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Sprinkler Supply Store Reviews

4.7 Rating 5,207 Reviews
94 %
of reviewers recommend Sprinkler Supply Store
4.7
Based on 5,207 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Sprinkler Supply Store Reviews
Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 18th August 2024
Steve Krakowski
Sprinkler Supply Store 5 star review on 23rd April 2024
Peter Dymond
Sprinkler Supply Store 5 star review on 23rd April 2024
Peter Dymond
Sprinkler Supply Store 5 star review on 8th December 2023
Mike Hahs
Sprinkler Supply Store 5 star review on 25th November 2023
Jon Hendersen
Sprinkler Supply Store 5 star review on 20th October 2023
Susan Stretch
Sprinkler Supply Store 5 star review on 2nd July 2023
David Elgan
17
Anonymous
Anonymous  // 01/01/2019
It was a great experience no hassles no oversell and my order arrive on time good business to deal with. Oh yea my lawn thanks you too.
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Posted 2 years ago
As an Administrative Specialist/Office Manager that works with six agents in six very different program areas from Ag to 4H I order and deal with a lot of vendors. My Horticulture Agent wanted to order VAC Solenoids to replace the ones in our Demo Gardens. Your website is extremely user friendly as I was able to create our account and upload our tax exemption form with ease and in no time I received welcome emails, account information, etc. I placed my order and in a matter of twenty four hours, I received confirmation of order received, order shipped, and order delivered emails! Thank you for understanding business needs and making ordering from you a complete and absolute easy process! This was our first time ordering from Sprinkler Supply Store and it will NOT be our last! Ten STARS!
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Posted 2 years ago
I was very pleased with your service. FedX failed to deliver the original order and multiple contacts were unsuccessful. After advising you of the situation you replaced the order with no additional charge. I would strongly recommend you store/service. Thank You
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Posted 2 years ago
Great selection, great service, and fast shipping. Wish you would use a different shipping company than FedEx. They make you look bad with their incompetence. Constant delays at the last minute - taking forever for our stuff to get here.
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Posted 2 years ago
Now our “go to” place for s&d fittings.
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Posted 2 years ago
Fast prompt service and seemed to care about and want to satisfy their customers. Very happy with items received and have ordered more.
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Posted 2 years ago
I feel like I was given the level of service I would only expect at a LA boutique. No one ever gives this sort of high-touch personalized service in a down-to-earth business like this. I ordered ONE thing. One little thing.
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Posted 2 years ago
Speedy service. Great product. Fair price. Can’t ask for more.
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Posted 2 years ago
Thank you. Rainbird best sprinklers.
Sprinkler Supply Store 5 star review on 2nd June 2022
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Posted 2 years ago
You guys are great. Prices and fast shipping. I am old school and and a phone number could have been helpful to add to an order. Anyway thanks, I will be ordering from you again.
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Posted 2 years ago
Hi Larry - thanks for your order and your kind review. We do have our phone number on the website - you can find it towards the bottom of the page under "Contact Us." Here's the link: https://sprinklersupplystore.com/pages/contact-us
Posted 2 years ago
Excellent price on the items I was looking for. Friendly and fast customer service. They shipped items for free (even though they didn't have to) and they arrived within 2 days.
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Posted 2 years ago
They carried a valve to replace one that has been in service for many years. It was easy to find and was shipped and delivered quickly. All of the correspondence reflects a company that is eager to please.
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Posted 2 years ago
I really appreciated that you highlighted some significant specifications in your video and online. I was looking for a Toro 570 prx com and I appreciate that you had it before. I'd ordered similarly previous to this and wasn't able to exchange because I waited too long. I also thought the drip sprays I ordered, same manufacturer, were way higher quality than what they get at the big stores. Nice job!
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Posted 2 years ago
Great to deal with Shipping on the mark , fast
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Posted 2 years ago
The vendor that we normally use was out of stock of a specific adapter with no date for replenishment. After a quick search online we found the adapters in stock and they shipped immediately and we had them in a couple of days! It was a great experience. Will definitely place more orders in the future.
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Posted 2 years ago
I did not receive 3/4 of my order. Didn't realize I have to buy a canister for my sprayers. Please contact me ASAP!
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Posted 2 years ago
Hi Dawn - nice talking to you yesterday and hopefully we got everything sorted out for you. Please don't hesitate to get back in touch if there's anything else that we can do for you!
Posted 2 years ago
Good product selection. Great prices. Fast shipping and great communication.
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Posted 2 years ago
Price was Good products work as they. should and i receive produts on time .
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Posted 2 years ago
Great place to do business. Good products, good staff, fast delivery.
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Posted 2 years ago
Ordering system is easy to use. My Item arrived very quickly and exactly what was ordered.
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Posted 2 years ago
Sprinkler Supply Store is rated 4.7 based on 5,207 reviews