“Sunday I returned a bottle of Spicy Orange Sauce that was purchased the previous Tuesday but we discovered it had expired two months ago. The manager repeatedly apologized and refunded my money and pulled the other six bottles off the shelf that all had the same expiration date of two months ago. Sounds great right? But then my wife goes there two days later and finds all the expired bottles back on the shelf. THEY KNOWINGLY PUT EXPIRED PRODUCTS BACK ON THE SHELF TO SELL! They advertise themselves as “committed to socially responsible, lawful, and ethical business practices.” That’s funny.”
“STORE# 101 W. 7TH AVENUE IS HORRIBLE THE STORE MANAGER ARE RUDE ...(Steve)THEY GET IN HUDDLES & GOSSIP ABOUT THE NEXT EMPLOYEES , DON'T APPRECIATE NOTHIN YOU DO LONG AS THE WORK GETTING DONE!! WHEN GETTING CALLED IN THE OFFICE ALONG WITH HIS PARTNER COLLETTE ECT. HE THROW UP LIES ON YOU JUST BECAUSE YOU'RE ALREADY GETTING WRITTEN UP SO YOU COULD QUIT OR GO HOME...NEVER UNDERSTANDABLE ABOUT ANYTHING,FIRING WORKERS LEFT AND RIGHT FOR NO APPARENT REASON AT ALL JUST BECAUSE ! HE MENTIONED IT TO SOMEONE THAT HIS NEW YEARS RESOLUTION WAS TO GET RID OF PEOPLE IN THE STORE!! ..how nice is that
HE OR ANYONE OF THEM DON'T THINK THEY CAN GET-BE IN TROUBLE AS WELL ...”
“Made the mistake of ordering Christmas dinner, thru the Deli! All they did was pull products from their shelves, put it in a big box and call it dinner! I could have that! What a joke, NEVER AGAIN!”
“Northern Colorado Loveland & Fort Collins SPROUTS markets just go out of business already SHUT DOWN please do us all a favor.
Horrible hiring process of disregard, feedback and disrespect to the ones applying for the need to work & earn a living, my daughter was hired for a min. & treated so rotten, I call it neglect & abuse, bad business practices, Sprouts markets are definitely making it up there with the snakes in our communities along the foothills of N. Colorado, a part of the legal abuse we suffer here around these parts of the woods.
I myself a single mom, many years resident had applied for too many years to work at the grocery stores. Sprouts markets have not changed, I am sad & upset to report, I am put through the merry go round for the last time of disrespect, to tolerate this circle of discouraging events of let-downs and the way the hiring management in each department handle things is outrageous, intolerable disregard to each & every one of us seeking employment, their rotten ways of communication is heartbreaking & certainly not positive or encouraging.
My friends & family have made an easy decision recently to never shop Sprouts market again or have the hopes of employment along the front range of Northern Colorado ever again.
Get down off your throne Sprouts markets, inconsiderate attitudes will lead you blind to personal illnesses & its not a good idea to teach others. You have let me & many others down, that is bad business practice for the communities of people like you & I, think about it for awhile.”
“Never a cashier at Menchacha! Who is running this store or should I say, who ISN'T running this store. This Sprouts feels entitled to your business, they don't care about your needs. They never help you look when you ask them for an item. They point to the area where it is, and send you on your way. The only shining light is Asst. Store Manager, Chris C. He should be running this store.”
“I've spent tens of thousands of dollars at sprouts, and never returned a single item until recently when I purchased 4 "red dragonfruits" that were actually white dragonfruits. They did not accept my return, spoke condescending to me in checkout, and then when I contacted customer service they ghosted me and then closed my case. Absolutely zero customer loyalty.”
