Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.71

4.7 Rating 5,221 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,221 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service was great and prompt. Parts are as ordered and arrived in a timely manner. Overall, great experience and will definitely order again.”

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Posted 3 years ago

“This was my first time shopping with the Sprinkler Supply Store and it was easy, fast and fun. I was looking for a low flow drip suitable valve and hopefully the ones I purchased will do the job. Regardless of how the valves actually preform, the Sprinkler Supply Store had them at the best price I found and it was an easy experience to order and receive them. Responsive communication, easy payment with paypal, fast shipping and they threw in some fun light hearted email as well. Couldn't have asked anymore from a vendor, thank you !!”

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Posted 3 years ago

“I found a hard to locate item here. I still have some on back order at my local distributor. The service was amazing. My order was shipped right out to me. I had a lightning strike and needed the parts ASAP. I am so happy to have found my new go to spot for my irrigation needs.”

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Posted 3 years ago

“Outstanding customer service! I emailed them to see if they had the part I needed, and they actually responded within a day! Placed 3 orders with them, and all orders were promptly shipped.”

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Posted 3 years ago

“This is my go to store when I have to replace my sprinkler valves. Has all the parts I need to complete replace and repair. I purchased extra parts this time around. I will continue to use the sprinkler supply store.”

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Posted 3 years ago

“Customer service is excellent! Packaging and shipping could not be better. Sprinkler Supply Store values its customers.”

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Posted 3 years ago

“Well I searched online for the part I needed. This store came up. I ordered it. They shipped it. I received it. I installed it. They sent me 100 emails all along the way. Now Im reviewing them. Probably another 100 emails thanking me for my review. Sincerely long time caller first time listener.”

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Posted 3 years ago

“My order was back ordered for a month. The "hang up" wasn't Sprinkler Supply Store, it was the manufacturer. I was pleasantly surprised that SSS would answer my questions of when the order was to be filled and shipped over the month wait. They offered multiple times to refund my purchase price, but not in a big rush, I chose to hang in there with them. Now days when you get no support after the order, it was refreshing to be able to ask a question and get a quick and pleasant email reply.”

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Posted 3 years ago

“Had the part I needed, and shipped it quickly. Great experience, would buy here again.”

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Posted 3 years ago

“The part we ordered arrived quickly and was exactly what we needed! Great purchase.”

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Posted 3 years ago

“The site is very user friendly and my orders are shipped quickly and always arrive in a timely manner without issue.”

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Posted 3 years ago

“I found exactly what I needed online, placed my order, it was shipped promptly, and received in good time. Thank you for your prompt services.”

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Posted 3 years ago

“They are good to deal with, although they said do to lack of stock it might be 2 to 6 weeks for my delivery, they got my order to me in a week. Thank you, I will deal with them again when I need parts..”

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Posted 3 years ago

“Fast dependable service. Kind of hokey return email on the order with all your employees. Ha!”

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Posted 3 years ago

“I had a very assorted mix of nozzles and heads and Sprinkler Supply Store chose them all correctly. Shipment was prompt and packing was excellent. Prices are half the brick and mortar stores, but Sprinkler Supply Store charges shipping. Even so, you break even at around 8 pieces. I ordered more pieces, so I came out ahead, not to mention it saved a trip to the store. I will order again when I need to.”

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Posted 3 years ago

“Transformer was exactly what I needed to repair my Smartline SL1600. Fast delivery too.”

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Posted 3 years ago

“Good prices. Fast delivery.”

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Posted 3 years ago

“Next day delivery on my order. Customer service was great. They are on my "go to" list for future orders.”

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Posted 3 years ago

“Excellent web site. Easy to shop & buy. Shipping was prompt.”

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Posted 3 years ago

“Gotta love Sprinkler Supply Store for its website, ordering, and shipping. Easier and better than having a store right next door.”

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Posted 3 years ago

Sprinkler Supply Store is rated 4.7 based on 5,221 reviews