time of purchase.

Posted 6 years ago

“With a company with "Sprinkler" in it's name, I can't find a central list of sprinkler nozzles from a to z. Please send me a map on how to get there.”

Helpful Report

Posted 6 years ago

Thanks for your question! We tend to categorize the large numbers of nozzles that we carry along with the heads that they fit on, since many of them are brand/model specific and grouping them all together might cause a lot of confusion as to what nozzle fits on which head. If you visit our website, you can click on the "Shop Menu" link at the left hand part of the navigation at the top of the page and choose "Lawn Sprinklers." You'll find links to both the rotary and spray nozzles that we carry. Also, if you search for a specific type of sprinkler head, the specific nozzles that fit on them will usually pop up along with the heads themselves.

Posted 6 years ago

“Easy to order...both items purchased arrived in perfect shape...great coy!”

Helpful Report

Posted 6 years ago

“Sprinkler Supply Store carries hard to find items at VERY reasonable prices. Their on line communications are GREAT! Sprinkler Supply's shipping is reliable and F-A-S-T!”

Helpful Report

Posted 6 years ago

“Product was exactly as pictured and shipped to me with 0 issues!”

Helpful Report

Posted 6 years ago

“Excellent customer service.”

Helpful Report

Posted 6 years ago

“They shipped the wrong item. Now having a difficult time returning it back. No customer service. Called 10 times and they said they will look into the matter.”

Helpful Report

Posted 7 years ago

Hi Mohit, thanks for getting in touch. We're currently working with the manufacturer on this to get verification, as they appear to be sending out the newer version of the controller you ordered in the boxes of the older controllers. At this point, we're trying to see if we can get you the proper controller. We'd be happy to send you a prepaid label for return and credit you back upon arrival, just let us know. Denny ~ Customer Service Manager

Posted 7 years ago

“Parts came timely and correctly. Easy to navigate web site.”

Helpful Report

Posted 7 years ago

“Customer service is horrible and products ordered took over a month to receive and was just told sorry for you. All communication was initiated by me vs letting me know what all was going on with my order as well. Plenty of other companies out there to use besides you to finish all my supply needs for my new system.”

Helpful Report

Posted 7 years ago

Hi Ben, my apologies that we weren't able to provide you the valve boxes in a more timely manner. We were in a situation where the backordered parts were scheduled for manufacture and took longer than normal to provide. Our only real option in these cases is to offer order cancelation and issue a refund or wait out the manufacturer for the parts. Customer service is the most important aspect of our business, and I'll be reviewing your correspondence with our team to assure that we are doing our best to serve our customers in the best way that we can. All the best, Denny ~ Customer Service Manager

Posted 7 years ago

“Quick and responsive”

Helpful Report

Posted 7 years ago

“Good customer service. Good experience!”

Helpful Report

Posted 7 years ago

“Thank you for getting me the FX Luminaire lights in time for my gift giving. I know you thought they might be late, but they arrived right on time. It was much appreciated!”

Helpful Report

Posted 7 years ago

Sprinkler Supply Store is rated 4.7 based on 5,641 reviews