Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,553 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,553 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wrong item shipped, will need to return and find correct item”

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Posted 5 years ago

Hello, thanks for your review. Our apologies for the confusion. We're working on shipping out the correct product and will be sending a prepaid label to cover the cost of the return shipping for the incorrect product. Denny ~ Customer Service Manger

Posted 5 years ago

“Good pricing, good inventory, shipped on time and delivered early. Doesn't get much better unless they send somebody out to do the work for you.”

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Posted 5 years ago

“product shipped promptly.”

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Posted 5 years ago

“I will say, I was impressed from start to finish with your store. First and foremost, you had the sprinkler parts I needed. Secondly, I really like the continual notices, letting me know where the order was in your process. I like the “thank you” notice for just ordering from you. I really felt you were all about the customer. Thank you for your efforts.”

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Posted 5 years ago

“I had a good experience with Sprinkler Supply. They stay in close communication during the ordering and shipping process. I only purchased the zone values that weren't stocked at Home Depot and I figured I'd get the rest of the fittings there. I ended up going to three HD's in 6 trips trying to piece together the rest of the parts with their poor stock on the shelves. Next time I'm going to get everything at Sprinkler Supply Store.”

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Posted 5 years ago

“I ordered two landscaping lights and they were initially not in stock but the communication was great and Sprinkler Supply were willing to be flexible so I’m happy. The lights came in a little sooner that anticipated.”

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Posted 5 years ago

“Received my order not only on time but one day early. Everything was exactly as represented on the website and fit my old system perfectly. I will not hesitate to use this business again when the need arises, and on my old system it definitely will arise. Thanks for meeting my needs in such a timely and efficient manner.”

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Posted 5 years ago

“Ordered a new transformer for the Hunter system, easy to install and works perfect. Shipped out immediately”

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Posted 5 years ago

“great service to a new customer. quick shipping. products arrived undamaged. Only bummer was my bad: I didn't know the 1 inch Blazing Saddle T does not fit over the 1 inch IPS sprinkler line.”

Sprinkler Supply Store 5 star review on 12th April 2021

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Posted 5 years ago

“It was very easy to find what I needed, after I found the item I surfed around checking other sellers. I came back to you and ordered. When I was done ordering I checked my email and I had an offer from your store for free shipping on the item. I wish I had checked email before ordering.”

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Posted 5 years ago

“Good website, prompt delivery. Handled back order well. I’ll buy more.”

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Posted 5 years ago

“Service was quick, and efficient !”

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Posted 5 years ago

“Happy with service and variety of available items.”

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Posted 5 years ago

“Seamless delivery- great product. All good.”

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Posted 5 years ago

“It's easy to order online and I have a parts in time.”

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Posted 5 years ago

“Fast service, no surprises...order was perfectly filled. Website explains the functions of each part. Probably the only suggestion is to put the smaller sprinkler heads in small plastic bags then throw those into the larger bag to keep better separation.”

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Posted 5 years ago

“Very satisfied quick service the right part the first time.Thanks”

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Posted 5 years ago

“The items arrived as promised and fit the existing outdoor lights perfectly.”

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Posted 5 years ago

“Ordered 3 Irritrol sprinkler valves and they arrived sooner than expected!! Will definitely order from you next time!”

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Posted 5 years ago

“Ordered a product during the winter storm in Texas. I was kept in the loop of the order being backordered and was emailed once my product had shipped. I really appreciate the great communication.”

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Posted 5 years ago

Sprinkler Supply Store is rated 4.7 based on 5,553 reviews