Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,446 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,446 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

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“Really fast delivery.”

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Posted 8 years ago

“We have a Toro sprinkler system that was put in 15 years ago when we built our home...it is impossible now to find replacement heads, parts of any kind in our local (Ft. Lauderdale) area. Sprinkler Supply Store had everything that we need now, and more for possible future issues! The order was filled quickly and absolutely correctly, and was shipped two day. Can't ask for more!! We will return in the future for sure.”

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Posted 8 years ago

“Sent me wrong parts never heard from u guy against”

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Posted 8 years ago

Hi Dennys, thanks for getting in touch. My apologies for any confusion, I traced back the communication and can see that we had a wrong photo on the description. As we weren't able to send you the correct parts, you were credited back in full for the order. You should have been called and notified of this, I'm speaking to the rep about this today. Denny ~ Customer Service Manager.

Posted 8 years ago

“Great Price! Fast shipping.”

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Posted 8 years ago

“Best prices on sprinklers. Shipping was fast and very reasonable. I would definitely buy from them again”

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Posted 8 years ago

“Fast Delivery of exactly what I ordered at the advertised price with no out of stocks! Thank you.”

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Posted 8 years ago

“All the items of my order arrived on time, secured in a good sized box. I'm satisfied with the product quality. The flat rate shipping is comparable to other irrigation supply stores, but can be improved.”

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Posted 8 years ago

“Great products. Excellent prices. Quick service.”

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Posted 8 years ago

“Shipping is prolonged. I can order parts on a Friday morning and they won't ship out till the following Wednesday. My first shipment almost took a full month than they sent the wrong parts anyways. So it took another week to get the right parts. I was suppose to get a 20 % discount on my next orders which once again I order on a Friday and was in touch with someone over email about my order. But I did not receive my discount from there first screw up that cost me two jobs since I didn't get the parts in. I think after this experience I will not do anymore business with this company again. Just hope this order has the right parts since my job is on sat and I order the parts last week and I finally got a tracking order yesterday.”

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Posted 8 years ago

Hi Nicholas, thanks for your review. My sincere apologies, I've been investigating what happened on this one and it's obvious that everything that could have gone wrong did. We had a long backorder, misdelivered package, and an incorrect replacement order. There is no excuse and I won't offer one. We strive to be better than this order, and I am working now to figure out how we can prevent this from happening again. I'm sorry that we missed the mark. Denny ~ Customer Service Manager

Posted 8 years ago

“Everything went fine”

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Posted 8 years ago

“Good prices, fast and reasonably priced delivery, pieces that are hard to find in one place. If you buy one bag of crimp hose clamps the savings pays for shipping and then some. Hate to run out of parts, but when I do I go here.”

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Posted 8 years ago

“Last time I dealt with them they were very helpful with telling me what I would need. Easy to reorder. Quick shipping”

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Posted 8 years ago

“Sprinkler Supply delivered the part I ordered very quickly. Good webpage for information, and available selections. My installation is back in business, in short order!”

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Posted 8 years ago

“Great prices and great service! Many, many choices! Why shop anywhere else?”

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Posted 8 years ago

“It was very quickly, professional and cheap”

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Posted 8 years ago

“Was very satisfied with service and products will look forward to ordering again”

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Posted 8 years ago

“All was good”

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Posted 8 years ago

“I was able to easily find the part that I needed right away, I was able to make the order with no fuss and it arrived in a timely manner. I'm completely happy with my order and the entire process to get my sprinkler system back up and running.”

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Posted 8 years ago

“units bought were installed and now working as intended. good price, good quality, good packaging--recommended”

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Posted 8 years ago

“Excellent service, Thanks!”

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Posted 8 years ago

Sprinkler Supply Store is rated 4.7 based on 5,446 reviews