Stacee's Reviews

Name: Stacee's
Rating: 1.18

1.2 Rating 654 Reviews

4 %

of reviewers recommend Stacee's

Company Reviews

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Metrics

1.2

Based on 654 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Stacee's 1 star review on 1st February 2026

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I honestly didn’t expect to find such a dependable team their support made a tough situation so much easier to handle.”

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Posted 5 months ago

“I honestly didn’t expect to find such a dependable team their support made a tough situation so much easier to handle.”

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Posted 5 months ago

“They are not only highly skilled professionals but also genuinely trustworthy...”

Stacee's 1 star review on 7th October 2025

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Posted 5 months ago

“Their team responded almost instantly, offered clear guidance, and took the time to truly understand what I was going through. They were patient, attentive, and genuinely committed to finding a solution that worked for me.”

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Posted 5 months ago

“They claim that it’s easy returns within 14 days. We got our dress and not only did it cost 187.00 the dress doesn’t fit my daughter, and quality was horrible. Literally the material was falling apart the sequence was falling off. They are impossible to work with. We don’t get our money back. I will never buy from them again nor will i suggest any of my friends to buy from them.”

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Posted 5 months ago

“The support team took the time to truly understand the complexities of my issue, listening closely to every detail I shared. Their patience and commitment to fully grasping my needs before proposing any solutions were evident throughout the process. It was clear they weren’t just looking for a quick fix, but for a thoughtful and lasting resolution.”

Stacee's 1 star review on 6th October 2025

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Posted 5 months ago

“Do not buy from Stacees! I ordered a standard size which, by their return policy, can be returned within 2 weeks. I emailed them the day we received it that it didn’t fit properly. After sending pics, measurements, etc. they admitted that the dress was improperly made, but they are demanding that I pay to ship it back (approximately $40, according to them). Worst customer service ever.”

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Posted 5 months ago

“Awful !!! Do not order a dress from Here !!!! They sent a completely different coloured Dress and are refusing to give me a refund even though under the Consumer Rights Act 2015.they have to Avoid avoid avoid!!!!!!!!”

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Posted 5 months ago

“Fast results from a trustworthy company..”

Stacee's 1 star review on 4th October 2025

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Posted 5 months ago

“I did not even order a custom dress just selected a standard size. When the dress hit the quality review phase I tried to contact Stacee’s but you can only communicate via chat which is annoying. I explained I am in the US and paid expedited shipping and can they mail today since dress in finished and get it approved today through quality review and she said yes it will ship out today. A week later still no dress and now a lie they attempted delivery yesterday. Our front gate security camera shows no footage of a delivery truck at the gate at the date/time they told me delivery was attempted. You cannot contact their shipping company either and can only talk to AI chat. I also checked my phone log on that day and no calls from the front gate directly attempting access to my home. They have now said they will attempt a second delivery even though there was never a first attempt. This will be after my daughter’s dance so completely useless. I cannot comment on quality of the dress because still have not received it. I have now read from others customers return process is a complete nightmare and they charge your for return and try to pay you some small fee to just keep the dress so this should be continued frustration dealing with Stacee’s. You cannot contact them directly only talk in chats. Will never order from this company again.”

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Posted 5 months ago

“Their team is knowledgeable, responsive, and focused on achieving the best outcomes for their clients”

Stacee's 1 star review on 2nd October 2025

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Posted 5 months ago

“They’re not only highly skilled professionals but also genuinely trustworthy.”

Stacee's 1 star review on 1st October 2025

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Posted 5 months ago

“This place is a total scam! They say on their website you will get your dress in 48 hours two weeks later I got the dresses. I did not think the quality was all that great. Went to send back one of the dresses and they gave me the runaround for a week and a half. These dresses per their website were fully refundable. They told me I was better off just taking a $20 credit and trying to resell the dress myself because they were gonna charge me restocking fees and that I would have to pay the shipping to send it back. This is not what the website says their customer service is awful. I will never ever buy another dress from here again what a scam!”

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Posted 5 months ago

“Thanks for your dedication and professionalism throughout the process..”

Stacee's 1 star review on 30th September 2025

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Posted 5 months ago

“Terrible customer service. Tried to initiate return the day I received the dress and they made it impossible, offering me $15 to keep the dress. The fabric is thin and poor quality for the price point. The dress "standard size" left a huge gap at the zipper. Customer service is terrible. 0/10 do not recommend at all unless you like to give away your money.”

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Posted 6 months ago

“Their team got back to me quickly, listened to every detail, and patiently worked through my issue. They turned my stress into relief.”

Stacee's 1 star review on 28th September 2025

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Posted 6 months ago

“Their team got back to me quickly, listened to every detail, and patiently worked through my issue. They turned my stress into relief.”

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Posted 6 months ago

“Their team got back to me quickly, listened to every detail, and patiently worked through my issue. They turned my stress into relief.”

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Posted 6 months ago

“I wish I could give this site zero stars. The dress I ordered looked nothing like the photos and was extremely cheap quality—thin fabric, poor stitching, and definitely not worth the price. When I tried to return it, I quickly realized their “return policy” is basically a scam. They do not honor it and completely ignore customer concerns. I’ve sent multiple emails with no response and have been left with a useless dress I can’t wear. This company does not respect their customers or stand behind their products. Save yourself the frustration and shop elsewhere.”

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Posted 6 months ago

“WORST COMPANY EVER I wish I would have read these reviews before my daughter ordered a dress. The dress was terrible and then customer service was so useless and would not give me a return label for a refund. So now I am $150 in the hole.”

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Posted 6 months ago

Stacee's is rated 1.2 based on 654 reviews