Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,451 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,451 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

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“They assisted me in finding correct landscape lights. Arrived very quickly. Have not installed yet but foresee no problems . Great customer service. Great Price's”

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Posted 9 years ago

“Excellent web experience, quick delivery.”

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Posted 9 years ago

“When I realized I made an incorrect purchase, an associate gave me the correct item numbers so I didn't have to spend time trying to find correct product. I was able to use my credit months later and it was executed flawlessly SC”

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Posted 9 years ago

“Had the products I needed for a reasonable price. Got a free shipping coupon for my first order. Contacted customer service about a tracking problem and had no further issues. Both orders arrived packed well. Thanks!”

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Posted 9 years ago

“Sent in my question regarding which sprinkle head to use. I was extremely satisfied as they responded the next day with a suggestion that I ended up going with. -Jim”

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Posted 9 years ago

“excellent service”

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Posted 9 years ago

“Package was easy to track, and arrived quickly. Packaging was done very professionally. Product was exactly what I ordered. Company follow up was done quickly to make sure their customer was pleased with service.”

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Posted 9 years ago

“Great service, gray products?Will use their services again.”

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Posted 9 years ago

“Customer service knew what i needed and shipped on time”

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Posted 9 years ago

“I got my problem solved by ordering several components from you in the hope that one of them would be what was needed. It was worth $15 to find the exact NDS cover needed. Would be nice if NDS would stamp a part number on their sprinkler valve covers to facilitate ordering. Anyway, it was nice to talk with you and my neighbors will be giving you their business.”

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Posted 9 years ago

“Order was prompt and accurate. Everything worked as expected. No problems so far.”

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Posted 9 years ago

“They had the items I was looking for at a fair price. I would buy from this company again in the future.”

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Posted 9 years ago

“Great! I will buy from Sprinkler Supply Store again.”

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Posted 9 years ago

“Sprinkler head works as intended. Pipe clogged with trash stopping up the sprinkler head......”

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Posted 9 years ago

“Still waiting on back ordered parts and my inquiries as to when I will get them have not been replied to”

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Posted 9 years ago

Hi George, my apologies if we missed you somehow. I'm showing that the entire order was shipped and delivered. I'll follow up privately to make sure that you get everything that you ordered. Denny ~ Customer Service Manager

Posted 9 years ago

“Website was easy to navigate. Shipped as promised. Good priceing.”

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Posted 9 years ago

“I ordered multiple products and some of the order was back ordered. Because I used a paid mailbox for the delivery of these items. I was hoping the company would try and make the situation right by mailing the remaining items to my house. They would not. Poor service. I will not use them again,”

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Posted 9 years ago

Hi James, we were actually discussing a resolution when this review came through. It's my understanding that the representative that you spoke to explained that she would have to get authorization before being able to ship the remainder of your order to your home in Canada when the order was originally slated to ship to a location in the United States. Regardless, we are discussing options here and I will be contacting you as soon as we have it worked out. My apologies for any confusion. Denny ~ Customer Service Manager

Posted 9 years ago

“I have been a happy customer for years, but the latest shipment was missing a few items. On inspecting the package it was clear that UPS crushed it and then taped it back together sans a couple of things. Within 10 minutes of writing them to ask what to do I had a response, and an hour later I got a shipping confirmation for the replacements. They can't do much better than that.”

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Posted 9 years ago

“It was receive in a timely matter and install and works good. Thank You.”

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Posted 9 years ago

“Product arrived in a timely manner and was a great price”

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Posted 9 years ago

Sprinkler Supply Store is rated 4.7 based on 5,451 reviews