Hi, Erin!
Thank you for your unwavering support and appreciation!
We are thrilled to hear that you are delighted with our products.
Your satisfaction fuels our passion to deliver exceptional quality and service.
Rest assured that we will work with our partner courier to serve our customers better and avoid shipping delays.
Have a great day! :)
Hello, Sandra!
We think that this review is regarding the Statik360 cable you ordered and not with the 45W GaN BlitzCharge.
The Statik360 cable is focused on charging and practicality, unfortunately, it was not possible to include data transfer in this cable, so it is a charging cable.
The one that is capable of data transfer, Apple Car Play, and Android Auto is the Statik360 PRO version.
You check it here: https://statikco.com/products/statik-360-pro
Hello, Laura!
Thank you for your support and satisfaction with our products!
We are delighted that you liked our offerings, and your positive feedback motivates us to continue delivering top-notch quality and service.
Your appreciation means the world to us!
“My item ( cable ) arrived with a contact missing I had waited 6weeks for it . It then took a further 3 weeks for the replacement, but even after all this inconvenience the product is great”
Hello, Kathleen!
We apologize for the delayed in reshipment of your replacement.
Thank you for your unwavering support and appreciation!
We are thrilled to hear that you are delighted with our products.
Your satisfaction fuels our passion to deliver exceptional quality and service.
We look forward to continuing to exceed your expectations!
Hi, Paul!
We take your feedback seriously and we're always improving our products and our service.
Rest assured that we will continue to serve our customers better.
Regarding the longer GloBright cable you need, we already have the 6ft (1.8m) length. You can check it here: https://statikco.com/products/globright-360-cable?variant=42795863998657
“There were 3 options of inserts for various tech items but there was not one to fit my LG phone. That was the reason why we purchased the charger to avoid carrying two chargers.”
Hi, Les!
The cable comes with 3 different tips in the box, including USB Type C (for Android devices), Micro USB micro B (for Android devices), and Lightning (for Apple devices), so you can charge your LG phone using the micro USB or the USB Type C tip.
If you are having difficulty in using the product, don't worry, one of our agents will reach out to you to help.
Kindly check your inbox, please.
“I ordered 2 units, one with a wall outlet and one without. Instead of that, Irecieved 3 units without any wall outlet. I tried contacting you but it was impossible because every no. I called said no such no. Even though I recieved an extra cheap one, I had to give one of my wall outlets.”
Hello, Harvey!
We checked our system and both of your orders don't have a wall outlet or adapter. Those are only cables.
We'll send you the description of your order. Please check your email.
“This works well as long as you dan't have an Otter Box case. I do have and when in the car on the dash holder the charge cable doesn't make a good connection.”
Hello, Richard!
Thank you for your feedback.
If your phone has a case, try removing it before plugging in the magnetic tips and cord.
The tips should be seated properly on the device. Sometimes, the magnetic tips can’t go through with the phone case on.
Hope it helps!
Hello, Brian!
We apologize for the delayed shipment.
However, this delay is beyond our control and is solely attributed to the courier service responsible for the shipment. Unfortunately, once the package leaves our facilities, we rely on the courier to ensure timely and efficient delivery.
Rest assured that we will work with our partner courier to serve our customers better and avoid shipping delays.
Have a great day! :)
Hello, Tim!
We checked our system and it shows here that you only ordered 1 Statik360 PRO cable.
We've sent you the description of your order.
Kindly check your email.
“This is my second order with you and based on being very impressed with what I received first time around. Sadly, the slow speed of delivery, for both orders, and complete lack of any order delivery updates, lets you down.
Get your comms and delivery sorted and you’ve got the perfect package. From my point of view, the former should be the easiest bit to get right, given that you’ve got exceptional products that I’m sure are in high demand.
Customer service is everything for the best customer experience. Miss this bit out or neglect to recognise and enhance this and former customers will remain former.
My summary:
“Expect great products and lots of marketing push, that’s sadly not supported with great customer service, slow delivery lead times and zero communication. Could be outstanding!””
Hi, Stefan!
We take your feedback seriously and we're always improving our products and our service.
Rest assured that we will continue to serve our customers better.
Have a great day! :)
Hi, Trevor!
Thank you for taking the time to share your feedback.
We're sorry to hear that you had a less than satisfactory experience.
If you could provide us with more details about your review, we'd greatly appreciate it, as it will help us improve and address any issues.
We value your input and hope to serve you better in the future.
Hello, Michael!
Thank you for your support and satisfaction with our products!
We are delighted that you liked our offerings, and your positive feedback motivates us to continue delivering top-notch quality and service.
Your appreciation means the world to us!
“I like the statik 360 cable for the design but the charging time is very slow..about 5hrs.
They recommended I use the statik 360 pro. Charging time much better..about 2hrs or less.
I would like to know why the charging time is so bad with the statik 360 cable. I bought a bunch of them for Christmas and they all have very long charging times.”
Hi, David!
The Statik 360 standard is not a fast-charging cable. It has a 10W output.
Statik 360 PRO is a 100W fast charging cable, capable of transferring data, and is much more robust.