Sprouts Farmers Market Reviews

Name: Sprouts Farmers Market
Rating: 2.41

2.4 Rating 269 Reviews

29 %

of reviewers recommend Sprouts Farmers Market

Company Reviews

Questions

Metrics

2.4

Based on 269 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.3 out of 5

Visit Website

Write Your review

Tell us how Sprouts Farmers Market made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sprouts Farmers Market 3 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Deeply disappointed! I ordered two gift cards online on Dec 9, they shipped on Dec 17th, today is 23 and I don't have it to give as a gift to a coworkers. They should invest the money from overpriced items to be more efficient and competent.”

Helpful Report

Posted 4 years ago

“I ordered groceries online. They made substitutions for something that they had in stock. When I went into the store the manager (Holly) gave me attitude and acted like I was in the wrong. She gave me attitude. The young man (cashier) apologized and I thanked him for his good customer service.”

Helpful Report

Posted 4 years ago

“Not shopping at Logan's landing or any other sprouts anymore. I used to shop 2- 3 times a week. After management being rude today,I'll stick with seed to table.”

Helpful Report

Posted 4 years ago

“The Sprouts store #23, located in Tucson, AZ. I shop at this store because I buy a lot of produce, and you used to have the best produce people. I come to find out that this isn't the case anymore. One of the employees in produce explained what happened to one of my favorite people. (Brad) was terminated and was no longer with the company. From a customer viewpoint, what a mistake that was! I will not ever shop sprouts again. If someone asks why, I will tell them that the way they treat employees is criminal.”

Helpful Report

Posted 4 years ago

“Hi Sprouts Team, I would like to start off by saying that my family and I are loyal customers and absolutely love your store. We visit at least twice a week and during this pandemic, it has especially become something we look forward to and enjoy even more. However, as a loyal customer, and coming from a place of love, I wanted to bring your attention to something that happened today between 4:20-4:50pm at the Village location in Orange. My mother and I got in line at the deli, we know our deli people work especially hard, so we waited as we always do patiently. There was only one gentleman waiting for his order so we thought it was a little strange that it was taking so long, but didn't think too much of it. After a while, a young man working at the deli instructed us to sign-in on a piece of paper that was attached to a clipboard. As regular customers, this was the first time we've seen this clipboard and greasy writing utensil. As two people with compromised immune systems, we definitely were hesitant to use the clipboard to ask for our 1/2lb of turkey but we didn't want to cause trouble and signed-in anyways. A while later, a woman came and with a very disrespectful tone asked us several questions about where we put our names. Which, quite frankly was ridiculous. Does it matter that we signed on the wrong line? There was nobody behind us. We tried to explain that we did our best even though nobody explained the new system to us, but she cut us off, and went to get us our turkey. Her tone was very condescending and made my mother and I feel really uncomfortable. We also have concerns about this new system at the deli concerning whether it's safe to use the same greasy clipboard and writing utensil among all customers, which the deli workers also touch and then use. This doesn't seem like the best policy especially in the middle of a pandemic. Additionally, there were no instructions and the few labels were in English. This is Orange County, the majority of people here speak more than one language and we found it not inclusive. Please contact me if you have any questions.”

Helpful Report

Posted 4 years ago

“Against being forced to wear a mask simple as that.”

Helpful Report

Posted 4 years ago

“I used to love Sprouts but they have lost my business. They have been awful during this Covid-19 time. Treating those without masks like trash, no matter the reason. Shame on you, Sprouts.”

Helpful Report

Posted 4 years ago

“Horrible people who work in flower mound store! Horrible manager! Don’t respect people who have medical conditions and can’t breath with mask on! Nazi girl staff chasing you down at the door yelling at you. These people are on a power trip! Will not give my business to a bunch of control freaks!! Karma will get you all for not recognizing people that actually have a medical condition! Bye Bye Sprouts! Communism is real at Sprouts!! No Respect for people who can not wear a mask!!!”

Helpful Report

Posted 4 years ago

“Sprouts use to be my favorite place to shop. Now they have mandated masks and refuse service to those with medical exemptions. I will spend my $$ at other stores that respect people’s medical needs.”

