Sprouts Farmers Market Reviews

Name: Sprouts Farmers Market
Rating: 2.49

2.5 Rating 297 Reviews

32 %

of reviewers recommend Sprouts Farmers Market

Company Reviews

Questions

Metrics

2.5

Based on 297 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5

Visit Website

Write Your review

Tell us how Sprouts Farmers Market made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sprouts Farmers Market 3 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a bottle of Walden Farms Coleslaw Dressing from Sprouts in Carrollton, Tx on Thursday March 31, 2022. I made Coleslaw for dinner on Sunday April 3, 2022, I noticed that when I added it to the vegetables it was slimy. Since then my whole family has been suffering from food poisoning.”

Helpful Report

Posted 3 years ago

“Worst customer service ever at Escondido location. I received a coupon via email for 20% off vitamins thur March 21 which is activated by entering your phone number at checkout. My account came up but the discount wouldn't appear. Two"managers" ignored the email I had as proof that the offer was valid and just kept repeating that offer was not valid in our area. They blamed the problem on me, citing some nonsense about how I must have set my app with Arizona as my location. One of them was especially rude. When I told him I was going to contact corporate, his reply was, "Go ahead". I went home and printed out the entire email. Nothing stated the offer was invalid in our area. The only disclaimer was that it was not valid at a location in my county about 45 mins away. I called their next nearest location in San Marcos and spoke with the manager. She told me she was not aware of this offer but to bring it in. When I arrived, she had already contacted corporate and received the OK to give the 20%. I showed her the printout and she agreed the offer was valid but she wasn't sure why I had received it. She manually took off the 20%. At least this manager took action to correct the situation, but I wasted a lot of time dealing with the entire episode, as well it being very unpleasant dealing with the first two "managers".”

Helpful Report

Posted 3 years ago

“Over price items like queso fresco $6.99 every where else $3.20 Seventh generation desinfectant $6.99 other place $3.90 No price match at all Terrible what they are doing to customers!!!”

Helpful Report

Posted 3 years ago

“3ft by 3ft by 4ft tall wine display had stapled on 2 bottles for 10 dollars they mixed in other more expensive wines. had to walk back from the counter to the display with the cashier to show her and she said nothing was wrong. clearly false advertising”

Helpful Report

Posted 3 years ago

“The store is ok and has interesting products. But I HATE that they pretend to be farmers' markets. They are NOT. They are middlemen, which is not a crime UNLESS you pretend to be selling direct. I do NOT shop there.”

Helpful Report

Posted 3 years ago

“One of THE worst sandwiches ever. Brown bread dry, no fresh greens on top of a postage stamp size patty of tuna fish, also dry. Next sandwich comes from Wildflower, where Sprouts could learn to make a real sandwich.”

Helpful Report

Posted 3 years ago

“The person who brought the groceries to my car was nice. The quality of product when I got home was horrible. You think I should eat that to be healthy? Terrrible produce all around. The oranges were squishy, the apples(Fuji) were mealy, the sangria tomatoes they replaced (from original to organic), I had to throw out due to mold. I always tell myself to pick my own produce and I am never 100% wrong. You get what you pay for. In this case, $75.00 for 2 and 1 half bags. Yay me.”

Helpful Report

Posted 3 years ago

“Worker in produce not wearing his mask. We informed manager who approached worker and worker placed on his chin. Not over nose or mouth. Great group there. Orange Ca store.”

Helpful Report

Posted 3 years ago

“Be very aware of every item rung up and price. Sprouts tends to overcharge people. You need to pay attention. I was over charged 3x in one week and it was a lot of money. Employees put items on shelves but don’t check the prices. They tend to leave old tags up and if you don’t pay close attention, you will be over charged.”

Helpful Report

Posted 3 years ago

“I shopped on a Sunday afternoon on the east side at the sprouts store. Their produce is still bad, even through the summer it was not the best. There were loading pallets in almost every aisle, that you could hardly even walk through the store. The cashier had to leave her register and walk to the office to print out a register receipt for my groceries. Is there not a person in that store that can change the tape for the register? She printed my receipt on a full sheet of printing paper which is wasting money, paper and time. This store on the east side has been going downhill for the past at least 9 months or so. It's really a shame when there is supposed to be a good grocery store with good food that does not live up to what they promise.”

Helpful Report

Posted 3 years ago

“I spend hundreds of dollars in there weekly we'll never spend a dollar there again My wife was told she couldn't open carry her firearm in Nevada where that is the law. I understand it's a private establishment if they don't want or allow that they need to post it on their front doors both entrances and exercises saying no firearms are allowed we live in an open carry state thanks to the sprouts on North Decatur I will never be shopping in your establishments again”

Helpful Report

Posted 3 years ago

“One of your managers in the McAllen Texas branch took a broom and broke my lens on my vehicle. Then tried to tell me they.dont have security cameras. Every time I used to go in there he would want to fight. I told the company about it because I wanted my replacement lens paid for. I was referred to two different law firms.they hired not to pay me. So I sent a registered complaint to the CEO with return receipt and he totally ignored my complaint, didn't even respond. This s is the worst treatment. I haven't been in there since. An awful experience.”

