Sprouts Farmers Market Reviews

Name: Sprouts Farmers Market
Rating: 2.49

2.5 Rating 297 Reviews

32 %

of reviewers recommend Sprouts Farmers Market

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2.5

Based on 297 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5

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Sprouts Farmers Market 3 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do Not Use This Oakland Park Store Pick Up Service.. Decided to use Sprouts to provide food for a gathering after my moms funeral. I had hoped to reduce some stress and ordered everything on line to pick up and save time while running around making final arrangements. I arrived at the store for pickup and many items were missing. Had I known this when I picked up , I could've chosen something else. I stupidly tipped the associate that pulled my order. In the end, I had to run around last minute to find what I needed. Dropping the ball costs me further stress at a difficult time and was unacceptable. They lost me as a customer over this. I am highly dissatisfied with how the manager handled as well and intend on seeing how corporate responds. The final insult was charging my card incorrectly for twice the original purchase and the disconnect between the store and their instacart partner and complete disregard from the store manager to resolve the issue. Day 3 Well , still no response from anyone so I guess they will regret me blogging on every social media outlet nationally and doing what I do when I am not satisfied.”

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Posted 2 years ago

“Too expensive nothing that I can't get any cheaper elsewhere thought sometimes good was coming but I was wrong it's to bad they really don't have much to choose from more like a gnc store with produce but thrifty produce has more selection and cheaper right down the road I was not impressed at all I will not go back”

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Posted 2 years ago

“Sprouts skirted around a law that was passed about charging customers for bags in Arizona. So they call them reusable to get around the law. It’s annoying to me… Won’t be shopping for groceries there anymore.”

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Posted 2 years ago

“I used to like shopping at Sprouts. Now not only do I have to bring my own bags, I also have to do my own checkout. It takes forever to do a search for the vegetables that I have to weigh. Before they put in the self checkouts, they used to have express line for the times that I’m only buying a few things. Sprouts needs to decide. If you want to be a discount store with zero service, you might need to lower your prices. If you want to be upscale, then provide some service.”

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Posted 2 years ago

“Today I visited sprouts and being charged a convenience fee on my bags😡😡it’s bad enough they get free labor from me the bag my groceries😱😡, because there’s never a check out open 🤷‍♂️just self check out, I do not get a discount for self check out for being an employee at sprouts,Now Sprouts charging me for the bags that I have to bag myself this is insane, so to everyone out there who goes to sprouts but would rather shop at Whole Foods which is a better store carry your bags with you like a Walmart bag and bag your groceries with the Walmart label🤪😀😂”

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Posted 2 years ago

“Unbelievable, I have never been so disappointed to shop at Sprouts. 10 cents per sack to haul your PURCHASED items out of THEIR store. Ungrateful management are ruining the store. Some will say “it’s only 10 cents how trivial”. But folks it’s just the beginning!”

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Posted 2 years ago

“On my last trip (and mean my last trip) to Sprouts, I get blind side with a “new bag policy”. Sprouts now want to charge me 10 cents per bag when I check out. Ten cents for a plastic bag to put my PURCHASED products in to carry them out of the store. Ten cents for a plastic bag that cost much less than a penny to make. What next? Will you charge me a retail fee to use a shopping cart? This policy may go over well with the brain-dead California consumer. But outside LaLa land it will offend your shoppers. As it has me. May 30th was my last shopping trip to Sprouts!”

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Posted 2 years ago

“The place in Herndon Virginia absolutely stinks no help from employees. Way overpriced. We left without buying anything. Enough said!”

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Posted 2 years ago

“I am a 70-year-old woman with numerous disabilities. I did not appreciate being "carded" today my one of your female cashiers. I have been shopping at Sprouts for over 8 years and this is the first time ever I met such rudeness and unapologetic treatment. Training regarding seniors and disabled customers may be the solution.”

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Posted 2 years ago

“While shopping at the San Clemente, CA Sprouts Market, on saturday, 4/22/23, Anthony, one of employees in the Deli area, intentionally refused to serve me. I am a senior female citizen, from Southern Europe (latin). If this happens again I may file a complaint for discrimination.”

