Sprouts Farmers Market Reviews

Name: Sprouts Farmers Market
Rating: 2.55

2.6 Rating 335 Reviews

33 %

of reviewers recommend Sprouts Farmers Market

Company Reviews

Questions

Metrics

2.6

Based on 335 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Write Your review

Tell us how Sprouts Farmers Market made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sprouts Farmers Market 3 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I couldn’t believe the rudeness I experienced in the Allen, Texas store this week. I have shopped there for the past year and like their selections but cannot tolerate rudeness and employees with an elitist attitude. Disappointing.........”

Helpful Report

Posted 5 years ago

“We used to shop at Sprouts several times a week. Little by little, we watched as the prices went up and the quality went down. Even the regular employees that we used to see - half the reason for shopping there! - started to leave, one by one. Now, the employees are cold, too busy to help, or just plain rude. After stopping in today (3/11/21) to but something quick for dinner, we had the unfortunate task of ordering from the meat counter: the unpleasant, uncaring, and genuinely unhappy lady behind the counter not only failed to listen to our simple request, but she was unfairly rude, unjustly curt, and unwilling to fulfill our order. My wife and I will NOT be shopping at the Surprise, AZ location again. This is quite sad, being that we have been shopping there since their opening.”

Helpful Report

Posted 5 years ago

“The people working there were very rude . To the point I had to walk out. It was not a pleasant experience . I will not now or later ever go back to a sprouts. It was the one on the I-10 in El Paso Texas.”

Helpful Report

Posted 5 years ago

“As a former employee of 11 years, if you are considering working for Sprouts, do not apply for store#23 in Tucson, AZ. Management is dishonest and without integrity. The store manager and the produce manager are garbage human beings. Remember, at Sprouts, that the Human Resource department does not work for the employees. They work for the company. If you bring any complaints to there attention, be ready to have the tables turned and start looking for a new job. Do not work for a company that terminates an 11 year employee with a voice mail, and no explanation.”

Helpful Report

Posted 5 years ago

“We bought 3 gift certificates $100 each on December 9, 2020. I got charged right away. It's January 1st today - still no gift certificates! I called them twice! They finally emailed to my husband that supposely they mailed the certificates on the 23rd of December. It takes 2 days from Arizona to California to get them. My children still haven't got anything! I am going to dispute my money transaction with my bank on Monday. I want my money back!!!”

Helpful Report

Posted 5 years ago

“The staff is rude and inconsiderate and the main reason for that is because the business is run by bunch of stupid supervisors and managers (, btw with no management skills) that let them get away with their rudeness. I don't see how they can survive the competition with whole foods with their poor quality produce, horrible customer service, and unconscionable store policies designed just to benefit them.”

Helpful Report

Posted 5 years ago

“I ordered (3) $100 Gift Cards on DEC 9 for Christmas gifts They told me the Gift Cards would arrive in 7-10 days Today is DEC 30 I still don't have the cards BAH HUMBUG!!! Maybe they will arrive for New Years or Valentines gifts I GIVE UP”

Helpful Report

Posted 5 years ago

“Deeply disappointed! I ordered two gift cards online on Dec 9, they shipped on Dec 17th, today is 23 and I don't have it to give as a gift to a coworkers. They should invest the money from overpriced items to be more efficient and competent.”

Helpful Report

Posted 5 years ago

“I ordered groceries online. They made substitutions for something that they had in stock. When I went into the store the manager (Holly) gave me attitude and acted like I was in the wrong. She gave me attitude. The young man (cashier) apologized and I thanked him for his good customer service.”

Helpful Report

Posted 5 years ago

“Not shopping at Logan's landing or any other sprouts anymore. I used to shop 2- 3 times a week. After management being rude today,I'll stick with seed to table.”

Helpful Report

Posted 5 years ago

“The Sprouts store #23, located in Tucson, AZ. I shop at this store because I buy a lot of produce, and you used to have the best produce people. I come to find out that this isn't the case anymore. One of the employees in produce explained what happened to one of my favorite people. (Brad) was terminated and was no longer with the company. From a customer viewpoint, what a mistake that was! I will not ever shop sprouts again. If someone asks why, I will tell them that the way they treat employees is criminal.”

