Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,495 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,495 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

Write Your review

Tell us how Sprinkler Supply Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent support and extremely happy with the results! Thank you Denny”

Helpful Report

Posted 5 years ago

“The two Rain Bird valve boxes that I ordered arrived in good condition and on the schedule as promised. Pricing was excellent compared to the Rain Bird store and local suppliers.”

Helpful Report

Posted 5 years ago

“Good sprinklers at a fair price”

Helpful Report

Posted 5 years ago

“I would like to congratulate u for giving me free shipping. It made your prices very competitive. Shipping was fast, and the product was packaged nicely preventing any damage.”

Helpful Report

Posted 5 years ago

“Very good prices on the materials I needed. Very quick shipping. Very nice first-time customer bonus.”

Helpful Report

Posted 5 years ago

“The shopping experience was easy , and the delivery was quick and fast. I would shop again.”

Helpful Report

Posted 5 years ago

“Pleased to have found you. All the products I use at great prices and fast shipping. Thank you for popping in the extra part as well.”

Sprinkler Supply Store 5 star review on 15th April 2021

Helpful Report

Posted 5 years ago

“Fantastic, and sometimes, comedic service😂 You’re supplying me with the old style Toro heads, is a dream come true, I dont care for some of the new styles, so this is great, and quick delivery!! And the follow-up mails were a kick!! Thx so much!! 👌🏻👍🏻”

Helpful Report

Posted 5 years ago

“We received our shipment when it was expected, thanks”

Helpful Report

Posted 5 years ago

“Took a long time to deliver”

Helpful Report

Posted 5 years ago

“All the top brands at great prices!”

Helpful Report

Posted 5 years ago

“Thank you, I received everything just a couple days after i order it. couldn't be happier. Chris”

Helpful Report

Posted 5 years ago

“Order delivery was very slow and inaccurate. Everything was labeled as in stock, but received noticed that some parts were back ordered once oder was placed. Still waiting for items...”

Helpful Report

Posted 5 years ago

Thanks for your order and for your review, and we apologize if we weren't able to hit a home run on your order. It looks like the majority of the order was shipped from two of our east coast warehouses, and the turnaround time once those orders arrived in the hands of FedEx were definitely longer than we usually see for a delivery in Washington. Our automated system should have kicked out an email just to verify that there were backordered parts on the order, our apologies if that didn't reach you. We'll follow up on the remaining parts on the order and let you know the expected arrival date as soon as we have word.

Posted 5 years ago

“Great experience I was impressed that you reached out with a free shipping to keep me as a customer thank you.”

Helpful Report

Posted 5 years ago

“It would have been nice to have the nut to keep the lock in place, had to go out and try to find the nut for the back of the lock. It took awhile to get here also.”

Helpful Report

Posted 5 years ago

Our apologies for the missing nut, it was most likely left off at the factory. We'll be following up via email to get this worked out for you. It looks like the order was shipped out the next day, but it definitely looks like there was a long delay in the shipping time once it was picked up by USPS.

Posted 5 years ago

“This is a good company to purchase materials from. Even though, the order was delivered late. The delay delivery was not their fault but the manufacturer because the item was out of stock. The item was not available anywhere in the country though. Still yet I'm pleased with the way the store communicated with me frequently via emails. Like I said, I'm well pleased. When the item became available, it was communicated to me. I love that. Delivery process and time-line was on point. Guys, thank you for your honesty 🙏. I'm very happy to do business with your company. Thank you and God bless”

Helpful Report

Posted 5 years ago

“I bought a sprinkler wifi module here last year and it's a great product. Unfortunately it stopped working after a few months. The friendly and helpful staff at Sprinkler Supply helped me troubleshoot it, and when it wouldn't work, sent me a free replacement under warranty. Great customer service! I'd definitely shop here again.”

Helpful Report

Posted 5 years ago

“Quick delivery!”

Helpful Report

Posted 5 years ago

“easy order process and product arrived quickly and quality as advertised”

Helpful Report

Posted 5 years ago

“Great service!”

Helpful Report

Posted 5 years ago

Sprinkler Supply Store is rated 4.7 based on 5,495 reviews