Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,406 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,406 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absurd that you only imbursed me 80% for a return on a mistaken order. Of course,I had to also pay return postage AND my account had been used two previous years.”

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Posted 7 years ago

“Question makes no sense.”

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Posted 7 years ago

“Order received on time in full.”

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Posted 7 years ago

“Personal service via phone made me less worry about ordering the wrong items. Their 'Pay using Amazon' didn't work, so I called directly. I could have ordered in Amazon, but they actually had a better deal. See?”

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Posted 7 years ago

“Excellent customer service, speedy delivery, product I need, and outstanding prices! I am so glad I found this company for my sprinkler needs”

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Posted 7 years ago

“Exactly what I needed. Great prices! Will order from them again”

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Posted 7 years ago

“Great products and fast shipping.”

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Posted 7 years ago

“Item arrived when it was supposed. Item was smaller than I was expecting but still works. Thanks”

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Posted 7 years ago

“FAST AND GREAT PRICE AND EASY TO THANKS”

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Posted 7 years ago

“I like the wide variety of parts, but your delivery of the parts I have ordered is horrible, this will probably stop me from ordering anything else. All the other parts stores i have used have insured my parts arrived within 3 working days. this delay is causing serious effects on my grass in the 100 degree temps we"ve had. Lance Werber 785-819-6797”

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Posted 7 years ago

Hi Lance. My sincere apologies for any confusion. You should have received an automated email to notify you that one of the parts on your order (the 222700) was backordered. I've notified the warehouse to release the rest of the parts ASAP. Just let me know if you want to wait for the backordered part or cancel and get a refund. Denny ~ Customer Service Manager

Posted 7 years ago

“Order was on time and fairly priced”

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Posted 7 years ago

“Very easy to use web site and helpful staff. Installed my new controller without a hitch. Thanks for being so helpful😊”

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Posted 7 years ago

“Had parts that I could not find anyplace else at an excellent price and fast shipping.”

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Posted 7 years ago

“small purchase, but treated extremely well”

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Posted 7 years ago

“You have and ship what we need when we need it.”

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Posted 7 years ago

“You have a great selection of irrigation supplies and the price is really hard to beat.”

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Posted 7 years ago

“I always order online and have found the Sprinkler Supply Store to be very prompt in their shipments, normally receiving my order in 3 to 4 business days.”

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Posted 7 years ago

“Good prices, reasonable shipping cost, and quick shipping too.”

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Posted 7 years ago

“Fantastic selection, easy checkout and fast deliveries”

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Posted 7 years ago

“First rain and worked fine”

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Posted 7 years ago

Sprinkler Supply Store is rated 4.7 based on 5,406 reviews