“I received my order in 3 different shipments. I had to send 3 different emails and I got the wrong item. I ordered the adjustment to sit on a desk and received a different product. It was ok and worked out.”
“My ability to rate my experience is inclusive of the delivery of the product I ordered in a timely manner. It is also inclusive of the communication (if necessary) of notification of any delays I orderd the product but found it unusual that I have not received a confirmation email or a perspective delivery date. This would seem to be basic information that should have been included after I completed the transaction. Therefore I rate the experience poor/good at this juncture. However once the product is delivered????? Which I have no reference”
Hi Janice,
I'm sorry to hear that you did not receive a confirmation email after your order was placed! I'd be happy to provide that. Please reach out to us at customerservice@standsteady.com so we can better assist!
Best,
Katie from Stand Steady Customer Service
“Have only had for a few days but love it so far! Much easier on my back than sitting in a regular chair. Feels very high quality, and I love the look and color. Very happy with my purchase.”
“I did my research and came across exactly what I was looking for and at a reasonable price. Ordering was very easy and looking forward to receiving my purchase. It should be delivered today.”
“I love my stand up desk converter! During this pandemic work from home period, sitting, even more than I was when I went into the office, was getting to be more awful each day. This converter is a life changer.
I also pleased with the product. It was easy to assemble and use. It was worth it!”
“Placing the order and taking the money, that's the easy part. Delivering on the back end is where the friction starts. If you can't get in stock merchandise, out the door 2 days later, then you just added extra time to the shipment needlessly. We are not starting off on favorable terms.”
“I purchased the desk cuz it made it sound easy to raise up n down. And due to the virus I am working from home n medically unable to sit all shift due to 3 herniations n several back surgeries I require a desk that raises n sits it's too heavy to raise up all the way to sit down and it's a strain to raise it up To my height so I'm doing stuff I cant do to lift it up and I have to find someone to come over and help me put it down to sit so find myself forced to sit or stand when I dont have help. It needs to be clear in the add that it is not n easy raise up or drop down do the many who require it like me do not purchase your desk”
“Great product, easy to order and shipping times are reasonable. It would be nice to be able to read reviews of the desk as well as images of how the desk moves up and down. That is the one thing I had questions about while ordering. Overall, very happy with my experience!”
