Sprouts Farmers Market Reviews

Name: Sprouts Farmers Market
Rating: 2.41

2.4 Rating 269 Reviews

29 %

of reviewers recommend Sprouts Farmers Market

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2.4

Based on 269 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.3 out of 5

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Sprouts Farmers Market 3 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have had many bad customer service experiences at the Woodstock, Ga location but today was the last straw for a while. Brought a $5.00 coupon. I shop there often so I had accumulated a lot of receipts with but used one from a mailer today. I never remember coupons but I actually did today. I have it to the cashier immediately before he started ringing me up so I didn't forget like I usually do. I checked my receipt before leaving and there was no coupon credit. I asked the cashier nicely why the coupon did not ring up and he said it was bc I didn't have one. I pointed to it on his counter and he said it was bc today was 3/21 and it had expired. Usually they are good through the end date but if I had known, I wound have given him one of the 5 others I had if I had been told that. He told me to read the terms in the coupon. Lovely. The worst part was that he told me I didn't have one and then insisted he scanned it first. Too funny. I am done for a while.”

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Posted 2 years ago

“I very much doubt I will shop at Sprouts Farmers Market again. I have been so disappointed in their seeds, nuts, chips, etc. They have tasted stale, even though not near expiration date, and sunflower seeds even though labeled organic raw will not sprout. Now tonight I am trying to eat Sprouts Organic Blue Corn Tortilla Chips - sea salt. They are so salty my lips are puckering. I cannot eat them. Also weird mouthfeel. Sorry. I had so hoped this was a good find.”

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Posted 2 years ago

“Food Nazis who are up to no good”

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Posted 2 years ago

“Bulk bacon was on sale this week for $3.99 a pound at store 525 in Decatur Ga. The had it priced at $5.99 a pound They never price things on sale in the meat counter This is the 3rd time this has happened at this store and as usual no-one behind the meat counter Why have sales when the workers never post the sales price This store used to be run a lot better than it is now Where are your flyers? Why is their no customer service with this company anymore?”

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Posted 2 years ago

“Purchased $40 dollars in nuts and seeds in the bulk food section. All items are still prepackaged so you always have to buy way more than you want. Got home and over half the nuts are old and stale. Wrote corporate HQ and received an email that it was being forwarded to the appropriate person. That was over a month ago and still no reply. I also purchased a pound of marinated Carne Asada from the butcher. Very fatty and lots of Grisel. This meat is not flank steak. It is scraps of cheap marinated meat scraps being sold for $15.99 a pound. Was around 6 a pound a year and half ago. I miss sunflower, Sprouts destroyed my favorite grocery store!”

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Posted 2 years ago

“I purchased Greater Kneads pretzel bites and they were awful. They don’t even taste like pretzel bites.”

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Posted 2 years ago

“Very poor management”

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Posted 2 years ago

“We moved from Aurora, CO to Pueblo, CO and have been asking for a store here or in Pueblo West for over 8 YEARS and still nothing. WHY DO I HAVE TO SHOP AT A SPROUTS THAT IS OVER 45 MINUTES AND 50 MILES AWAY. DO YOU DRIVE THAT FAR TO GO GROCERY SHOPPING? WE NEED A STORE SOUTH OF COLORADO SPRINGS, CO !!!!!!!!!!!!!!! NOW”

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Posted 2 years ago

“Terrible customer care. Took back beef I had bought TWO days previous, expiration day was still a day away and it had gone from red to grey/brown. They told me “I should have put it in the freezer” and was nothing they could do without a receipt even though the product had gone bad before expiration date. I have had other companies who have had the integrity to accommodate a return when the goods were damaged or bad without receipt as they should.”

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Posted 2 years ago

“Incompetent store employees and managers who could care less about fixing their own mistakes. Shopped (at Greensboro, NC store) because don't like giving my dollars to conglomerate Amazon via Whole Foods. However, Sprouts doesn't care about customers, not even when they themselves make mistakes. Going back to Whole Foods.”

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Posted 2 years ago

“I have been a customer since it opened. I usually shop there every couple days. I have found most of the staff nice and helpful. There is one woman behind the meat counter that refuses to serve me. I am aware I am not white and am older. I am aware there is a labor shortage but it would be nice if they could add an extra person who will serve minority clients.”

