Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,406 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,406 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Hunter i20ss heads I ordered came complete with tools and extra nozzles. Shipping was a bit slower due to Covid-19,but I am happy with this purchase. The i20 heads are a nice upgrade from the PGP’s.”

Helpful Report

Posted 5 years ago

“Shipping was fast great service will be ordering again soon”

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Posted 5 years ago

“I would give you many more stars if they were available. Your customer service is excellent, not good. Late yesterday, our valve box arrived in excellent condition. I have started to remove the old, decayed wooden box that I built more than 20 years ago. The new valve box will last for many years. When I need more plumbing supplies, I will turn to you. I will recommend you to everyone who needs plumbing supplies.”

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Posted 5 years ago

“I needed a specific sprinkler head since mine got damaged by a snow plow last winter. A 12 inch pop up rotary sprinkler head. I checked every source in the Detroit area such as Home Depot, Lowes, etc. And even online at Amazon, Hunter and Rainbird the sprinkler head I needed was sold out and not available. I was surprised and relieved to find it available at Sprinkler Supply Store. I will utilize them again in the future when I need sprinkler supplies.”

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Posted 5 years ago

“Easy to order from a great selection of sprinkler parts. Fast shipping and there is good email communication from the company about order status.”

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Posted 5 years ago

“I needed a replacement part for my sprinkler controller. All of my questions were thoroughly answered about which part I needed. Process was quick and painless and best of all....part works perfectly.”

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Posted 5 years ago

“During the pandemic I avoid shopping in person as much as possible. Sprinkler Supply has everything I need to keep my yard watered. Easy ordering and good prices.”

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Posted 5 years ago

“Ordered valve boxes. Competitively priced. Delivered on time.”

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Posted 5 years ago

“Very good prices, fast shipping”

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Posted 5 years ago

“Haven't installed the sprinklers yet, but the order was easy to place, it shipped quick enough and was not missing anything.”

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Posted 5 years ago

“Despite delays in my order due to the product being on back order, their customer service team responded promptly when I reached out to inquire on the status. Even though I was not happy to wait longer, I was very impressed with their customer service that it made it easier to handle the delay. Product finally arrived and it fixed my issue I was having with my sprinkler system.”

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Posted 5 years ago

“Sprinkler valves came as expected and are installed and working fine. Took some time to get them due to stockout delays but transactions and tracking once shipped was excellent.”

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Posted 5 years ago

“Had the product I needed at the best price I could find, fast shipping and came in right on time. Would gladly buy from them again.”

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Posted 5 years ago

“Easy ordering. Competitive pricing. Product delivered quickly. Lots of follow-up email making sure I was satisfied.”

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Posted 5 years ago

“First time using their company.I was very pleased with the prices they had. Shipping was a little slow but be expected with the virus. Will definitely buy from them from now on. Also gave 15% discount since it was my first order with the company.”

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Posted 5 years ago

“Easy to find what I needed, quick delivery!”

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Posted 5 years ago

“Great experience contents were exactly what was described what is this song”

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Posted 5 years ago

“Overall experience was great. I knowingly ordered a backordered item and they were transparent about the expected timeline for delivery and even shipped non-backordered items separately.”

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Posted 5 years ago

“Fast service, product as described. No problemd”

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Posted 5 years ago

“Received the items in very quick fashion. exactly what I wanted. Great service. Wish one head adjuster tool was included or at least mentioned that one was needed or not included. Will buy from Sprinkler Supply Store again.”

Helpful Report

Posted 5 years ago

Sprinkler Supply Store is rated 4.7 based on 5,406 reviews