Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,641 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

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“My product has not arrived”

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Posted 10 years ago

Hi Victor, thanks for your review. Your order shipped the day after it was placed and is on the way to you. Please get in touch if you didn't receive the tracking email. It looks as though our system might have sent out the request for review a little early. I have my tech team looking into it. Denny ~ Customer Service Manager.

Posted 10 years ago

“First time I used them, Super fast, great price and exactly what I wanted.”

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Posted 10 years ago

“Received my order complete and in a timely manner.”

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Posted 10 years ago

“Had what I needed at great price. Arrived as advertised. Thanks”

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Posted 10 years ago

“Had best price, but units on back order.”

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Posted 10 years ago

Hi James, thanks for your review. My apologies, we have had an unusually long wait on that particular product and I am following up now to see if I can get a solid arrival date. I'll be messaging you privately once I have that information. Denny ~ Customer Service Manager

Posted 10 years ago

“No one could ask for a better purchasing experience. The entire process was obviously handled by employees that take pride in their job.”

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Posted 10 years ago

“A fine job, I received my controll panel as expected, on time. Unit is installed and operational. Thank”

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Posted 10 years ago

“Fast shipping. Great Product and exactly what I needed.”

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Posted 10 years ago

“Very prompt delivery Thank you”

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Posted 10 years ago

“Very slow in shipping. Not response to inquiry”

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Posted 10 years ago

Hi Frank, thanks for your review. My apologies for not hitting this one out of the park for you, we did ship the order out within 24 hours, but I do agree that it shouldn't take four business days to travel from our warehouse to your location in New Jersey and will be following up with UPS. I did a search of our system and didn't see a record of you contacting us regarding the status of the order, if you would be so kind as to get in touch with me so that I could follow up on that part of your review it would be appreciated. Denny ~ Customer Service Manager

Posted 10 years ago

“Very responsive with return request (I had purchased wrong product). Refunded me 100% (unexpectedly). I then purchased the correct product.”

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Posted 10 years ago

“Great service greater deals...just wish you could control weeds.”

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Posted 10 years ago

“easy to order and came in fast. I will definitely return”

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Posted 10 years ago

“superlatives all around; great service, great selection, great prices, fast shipping, my new go to source for all of my irrigation equipment,”

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Posted 10 years ago

“Got the part on time, sprinkler system is working fine.”

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Posted 10 years ago

“- Difficult to 'drill down' on specific parts. When trying to get Rainbird popup sprinkler nozzles, parts are not presented in organized order and non-like parts are interspersed. - Showing the cart after each 'add to cart' gets annoying after 20 or 30 times. - After 'add to cart' and 'cart contents display', focus returns to the first page of the list, not page/position of item chosen, requiring scrolling thru multiple pages to get back on track.”

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Posted 10 years ago

Hi James, thanks for your feedback. I am sharing this message with our tech team for their review. We're always interested in hearing about ways that we can make the site easier for our customers to navigate. Denny ~ Customer Support Manager

Posted 10 years ago

“It was awesome shopin expiriance as firstimebuyer noproblems anywaere Irecive theIten ssoner then Iexpect Thanyou”

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Posted 10 years ago

“Product as described and work great............... 5 Star”

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Posted 10 years ago

“I ordered the wrong part through amazon but the customer service department went out of there way to help me. They agreed to send me a new part while the original part was in the return mail. Exceptional service.”

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Posted 10 years ago

“Sprinkler head received was exactly what I ordered and it was shipped pronto! What more can you ask for! Thank you very much! You will hear from me again!! Tom Charlotte NC”

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Posted 10 years ago

Sprinkler Supply Store is rated 4.7 based on 5,641 reviews