Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,564 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,564 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 22nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Sprinkler Supply Store has fair prices and good customer service. I didn't need to call the SSS for my last order, but I have in the past. The customer service rep was polite and helpful. The quality of their products is very good. If the products are in-stock, shipping is quite fast. If items are back-ordered, it will take a bit more time for the SSS to get your order to you.”

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Posted 9 years ago

“I was shorted one part on the order. Sent them an email over the weekend and they promptly created a new order and delivered the part quickly.”

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Posted 9 years ago

“Late shipping Very late I got the order when I did not need them anymore at that time.”

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Posted 9 years ago

“Great prices, fast shipping, good customer service.”

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Posted 9 years ago

“Excellent service”

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Posted 9 years ago

“Great company,great shipping time”

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Posted 9 years ago

“easy to order and pay, super quick delivery, even though I use regular delivery. couldn't be happier.”

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Posted 9 years ago

“Low price. However, when items are back-ordered, the customer should be told before checkout, not after placing the order.”

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Posted 9 years ago

Hi Christopher, thanks for your review. We're always looking at ways to improve the website. If you take a look at the product page for the part you're looking to order, you'll see either "In Stock" or "7 to 10 days" under "Availability." "7 to 10 days" is a backordered item. The email after placing the order is just a second heads up. I'm passing your review on to our web team - we may need to make that more evident on the website. Denny ~ Customer Service Manager.

Posted 9 years ago

“The items I ordered were the correct items and they arrived in a timely manner.”

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Posted 9 years ago

“Fast accurate shipong”

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Posted 9 years ago

“Great service. Parts arrived ahead of schedule. Thanks again.”

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Posted 9 years ago

“good prices, good shipping time. Parts arrived without any packing; no packing slip, no protection/ padding for parts, just loose in a box. Other than the packing things were just fine.”

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Posted 9 years ago

“Superior products to those I might obtain locally. Service was responsive and considerate, even when need was due to my lack of PVC skills. I am so proud of my results, I have consistent Hunter valves instead of the "fruit salad" of equipment started by the builder, then cobbled on by landscapers. The old system was getting repair intensive, even requiring neighbors to work on my system while I was out of the country. I think the next five years should be far less eventful for my new system.”

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Posted 9 years ago

“Irrigation items were fairly priced and delivered quicker than expected.”

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Posted 9 years ago

“Great parts and service. quick delivery. Excellent”

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Posted 9 years ago

“Customer service was fast, professional and great!”

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Posted 9 years ago

“Shipped quickly and accurately”

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Posted 9 years ago

Hi Henry, thanks for your review. Please contact me if there was anything about your order that made it a "3" instead of a better rating. We'd love to know what we would need to do for a "4" or a "5." Denny ~ Customer Service Manager.

Posted 9 years ago

“good prices, fulfilled promised delivery time.”

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Posted 9 years ago

“It's hard for me to find a good supply of Toro sprinkler nozzles and products where I live. Mostly they are not available at the big box home stores. But Sprinkler Supply Store has a complete line of Toro products. Ordering was easy and shipping was the next day. I was happy to have found them and will use them again when the need arises.”

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Posted 9 years ago

“I ordered 100 Toro parts. I received 50 Toro parts and 50 cheep imitations. I am still waiting for a call back to see how you will fix this problem. Renda Davis Liq-Trol, Inc. Order number 125071”

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Posted 9 years ago

Hi Renda, thanks for getting in touch. My apologies for the delay, we were contacting the manufacturer since we were out of stock on those parts and ordered them directly from Toro to fill your order. I'll be in touch privately regarding possible resolutions. Denny ~ Customer Service Manager

Posted 9 years ago

Sprinkler Supply Store is rated 4.7 based on 5,564 reviews