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Posted 2 years ago

“Last December, you started selling curry chicken salad which was delicious with right amount of spice for me. I bought it regularly - lots of it. About a month ago, it started to change. There was less spice, less flavor altogether, in fact. I mentioned it to someone in store who practically brushed me off. This week, the curry chicken salad had no flavor at all, and the chicken shreds had texture of shoe leather and were impossible to chew. Very disappointing, coming from a high quality store. I might try it one more time.”

Helpful Report

Posted 2 years ago

“Have had many bad customer service experiences at the Woodstock, Ga location but today was the last straw for a while. Brought a $5.00 coupon. I shop there often so I had accumulated a lot of receipts with but used one from a mailer today. I never remember coupons but I actually did today. I have it to the cashier immediately before he started ringing me up so I didn't forget like I usually do. I checked my receipt before leaving and there was no coupon credit. I asked the cashier nicely why the coupon did not ring up and he said it was bc I didn't have one. I pointed to it on his counter and he said it was bc today was 3/21 and it had expired. Usually they are good through the end date but if I had known, I wound have given him one of the 5 others I had if I had been told that. He told me to read the terms in the coupon. Lovely. The worst part was that he told me I didn't have one and then insisted he scanned it first. Too funny. I am done for a while.”

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Posted 2 years ago

“I very much doubt I will shop at Sprouts Farmers Market again. I have been so disappointed in their seeds, nuts, chips, etc. They have tasted stale, even though not near expiration date, and sunflower seeds even though labeled organic raw will not sprout. Now tonight I am trying to eat Sprouts Organic Blue Corn Tortilla Chips - sea salt. They are so salty my lips are puckering. I cannot eat them. Also weird mouthfeel. Sorry. I had so hoped this was a good find.”

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Posted 2 years ago

“Food Nazis who are up to no good”

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Posted 2 years ago

“Bulk bacon was on sale this week for $3.99 a pound at store 525 in Decatur Ga. The had it priced at $5.99 a pound They never price things on sale in the meat counter This is the 3rd time this has happened at this store and as usual no-one behind the meat counter Why have sales when the workers never post the sales price This store used to be run a lot better than it is now Where are your flyers? Why is their no customer service with this company anymore?”

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Posted 2 years ago

“Purchased $40 dollars in nuts and seeds in the bulk food section. All items are still prepackaged so you always have to buy way more than you want. Got home and over half the nuts are old and stale. Wrote corporate HQ and received an email that it was being forwarded to the appropriate person. That was over a month ago and still no reply. I also purchased a pound of marinated Carne Asada from the butcher. Very fatty and lots of Grisel. This meat is not flank steak. It is scraps of cheap marinated meat scraps being sold for $15.99 a pound. Was around 6 a pound a year and half ago. I miss sunflower, Sprouts destroyed my favorite grocery store!”

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Posted 2 years ago

“I purchased Greater Kneads pretzel bites and they were awful. They don’t even taste like pretzel bites.”

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Posted 2 years ago

“Very poor management”

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Posted 2 years ago

“We moved from Aurora, CO to Pueblo, CO and have been asking for a store here or in Pueblo West for over 8 YEARS and still nothing. WHY DO I HAVE TO SHOP AT A SPROUTS THAT IS OVER 45 MINUTES AND 50 MILES AWAY. DO YOU DRIVE THAT FAR TO GO GROCERY SHOPPING? WE NEED A STORE SOUTH OF COLORADO SPRINGS, CO !!!!!!!!!!!!!!! NOW”

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Posted 2 years ago

“Terrible customer care. Took back beef I had bought TWO days previous, expiration day was still a day away and it had gone from red to grey/brown. They told me “I should have put it in the freezer” and was nothing they could do without a receipt even though the product had gone bad before expiration date. I have had other companies who have had the integrity to accommodate a return when the goods were damaged or bad without receipt as they should.”

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Posted 2 years ago

Sprouts Farmers Market is rated 2.5 based on 297 reviews