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Sprinkler Supply Store Reviews

4.7 Rating 5,641 Reviews
94 %
of reviewers recommend Sprinkler Supply Store
4.7
Based on 5,641 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Read Sprinkler Supply Store Reviews
Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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“The Sprinkler Supply Store had all of the items that I needed, in stock!! They answered all of the questions that I had and we had fun doing it!!! Thank you Sprinkler Supply Store!!”
Helpful Report
Posted 6 years ago
“Many of the products sold on the website are on back order, so expect to wait a while for your part. Had a very negative experience with this company. They charged my credit card for two parts that were on back order. Then they cancel my purchase without anything other than an automated email that my order was canceled. I still haven’t seen the credit back to my credit card, so I will be disputing the charge. Definitely lost my business going forward. I’ll pay more money for better service.”
Helpful Report
Posted 6 years ago
Hi Casey, I'm glad that we were able to connect on this directly to get it worked out and appreciate your understanding. Please don't ever hesitate to get in touch with me personally if you ever need to get in touch. We do take customer service seriously here, especially when it's clear that we've fallen short of the goal. Denny ~ Customer Service Manager
Posted 6 years ago
“Nice job! Timely, priced right and worked perfectly.”
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Posted 6 years ago
“website was very easy to use, also called with a question regarding a sprinkler head and the associate was very helpful. will definitely shop here again.”
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Posted 6 years ago
“Good service rapid delivery”
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Posted 6 years ago
“This was my first order and when I need irrigation supplies in the future I will only go here. I ordered items and they shipped the next day! Even out of stock items shipped faster than the estimated delivery time. Customer Service is beyond expectations. Every inquiry I initiated was answered within hours. You just don’t get service like that anywhere anymore. I will be back. Thank you for great service, especially during this difficult time.”
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Posted 6 years ago
“Very organized and professional. Email updates were timely and accurate. Correct parts arrived on schedule. Thanks”
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Posted 6 years ago
“As I have said before this is the only place I will buy parts for my system. Good pricing and fast service.”
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Posted 6 years ago
“quick, easy and reasonably priced”
Helpful Report
Posted 6 years ago
Hi James ~ according to the tracking, your order should have arrived to you today. My apologies for any confusion. Please don't hesitate to get in touch if there's anything else that we can do for you. Denny ~ Customer Service Manager
Posted 6 years ago
“The parts that I ordered were in stock and shipped quickly. Everything was well packaged and arrived in less than a week.”
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Posted 6 years ago
“Great selection, prices and service. Best way to get the parts you need for your irrigation system.”
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Posted 6 years ago
“I placed my order right at the time when everything was getting shutdown, because of COVID19, Stay in Place, orders were being handed down. So there was a bit of delay in receiving it. Not their bad! It just is what it is. The product is great and exactly what I wanted and needed. Customer support has been really good. I recommend them! Dense- pecan grower in West Texas!”
Helpful Report
Posted 6 years ago
“This was the only place I could find the replacement part I needed for my sprinkler valve. I wasn’t happy that there was a minimum order since the part I needed was inexpensive. But I took the opportunity to buy a backup part and a backup valve since both are difficult to find. Shipping was faster than I expected so that was a bonus. Overall,I was very pleased with the ordering process, speed of delivery and the quality of parts that I received. I would definitely order from this company again.”
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Posted 6 years ago
“I was very glad to find the product that I needed for my sprinkler system. Delivered quickly as promised.”
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Posted 6 years ago
“Perfect.”
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Posted 6 years ago
“Great service, quick delivery at the best price. Sprinkler Supply Store is the only place I will buy my yard needs”
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Posted 6 years ago
“Better prices than amazon. Great shipping times too. Products are in stock.”
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Posted 6 years ago
“Fair prices and free shipping. Very pleased. Roland (Greentree)”
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Posted 6 years ago
“We found our order just what we wanted and in a timely manner. Will be ordering again.”
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Posted 6 years ago
“Great product, great service”
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Posted 6 years ago
Sprinkler Supply Store is rated 4.7 based on 5,641 reviews