Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,641 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast Delivery of exactly what I ordered at the advertised price with no out of stocks! Thank you.”

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Posted 9 years ago

“All the items of my order arrived on time, secured in a good sized box. I'm satisfied with the product quality. The flat rate shipping is comparable to other irrigation supply stores, but can be improved.”

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Posted 9 years ago

“Great products. Excellent prices. Quick service.”

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Posted 9 years ago

“Shipping is prolonged. I can order parts on a Friday morning and they won't ship out till the following Wednesday. My first shipment almost took a full month than they sent the wrong parts anyways. So it took another week to get the right parts. I was suppose to get a 20 % discount on my next orders which once again I order on a Friday and was in touch with someone over email about my order. But I did not receive my discount from there first screw up that cost me two jobs since I didn't get the parts in. I think after this experience I will not do anymore business with this company again. Just hope this order has the right parts since my job is on sat and I order the parts last week and I finally got a tracking order yesterday.”

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Posted 9 years ago

Hi Nicholas, thanks for your review. My sincere apologies, I've been investigating what happened on this one and it's obvious that everything that could have gone wrong did. We had a long backorder, misdelivered package, and an incorrect replacement order. There is no excuse and I won't offer one. We strive to be better than this order, and I am working now to figure out how we can prevent this from happening again. I'm sorry that we missed the mark. Denny ~ Customer Service Manager

Posted 9 years ago

“Everything went fine”

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Posted 9 years ago

“Good prices, fast and reasonably priced delivery, pieces that are hard to find in one place. If you buy one bag of crimp hose clamps the savings pays for shipping and then some. Hate to run out of parts, but when I do I go here.”

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Posted 9 years ago

“Last time I dealt with them they were very helpful with telling me what I would need. Easy to reorder. Quick shipping”

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Posted 9 years ago

“Sprinkler Supply delivered the part I ordered very quickly. Good webpage for information, and available selections. My installation is back in business, in short order!”

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Posted 9 years ago

“Great prices and great service! Many, many choices! Why shop anywhere else?”

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Posted 9 years ago

“It was very quickly, professional and cheap”

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Posted 9 years ago

“Was very satisfied with service and products will look forward to ordering again”

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Posted 9 years ago

“All was good”

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Posted 9 years ago

“I was able to easily find the part that I needed right away, I was able to make the order with no fuss and it arrived in a timely manner. I'm completely happy with my order and the entire process to get my sprinkler system back up and running.”

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Posted 9 years ago

“units bought were installed and now working as intended. good price, good quality, good packaging--recommended”

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Posted 9 years ago

“Excellent service, Thanks!”

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Posted 9 years ago

“Needed customer support and it was 5 star. Will order from them again”

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Posted 9 years ago

“Orders promptly shipped delivered. Price is good.”

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Posted 9 years ago

“Ample selection of product. Quick order processing and shipping and fair prices. WEB ordering could be improved by adding more descriptive information about part dimensions and mating requirements. My experience was good and will use SSS in the future.”

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Posted 9 years ago

“Very happy with Sprinkler Supply Store”

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Posted 9 years ago

“Everything I order was correct and delivered on time .Very satisfied customer.”

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Posted 9 years ago

Sprinkler Supply Store is rated 4.7 based on 5,641 reviews