Helpful Report

Posted 4 years ago

“Sprouts employee continually harasses me about my mask, shouting “ma’am, ma’am, ma’am about wearing my mask so I can still breathe through my nose. I have a medical issue and I’m trying my best, but they are very rude when I shop at their Flower Mound store. I’ll be spending my money elsewhere like Kroger’s where they’re kind and customer service oriented - NOT Sprouts.”

Helpful Report

Posted 4 years ago

“Do not go to the sprouts at 4020 south rainbow Las Vegas NV. I went to their deli counter to buy a side dish and a waited for someone to even acknowledge that I was even there ( there were two people behind the counter) I was totally ignored. I then went over to the fresh meat counter and it was even worse. There were two employees behind the counter talking to each other and of course nobody asked if I needed help. I finally said excuse me in loud enough voice that I know they had to of heard me and I got no response. Another employee came from the back to wash her hands and I asked her if the meat counter was open. She looked at the two talking and stated someone will be with you. It was at that time they came over and asked what I wanted. It was at that time I stated I will go to another store instead. This a regular accuracy at this store and I have complained many times to the manager and each time I was assured it would not happen again and it was never taken care of because everyone I would try to get something from their deli or fresh meat U ended up leaving without buying it. I will never go back to that location. The one on Charleston and rainbow go there outstanding store.”

Helpful Report

Posted 5 years ago

“Hi, there: I do like shopping at my Tampa, Fla. Sprouts, but I will never buy strawberries there again. For the second time in a row, I got Georgia strawberries that were dry and brown inside, and white on the top outside--they were picked before they were allowed to ripen. This is a particular affront to residents of Hillsborough County, with the state's strawberry capital only 30 miles east of us. We know what delicious strawberries look and taste like--and this was not it. Also, we would like to support our very fine local farmers, and we resent getting terrible berries from so far away when fresh, juicy red delights are so near to us. Please fix this problem.”

Helpful Report

Posted 5 years ago

“The employees at sprouts and Lees Summit all park closest to the front door and let their customers walk from the end of the parking lot I am an able body person that has no problem walking from anywhere to the front door of sprouts but there are lots of elderly people maneuvering a slick parking lot on a bad weather day because their employees are more valuable to them and their customers have complained multiple times to the manager he says he will take care of it and never does so either he is the one that is guilty himself a parking there or just chooses to value his employees over his customers really bad management”

Helpful Report

Posted 5 years ago

“I had a home delivery from Sprouts in San Marcos. I ordered quite a few items that got changed from what I originally ordered. My lunch meat and sandwich cheese was all cut thick which most people want thin sliced, they never asked so it was Thick sliced meat and cheese. My veggies were not the size I ordered huge and unappealing. The meat I ordered for dinner was cut uneven (steaks) and with lots of fat and grisly very unacceptable for meats. I spent $185.00 for poor quality food!!! Costco has superior meats and I will buy my food at a store that honors their customers. My home is gated and I left my gate code twice....my food was delivered outside my gate.”

Helpful Report

Posted 5 years ago

“Visited store 542 and got very short, rude answered when I asked for help in the bulk department. The man working that department needs to work on his customer service because just because of that I’m not visiting sprouts again.”

Helpful Report

Posted 5 years ago

“I bought a pack of hamburger which turned out to be rancid, smelled a little bad before I cooked it but just thought it might been sitting a little to long, I ended up getting sick, never buy any meat from sprouts never shopping here again.”

Helpful Report

Posted 5 years ago

“Got tar on my car from re-tarred parking lot at Sprouts in Aurora, co. Management did not care, said it was not their fault. I was a customer of the store and I parked in their parking lot when this occurred. I wrote three letters to the CEO and none got answered. They did not care about my plight nor wished to satisfy a customer who had only a $60 issue and they would rather get bad press for a long time over their non caring attitude. So sad, too bad.”

Helpful Report

Posted 6 years ago

Sprouts Farmers Market is rated 2.4 based on 269 reviews