Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,376 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,376 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

Write Your review

Tell us how Sprinkler Supply Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sprinkler Supply Store 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The right part at a reasonable price with quick delivery.”

Helpful Report

Posted 2 years ago

“Great price and quick delivery. I will use them again.”

Helpful Report

Posted 2 years ago

“When an old anti-siphon valve began to fail (I'm not sure it was correctly installed anyway), the brand (Irritrol) was still considered to be among the best, thanks to my wife's landscape design consultancy. I punched in the part number on the usual search engine and saw a video posted by Sprinkler Supply for the exact SKU. It was straight and to the point, so it was only fair I ordered the part from them. The suggested additional parts made sense. Placed my order on a Sunday, and it shipped Monday. Although that's our only need at this time, I'll be sure to check out Sprinkler Supply Store in future.”

Helpful Report

Posted 2 years ago

“They had all my items in stock and were able to ship quickly. The prices were competitive too.”

Helpful Report

Posted 2 years ago

“Prompt delivery”

Helpful Report

Posted 2 years ago

“Sprinklers are fine. They send too dang many emails. I don't want a zillion emails after I place one order.”

Helpful Report

Posted 2 years ago

“Fast service”

Helpful Report

Posted 2 years ago

“I maintain my 6-zone irrigation system and occasionally need parts. I have always found Sprinkler Supply Store has what I need at a good price and quick shipping.”

Helpful Report

Posted 2 years ago

“Good prices and quick shipping and kept in touch to see how everything went.”

Helpful Report

Posted 2 years ago

“The website was easy to navigate and the prices were competitive. shipment was prompt and packaged nicely.”

Helpful Report

Posted 2 years ago

“While I am happy to find the sprinkler parts I wanted for my residential sprinkler system,. Unfortunately the parts did not fit in my current system. So I have sent it back to you as return. Generally, I find your prices are very high. I assume they are because of parts for older models.”

Helpful Report

Posted 2 years ago

“Very satisfied with how easy it was to place my order on line and how my order was handled.”

Helpful Report

Posted 2 years ago

“Excellent deal and Toro Sprinkler head.”

Helpful Report

Posted 2 years ago

“Very prompt service, right what I need it”

Helpful Report

Posted 2 years ago

“Sprinkler Supply Store has great products and Excellent Customer Service. Will definitely shop again for supplies. Thanks!”

Helpful Report

Posted 2 years ago

“Took you long enough. There was no back order status. I thought you had just dropped the item from my order. I went on Amazon and bought replacements after waiting six weeks with no word.”

Helpful Report

Posted 3 years ago

Hi Douglas - thanks for your review. Our apologies, it looks like we had some sort of glitch in our system that caused one of the parts on your order to not be sent to the warehouse for shipment. That was eventually corrected and the part was sent over for shipment. I've credited you back on the order due to the confusion. Denny ~ Customer Service Manager

Posted 3 years ago

“I had a nice experience purchasing from them and will definitely be back if I need any more sprinkler supplies.”

Helpful Report

Posted 3 years ago

“I purchased a 3-way catch basin and it arrived as promised in less than a week. I could not find it locally and I am very happy with Sprinkler Supply Co!”

Helpful Report

Posted 3 years ago

“Quick and simple. Thanks!”

Helpful Report

Posted 3 years ago

“The service is outstanding. Prompt, helpful and friendly!”

Helpful Report

Posted 3 years ago

Sprinkler Supply Store is rated 4.7 based on 5,376 reviews