Helpful Report

Posted 5 years ago

“Hi Sprouts Team, I would like to start off by saying that my family and I are loyal customers and absolutely love your store. We visit at least twice a week and during this pandemic, it has especially become something we look forward to and enjoy even more. However, as a loyal customer, and coming from a place of love, I wanted to bring your attention to something that happened today between 4:20-4:50pm at the Village location in Orange. My mother and I got in line at the deli, we know our deli people work especially hard, so we waited as we always do patiently. There was only one gentleman waiting for his order so we thought it was a little strange that it was taking so long, but didn't think too much of it. After a while, a young man working at the deli instructed us to sign-in on a piece of paper that was attached to a clipboard. As regular customers, this was the first time we've seen this clipboard and greasy writing utensil. As two people with compromised immune systems, we definitely were hesitant to use the clipboard to ask for our 1/2lb of turkey but we didn't want to cause trouble and signed-in anyways. A while later, a woman came and with a very disrespectful tone asked us several questions about where we put our names. Which, quite frankly was ridiculous. Does it matter that we signed on the wrong line? There was nobody behind us. We tried to explain that we did our best even though nobody explained the new system to us, but she cut us off, and went to get us our turkey. Her tone was very condescending and made my mother and I feel really uncomfortable. We also have concerns about this new system at the deli concerning whether it's safe to use the same greasy clipboard and writing utensil among all customers, which the deli workers also touch and then use. This doesn't seem like the best policy especially in the middle of a pandemic. Additionally, there were no instructions and the few labels were in English. This is Orange County, the majority of people here speak more than one language and we found it not inclusive. Please contact me if you have any questions.”

Helpful Report

Posted 5 years ago

“Against being forced to wear a mask simple as that.”

Helpful Report

Posted 5 years ago

“I used to love Sprouts but they have lost my business. They have been awful during this Covid-19 time. Treating those without masks like trash, no matter the reason. Shame on you, Sprouts.”

Helpful Report

Posted 5 years ago

“Horrible people who work in flower mound store! Horrible manager! Don’t respect people who have medical conditions and can’t breath with mask on! Nazi girl staff chasing you down at the door yelling at you. These people are on a power trip! Will not give my business to a bunch of control freaks!! Karma will get you all for not recognizing people that actually have a medical condition! Bye Bye Sprouts! Communism is real at Sprouts!! No Respect for people who can not wear a mask!!!”

Helpful Report

Posted 6 years ago

“Sprouts use to be my favorite place to shop. Now they have mandated masks and refuse service to those with medical exemptions. I will spend my $$ at other stores that respect people’s medical needs.”

Helpful Report

Posted 6 years ago

“Sprouts employee continually harasses me about my mask, shouting “ma’am, ma’am, ma’am about wearing my mask so I can still breathe through my nose. I have a medical issue and I’m trying my best, but they are very rude when I shop at their Flower Mound store. I’ll be spending my money elsewhere like Kroger’s where they’re kind and customer service oriented - NOT Sprouts.”

Helpful Report

Posted 6 years ago

“Do not go to the sprouts at 4020 south rainbow Las Vegas NV. I went to their deli counter to buy a side dish and a waited for someone to even acknowledge that I was even there ( there were two people behind the counter) I was totally ignored. I then went over to the fresh meat counter and it was even worse. There were two employees behind the counter talking to each other and of course nobody asked if I needed help. I finally said excuse me in loud enough voice that I know they had to of heard me and I got no response. Another employee came from the back to wash her hands and I asked her if the meat counter was open. She looked at the two talking and stated someone will be with you. It was at that time they came over and asked what I wanted. It was at that time I stated I will go to another store instead. This a regular accuracy at this store and I have complained many times to the manager and each time I was assured it would not happen again and it was never taken care of because everyone I would try to get something from their deli or fresh meat U ended up leaving without buying it. I will never go back to that location. The one on Charleston and rainbow go there outstanding store.”

Helpful Report

Posted 6 years ago

“Hi, there: I do like shopping at my Tampa, Fla. Sprouts, but I will never buy strawberries there again. For the second time in a row, I got Georgia strawberries that were dry and brown inside, and white on the top outside--they were picked before they were allowed to ripen. This is a particular affront to residents of Hillsborough County, with the state's strawberry capital only 30 miles east of us. We know what delicious strawberries look and taste like--and this was not it. Also, we would like to support our very fine local farmers, and we resent getting terrible berries from so far away when fresh, juicy red delights are so near to us. Please fix this problem.”

Helpful Report

Posted 6 years ago

“The employees at sprouts and Lees Summit all park closest to the front door and let their customers walk from the end of the parking lot I am an able body person that has no problem walking from anywhere to the front door of sprouts but there are lots of elderly people maneuvering a slick parking lot on a bad weather day because their employees are more valuable to them and their customers have complained multiple times to the manager he says he will take care of it and never does so either he is the one that is guilty himself a parking there or just chooses to value his employees over his customers really bad management”

Helpful Report

Posted 6 years ago

Sprouts Farmers Market is rated 2.6 based on 335 reviews