Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,447 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,447 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my Irritrol irrigation control box quickly via Fed Ex. Kristyn, who helped me on the phone, was the best sales rep with a personal touch, I had encountered in a very long time. After completing my purchase I realized that I needed an outdoor box instead of one for indoors. Kristyn remained very efficient and without any problem canceled the first order and changed it to the outdoor box. I would recommend Sprinkler Supply Co. to anyone who needs sprinkler equipment in a heartbeat and will use this company again if need requires it. Marianne N., Danville CA 94526”

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Posted 8 years ago

“Order was completed correctly and promptly. All good.”

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Posted 8 years ago

“When you need the right sprinkler parts fast and at a great price there is no other choice.”

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Posted 8 years ago

“I ordered 4 Hunter sprinklers and a couple other items. They arrived today and I installed two today. Perfect! It's hot and dry here, so I really needed them now. Outstanding!”

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Posted 8 years ago

“Great and fast service and great product”

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Posted 8 years ago

“Shipment on time. Low price”

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Posted 8 years ago

“fast delivery and accurate description”

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Posted 8 years ago

“They assured me I was receiving the correct product that I needed as I was uncertain which one to order. Order was received in a timely manner,and worked perfectly. Thank you.”

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Posted 8 years ago

“Order was correct. Shipping was fast. Items I ordered worked as advertised. I will use them again.”

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Posted 8 years ago

“Sprinkler Supply had everything I needed. Their prices were the best I have found. Ordering was easy, and shipment arrived promptly.”

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Posted 8 years ago

“My transaction was handled quickly and efficiently. Product is excellent. Will continue to deal with this company and highly recommend.”

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Posted 8 years ago

“Was very happy with the fast shipping...my order was processed the next day and shipped also...will definitely be ordering again...keep up the fantastic service.”

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Posted 8 years ago

“Ordered the wrong size sprinkler. Very easy to return item and receive a credit. Very helpful and enjoyed talking to a live person. Thank you”

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Posted 8 years ago

“They were able to answer my questions and the products were delivered on time”

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Posted 8 years ago

“I was very pleasantly surprised when I discovered the valves that arrived were the preferred model rather than the replacement model that I chose due to back-order issues – Thank you. I would like to say my order experience would receive a “C” grade. Though I appreciate whatever you did to facilitate the preferred valve – I wrestled greatly over the time issue. I would say that COMMUNICATING during the process would have GREATLY eased my strain. I am DISAPPOINTED that ALL the PROMO codes I had were a complete moot point. I always used the Amazon Pay method and I NEVER once saw any place to put a PROMO code. I am disappointed because I had long anticipated 10% off this phase of my project – but it never happened. I was going to give you a “D“ grade, but the preferred valve bumped it up to a “C”. These are my candid comments that would affect my future use of your site. ALSO, the pictures and descriptions of items on your site are generally substandard. I almost always google each item on your site and view it on a competitor’s site so I can clarify both the description and see a blow-up photo. I hope you accept these comments as “constructive” criticism.”

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Posted 8 years ago

Hi Dave, I appreciate your candid comments. It looks as though there was just a short delay on the backordered valves on the order, and they arrived and shipped before you had contacted us regarding the change to your order. The box for the promo code is right below the listing of the parts when you first click the "your cart" link. I've passed your comments on to our tech team for review. We're always looking at ways to update our processes to better serve our customers. Denny ~ Customer Service Manager

Posted 8 years ago

“I was not that happy. Photo in the add showed four inspection valves for about $14.00. I only received one. I went back to look at the add and in fine print it said price was for single item purchase. Very missleading. I could have purchased a single inspection valve locally for less than half the price”

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Posted 8 years ago

Hi Thomas, thanks for your review. My apologies for any confusion, we're working on getting better photos up for some of the items on our website. I'm going to go ahead and issue you a credit back for this, I can understand the confusion. Denny ~ Customer Service Manager

Posted 8 years ago

“very good”

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Posted 8 years ago

“the ease of ordering is great, selections of items they stock is excellent! will use again for my POA sprinklers needs. Richard Thompson”

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Posted 8 years ago

“Order place and recognized 4 days later. I had to check on disposition to find out. The order sent and delivered 5 days later. Lost customer. Girl taking and placing orders to be filled not alert. Usually very good service. Products good. Repair like snap-locks on T-leaks not in stock or handled.”

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Posted 8 years ago

Hi Daniel, thanks for your review. I apologize for any delays, it's our intention to always ship our orders in a timely manner. It looks like it was prepared to ship on a Friday but didn't get into the hands of the shipping company until the following Monday. I will take a look at this with our warehouse to assure that orders are going out on time. I've also share this review with the rep who placed your order. Denny ~ Sprinkler Supply Store

Posted 8 years ago

“I sent a question via email late at night and it was answered promptly and thoroughly early the next morning. Quick delivery and especially good was that the part was exactly what I needed and slipped right in place. Thanks.”

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Posted 8 years ago

Sprinkler Supply Store is rated 4.7 based on 5,447 reviews