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Posted 2 years ago

“I am speaking on behalf of MANY employees or ex employees of Sprouts#621.Many employees lost their jobs or were forced to quit due to Asst.Mgr Brittni she make false allegations and then plays the victim and NEVER wants to meet with the employee to discuss because she is lying. I was sent home because I complained in store that I was extremely hot was outside for 5 hrs 105 hot so it was called causing a scene Brittney yelled at me to punch out and go home in front of the store with customers and employees around .That's a scene but this is the type of stuff that goes on and more”

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Posted 2 years ago

“Your cashiers hold conversations while checking out customers, ignoring the customers. They refuse to check people out. If you don’t offer full time cashiers, put up signs: You may be forced, no matter the amount, to ring up your own groceries.”

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Posted 2 years ago

“Beef stroganoff has little, I mean little beef. Taste ok. Compared to Oliver's there's no comparison.”

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Posted 2 years ago

“Dear Sprouts Farmers Market. Shrinkage starts at the top. If the CEO can’t provide leadership, incentives, and education about products, it’s time to get new blood in your organization. When you have a short shelf life on products they have to be managed and marketed with care. It’s very obvious that Sprouts has high shrinkage. The sale is made when you buy the product right. The competition Mr. Sinclair CEO of Sprouts is places like Walmart. They display their Broccoli in a more appetizing arrangement and they dump crushed ice on it and it flies out the door. I watched it as a customer with my very eyes. It’s easy to make phone calls to your store managers and grind them, then they grind their employees, and then morale suffers. Mr. CEO you should roll up your sleeves get in the corporate Jet and start touching your company personally at each location because you’re losing the ship. It's sinking and I own stock in your sinking ship. Mr. Sinclair with a little digging it wasn’t hard to realize you have quite the pay package and it appears a bailout package as well. This business isn’t Walmart or the 99-cent store your former employer’s. These cookie cutter store formulas you have are killing Sprouts Farmers Market it’s a different animal. Take some pride in your stores after looking at these photos of this Organic Broccoli from one of your stores in Arizona. I started with Sunflower stores in which Sprouts purchased them and became a new customer. Decades as a loyal Patron. Overpriced is an understatement, Quality is poor in many categories, and Training and motivation are at an all-time low. Selling Plant-based Beyond Beef for close to 10.00 a package. Walmart is marketing and selling the same product at half that price. I hope this post doesn’t resort to heat on the store managers because things are like this through your leadership. It’s on your watch, Sir. Take responsibility. Anonymous shopper of 20 years and a stockholder.”

Sprouts Farmers Market 1 star review on 15th September 2022

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Posted 2 years ago

“Purchased a number of items including some Ciabatta rolls on 8/25. By 8/28 they were moldy. Had to throw them out. Used Instacart.”

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Posted 2 years ago

“I was an employee I have never been treated so poorly .I had false allegations made against me by the asst Mgr. I SHOULD of took them to court .I walked out with an ounce of dignity they left me with.There was lies,hostility and bullying by the asst Mgr in oviedo fl”

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Posted 2 years ago

“Purchased a seeded watermelon by mistake I cut into it was totally white and full of seeds. Nothing was eatable. Through in trash. Can’t believe this would even be sold at Sprouts. I’ve bought numerous watermelons, fruit, steaks, etc never had anything bad. Shame.”

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Posted 2 years ago

“love sprouts. was at the la brea and san vicente store on 07-30-22. had a rude employee, kai in the deli department. he does not allow you to finish a sentence and is extremely rude. this is not the first time i have engaged in an unprofessional manner with him. i asked to change his gloves after he returned from the back. he said i did already. he changed them reluctantly. he purposely took one minute to spread mustard and mayo on each bread- he behaved in a condescending manner. he whispered to his african american co-worker and that co-worker took over the order. i shared with other friends of this incident and they said they experienced the same behavior. don't have to fire this guy, just put him in another department. he makes shopping unpleasant.”

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Posted 2 years ago

“I purchased precooked turkey at sprouts in mesa Arizona and went home and ate it. I got food poisoning from their turkey which led to strep throat and was sick for 6 days. I filed a claim with sprouts for lost wages and 4 weeks later sprouts claims they are not responsible for the food they sell. Will never shop at sprouts again. Do yourself a favor and shop elsewhere.”

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Posted 2 years ago

Sprouts Farmers Market is rated 2.4 based on 269 reviews