Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,641 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service.”

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Posted 8 years ago

“My experience purchasing a Hadco landscape light has been excellent so far. I had no problem ordering the light on their website and using Amazon Pay. The package arrived 3 business days later and was exactly what I ordered. It was packed well so there was no shipping related damage. However, after I received the shipment, I realized the model I ordered was not the one I really needed. So I initiated the process to return the light with the option to receive a store credit since I saw that they also sold the model I really needed in the first place. My intent would be to purchase that model from the them as soon as I received credit for the returned light. The return request was approved in only 1 business day. I sent the light back to the company and it arrived at their location on June 11. I received a proof of delivery from the Post Office on my return. So now I'm waiting for the company to finalize the return process by sending me as store credit per their returns policy. It's only been one day since they received my return so I'm not too concerned at this point. I'm hoping my experience returning an item continues to go as well as my other experience with them to date. If, for some reason, this turns out not to be the case, then I'll have to update my review to a lower rating. 6/14/2018 update: The company promptly completed the processing of my return mentioned in my original review and issued me the expected store credit. All of my experience with Sprinkler Supply total has been excellent. Their customer service has been excellent. I definitely recommend this store and will use them again in the future when needed.”

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Posted 8 years ago

“The quick response to my order is well received and satisfied an urgent need.”

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Posted 8 years ago

“One item arrived broken, customer service quickly responded and sent a replacement without any additional cost incurred.... That is what i call good service. Thanks.....”

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Posted 8 years ago

“Excellent products and fast shipping”

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Posted 8 years ago

“Good prices and fast shipping.”

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Posted 8 years ago

“For using this company for the first time my order was on time when they dead it would be there it was so thanks a lot Robert”

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Posted 8 years ago

“The part I ordered turned out to be backordered. So it took a little longer to receive than expected. Otherwise everything was fine.”

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Posted 8 years ago

Thanks for getting in touch. My apologies for your order not arriving in a timely manner. We share in the frustration when a backorder isn't able to ship in time. It's our goal to get every order out as quickly as possible. I've made a note of your order and will be taking a look at the parts to see how we can make the turnaround quicker the next time. Denny ~ Customer Service Manager.

Posted 8 years ago

“Once order was complete shipping, it was shipped immediately, arrived as scheduled and all items ordered were shipped. Denny in Customer Service was very helpful, available when needed. Emails were answered promptly. Product prices were very competitive.”

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Posted 8 years ago

“Quality parts, good prices, quick shipping.”

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Posted 8 years ago

“The sales staff at sprinkler supply store were very courteous and helpful to someone who is not plumber oriented. They answered all my questions and provided all the parts needed for the job I was doing.”

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Posted 8 years ago

“Prompt delivery of product at much less than local distributor charged.”

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Posted 8 years ago

“Sprinkler Supply Store had the products I needed at a great price. One item back ordered and they were able to get it in for me. Will come back here to shop for sure.”

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Posted 8 years ago

“The website is very easy to navigate. The shipping was wonderful and I received my item in two days. Everything was great!”

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Posted 8 years ago

“Order received a day early and all the items worked.”

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Posted 8 years ago

“Good quality at a good price. Quick shipment”

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Posted 8 years ago

“Light fixtures very well packed and exactly what I wanted. Might be ordering more soon!”

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Posted 8 years ago

“Great service”

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Posted 8 years ago

“Their online ordering system was easy to use. I quickly found the netafim parts that I needed, priced competitively, and I received them 3 days later. So pleased!”

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Posted 8 years ago

“Prices seemed lower than competitors in my area. They had everything I needed in stock. Shipping was reliable, all parts were organized and shipped as promised. I will be a returning customer.”

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Posted 8 years ago

Sprinkler Supply Store is rated 4.7 based on 5,641 reviews