Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,404 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,404 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, prompt replays, speedy delivery”

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Posted 3 years ago

“I was very positively impressed with Sprinkler Supply. The broken part I needed to replace was easily located on their website and came quickly. I enjoyed the personal touch their video provided. Sprinkler Supply saved me the $$$ of a service call from my irrigation company, cost $1.93 plus shipping and was simple to install. I will definitely use them again!!!”

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Posted 3 years ago

“Great customer service, my order was shipped fast, i got what i ordered but what was in the package wasnt correct. They sent anew one the same day and told me to toss the other. I'll be shopping again with them in the near future!”

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Posted 3 years ago

“The technician was friendly, knowledgeable and helpful- diagnosed and fixed the issue quickly!”

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Posted 3 years ago

“So glad you had this replacement part and quick shipping.”

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Posted 3 years ago

“My irrigation pump was leaking. I ordered my part and received it within three days. Great service!”

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Posted 3 years ago

“Fast and accurate fulfillment of my order. And great, cheerful funny communication!”

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Posted 3 years ago

“Product line is good. They ship very fast too👍👍👍”

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Posted 3 years ago

“I'm very satisfied with my experience of ordering from Sprinkler Supply Store. My parts arrived well packed with no damage and I love the Toro T5 rotors with the Toro Rapidset. Ted Smith, Logandale, NV”

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Posted 3 years ago

“Exactly what I needed and it arrived quicker than I thought it would.”

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Posted 3 years ago

“I found the whole experience very easy and the communication was exceptional. Unfortunately, the only issue I had was not researching a bit more. I didn't realize the sprinklers I ordered used only female spray nozzle so will need to reevaluate what to do next. But this is on my and has nothing to do with the shopping experience or hardware that was ordered”

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Posted 3 years ago

“I had a problem with communication and once settled they took care of everything. Very nice folks to work with”

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Posted 3 years ago

“High quality items. Professional materials”

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Posted 3 years ago

“Just what I needed!”

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Posted 3 years ago

“Price was right and delivery was on time”

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Posted 3 years ago

“got what I expected and quick”

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Posted 3 years ago

“The website has a lot of info on the product and the videos are very helpful giving details about each item. Customer service was great, they made sure to let me know to contact them if there were any concerns or questions. The shipping of the items was fairly quick, but the items which in this case were small came in about a couple of days apart.”

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Posted 3 years ago

“Ordering was very easy and it got delivered very quickly.”

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Posted 3 years ago

“Better customer service for my 30 cent piece of plastic from this store than my $60,000 Tesla. No joke, I got a personalized video talking about my project and felt I could have a conversation with the person, just like the old days when you could shop at Mom and pap stores.”

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Posted 3 years ago

“order was quickly processed and delivered. I appreciate the ease of this order.”

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Posted 3 years ago

Sprinkler Supply Store is rated 4.7 based on 5,404 reviews