Helpful Report

Posted 3 years ago

“Misleading advertisement. Got fished into visiting Sprouts by a false ad. Asked manager about items not matching ad prices on TV. Got the broken record. Shop Kroger or Publix. I did not place order. I drove to your store and had this experience. You don't need my money to stay in business. It is those eating cheese and drinking wine that approve of the trickery. If you would do something as simple as misrepresent the product size with the price, I don't want to know the rest of the story.”

Helpful Report

Posted 4 years ago

“Store #16 I used to work at this sprouts years ago and loved it and after today I will never shop there again. I just had a horrible interaction with one of the cashiers there who made me look like a fool and talked down, very rudely to me. He wouldn’t show me his nametag or tell me his name but he was wearing a US flag bandana as a mask. The customer service here has gone to sh*t and I wouldn’t recommend shopping here AT ALL. You could literally go anywhere else and get better service. If i could leave 0 stars I would.”

Helpful Report

Posted 4 years ago

“Store #23 Tucson, AZ. We have a deceitful, lying, criminal of a store manager. Along with his secret lover, the produce manager, they're allowed to make up stories and lie to get people fired. HR goes right along with this behavior. Be aware if seeking employment with a company that promotes the idea of having values but does not practice them. Also, store director and produce manager were caught doing the nasty all over the produce. Like sweat dripping everywhere. Disgusting.”

Helpful Report

Posted 4 years ago

“This store always overcharging their products On 09/14/2021 I paid two avocados $44.00. I had to go back to refund my money, so check your receipt twice before you leave the store. See receipt!!”

Sprouts Farmers Market 1 star review on 14th September 2021

Helpful Report

Posted 4 years ago

“The staff is rude to customers there is no filter. Twice this week I visited the store and both times the checkout staff insulted me. I am no longer going into a store to experience this negative behavior.”

Helpful Report

Posted 4 years ago

“Bought a loaf of bread yesterday with a dead animal in it. Called the store, they didn't care. Called the Sprouts Corporate Office, no call back. All I wanted was an apology and for them to remove and inspect the stock. Guess I will reach out to the Board of Health next.”

Sprouts Farmers Market 1 star review on 16th August 2021

Helpful Report

Posted 4 years ago

“I wish I could give this a zero star review. I was just fired for being ill for a few days. I was trained in two departments and contributed 1000% every time I worked. I unfortunately got ill a few days ago. I let them know I had a temp and could not work with a temp over 100. I called the night before and the morning of. I started working again the second my temp went down despite still being incredibly weak. This was only a few days of being sick. Most of my job is manual labor and I still completed ALL of it. I have a compromised immune system yet it didn’t affect the way I contributed every day I worked. I recovered fast too. Me and my coworkers got along great and I was always happy to be there at 6am or 10pm. I connected with the customers and LOVED getting regulars and they alwaysss told me they loved when I helped them or checked them out. I was always glad to help!! I feel like I put so much effort and time into being trained and recruiting friends and family to shopping there that it was completely unfair to be fired for being sick for a few days. It’s not uncommon for me to get sick a few times a year especially with a job requiring me to spend long amounts of time doing work in freezers. Jobs in the past have allowed me a few sick days and always said the best about my effort and work method! The management here was incredibly unfair and very impersonal, and I’ve NEVER BEEN FIRED from a job, especially regarding something I couldn’t prevent such as an illness. I’m completely shocked. I liked working there because I am vegan and was able to help countless guests on their vegan journey by suggesting products, online vegan groups, favorite vegan cookbooks and recipes, etc. I also always shopped there for my vegan foods. Many guests commented on how I made their day so much better after I complimented their food choices, or their cute earrings, or suggested my favorite ice cream to try next time they visit. Unfortunately I can no longer recommend sprouts to anyone and encourage EVERYONE to shop somewhere where their employees are valued and communicating issues to employees is a priority. I was never given any warning signs and had never received ANY negative comment regarding my work method. I was told I was enthusiastic, fun to work with, easy to talk to, excited to help customers, and a fast learner. They were fairly understaffed as well so I was able to work any day ANY time they wanted me to. I was open to being trained in any department. I would NOT recommend working at Sprouts whatsoever. I know two other ex employees who’ve been treated unfairly as well. The environment lacks mutual respect and through stories I’ve heard from ex employees (plus my own personal experiences) the management is completely unfair and to put it bluntly very rude. Would not recommend.”

Helpful Report

Posted 4 years ago

“Sprouts, like many grocery stores, are phasing out good brand products in order to sell their own brand. Every thing I have tried of a Sprouts brand was so bad I ended up throwing it away. From chips, ketchup, milk, lemonade, broth, etc. Unless they stock better brands I won’t shop there anymore.”

Helpful Report

Posted 4 years ago

Sprouts Farmers Market is rated 2.5 based on 297 reviews