“So disappointed by the customer service I received at Sprouts. I’ve been shopping there for years and have never returned anything. I was sick and bought some cough medicine there and after taking a couple of doses I noticed that it was expired. I thought okay no big deal I’ll return it for store credit. Now I didn’t have the receipt because well I normally don’t hold onto grocery store receipts once I’ve unloaded and seen my groceries are satisfactory. Anyway, I didn’t think it would be an issue. I went in and tried to return it and they said they couldn’t do anything without a receipt not even an exchange which seems very unreasonable to me. They treated me as if I’d bought this product last year and was suddenly trying to get my $16 back. No one felt regret that they’re selling expired medicine. It was unreal and I was surprised how angry it has made me. I usually shop at Trader Joe’s and once I came back with rotten tomatoes a day after buying them. They were so kind, they didn’t want to see my receipt they just ran over and grabbed me some new tomatoes with a smile and that’s why everyone loves Trader Joe’s, best customer service ever! Sadly, my fiancé has even done the radio commercials for Sprouts. Also what company can’t just run your credit card through these days and see you bought something days ago, it seems everyone has this technology now….except Sprouts I guess.”
“I shop Sprouts on Coors and Montano. The food & merchandise are nice. The employees are not customer oriented. The employees were too involved with each other and their personal conversations”
“Do Not Use This Oakland Park Store Pick Up Service.. Decided to use Sprouts to provide food for a gathering after my moms funeral. I had hoped to reduce some stress and ordered everything on line to pick up and save time while running around making final arrangements. I arrived at the store for pickup and many items were missing. Had I known this when I picked up , I could've chosen something else. I stupidly tipped the associate that pulled my order. In the end, I had to run around last minute to find what I needed. Dropping the ball costs me further stress at a difficult time and was unacceptable. They lost me as a customer over this. I am highly dissatisfied with how the manager handled as well and intend on seeing how corporate responds. The final insult was charging my card incorrectly for twice the original purchase and the disconnect between the store and their instacart partner and complete disregard from the store manager to resolve the issue.
Day 3
Well , still no response from anyone so I guess they will regret me blogging on every social media outlet nationally and doing what I do when I am not satisfied.”
“Too expensive nothing that I can't get any cheaper elsewhere thought sometimes good was coming but I was wrong it's to bad they really don't have much to choose from more like a gnc store with produce but thrifty produce has more selection and cheaper right down the road I was not impressed at all I will not go back”
“Sprouts skirted around a law that was passed about charging customers for bags in Arizona. So they call them reusable to get around the law. It’s annoying to me… Won’t be shopping for groceries there anymore.”
“I used to like shopping at Sprouts. Now not only do I have to bring my own bags, I also have to do my own checkout. It takes forever to do a search for the vegetables that I have to weigh. Before they put in the self checkouts, they used to have express line for the times that I’m only buying a few things. Sprouts needs to decide. If you want to be a discount store with zero service, you might need to lower your prices. If you want to be upscale, then provide some service.”
“Today I visited sprouts and being charged a convenience fee on my bags😡😡it’s bad enough they get free labor from me the bag my groceries😱😡, because there’s never a check out open 🤷♂️just self check out, I do not get a discount for self check out for being an employee at sprouts,Now Sprouts charging me for the bags that I have to bag myself this is insane, so to everyone out there who goes to sprouts but would rather shop at Whole Foods which is a better store carry your bags with you like a Walmart bag and bag your groceries with the Walmart label🤪😀😂”
“Unbelievable, I have never been so disappointed to shop at Sprouts. 10 cents per sack to haul your PURCHASED items out of THEIR store. Ungrateful management are ruining the store. Some will say “it’s only 10 cents how trivial”. But folks it’s just the beginning!”
“On my last trip (and mean my last trip) to Sprouts, I get blind side with a “new bag policy”. Sprouts now want to charge me 10 cents per bag when I check out. Ten cents for a plastic bag to put my PURCHASED products in to carry them out of the store. Ten cents for a plastic bag that cost much less than a penny to make.
What next? Will you charge me a retail fee to use a shopping cart?
This policy may go over well with the brain-dead California consumer. But outside LaLa land it will offend your shoppers. As it has me.
May 30th was my last shopping trip to Sprouts!”
“I am a 70-year-old woman with numerous disabilities. I did not appreciate being "carded" today my one of your female cashiers. I have been shopping at Sprouts for over 8 years and this is the first time ever I met such rudeness and unapologetic treatment. Training regarding seniors and disabled customers may be the solution.”
