Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,323 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,323 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 22nd August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't thank you enough for your service. I think it is amazing, that a group of fun loving people got together and decided to have a company where they can have fun and their main focus, was to do this!, while they were giving people the best service that they could possibly get from anywhere else. I am just a homeowner, I probably won't get to use you as much as I would like. But, since I found you, I will always stop here first. Thanks again.”

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Posted 3 years ago

“Product was received in excellent condition. Ordering was easy.”

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Posted 3 years ago

“Found what I needed instantly. Great website and quick shipping/delivery.”

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Posted 3 years ago

“Great customer service!!”

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Posted 3 years ago

“Very friendly company that truly seems to care about customer satisfaction?”

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Posted 3 years ago

“Great prices on parts and shipping.”

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Posted 3 years ago

“Great service and cheaper then Amazon”

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Posted 3 years ago

“Great service! The product shipped ASAP which made my job easy so keep up the good work”

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Posted 3 years ago

“I ordered hard to find Hunter ASB/ ABV repair kits from Sprinkler Supply. Parts came within 3 days which was great.”

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Posted 3 years ago

“We are very happy with your company and service. Our questions were answered and the backordered items was supplied when available. Orders were delivered quickly. Prices are good.”

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Posted 3 years ago

“Great prices, fast shipping, and a great website!”

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Posted 3 years ago

“The FX lights we ordered shipped super quickly considering that they were backordered (only seven days, when the website said 10+). Denny was incredibly helpful in responding to my requests via email. The prices were much better than other retailers, and the ordering was very straightforward. I would absolutely work with the Sprinkler Supply Store again!”

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Posted 3 years ago

“Great service and products”

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Posted 3 years ago

“Very good company. I got my stuff that I ordered really fast.”

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Posted 3 years ago

“Great item at a fair price. Fit the valve body like a glove”

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Posted 3 years ago

“Quick action on my order, for a part that was hard to find.”

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Posted 3 years ago

“Its the only place I feel comfortable giving my whole order on a recording. It was perfect. One Item was not available but paid for and was shipped on its own. Job complete!”

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Posted 3 years ago

“I found what I was looking for in an efficient and easy to use manner on the Sprinkler supply website. The parts I ordered arrived in a very efficient manner. If I could change two things though it would be to apply an enhanced web page that was more intuitive to what is being selected. I ordered all the parts I thought I needed but am missing certain parts and ordered the wrong part in my order. An advanced analytical page may have helped me to understand (inherited a sprinkler system so no idea what I am doing) that the connector I ordered needs an additional piece to fit the sprinkler head I ordered. Additionally, I bought what I thought were the correct nozzles only to find that the nozzles I ordered are not the correct nozzles for the sprinkler heads I ordered. I tried to do research before ordering but I do not know what I don't know and would have appreciated a little more guidance from the site such as suggesting the adapter add on to fit my connector pipe to the sprinkler head or even having someone say "Hey, I see you bought these two new sprinkler heads but noticed the nozzles are for a different type, do you want to add or swap for the correct nozzels?" I will be ordering the pieces I need but overall project is delayed till I get everything I need, if the store was next door I am sure they would have been able to assist but life online is lacking a bit of service and knowledge that I know the employees at Sprinkler supply have in abundance. The other change would be to offer next day or express shipping. while my order arrived in good time I was nervous that it would not meet the time frame I needed. (I am replacing sprinklers at a weekend house on an island without roads or UPS delivery so aligning this to when I would be there to do the work was key)”

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Posted 3 years ago

“Excellent service and informative”

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Posted 3 years ago

“Everything went smoothly received produce I order very fast”

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Posted 3 years ago

Sprinkler Supply Store is rated 4.7 based on 5,323 reviews