“Worst online experience I have ever had. Over 35 days and still HAVE NOT RECEIVED MY ORDER! While I get numerous sales pitch emails daily, my original order is STILL NOT HERE AFTER 35 DAYS! I will not do business with this company ever again, and in fact requested a chargeback via my credit company for non delivery of paid for product.”
“I ordered cables in December and just recently received them. For the delay, their customer service offered a gift for the long shipping time. I didn’t received anything unfortunately. The cables themselves are flimsy at the connection. It’s very easy to disconnect which isn’t convenient.”
“Still have not received my order. You told me I had to make an international call and my phone plan doesn't allow that and I've given you my full address 3 times now and asked you to make that call. If you can't make that call then refund the money to the card.
Eric Bowman and Ellen Brewster”
“Your device is obviously different from others.
It hon's too a couple of inserts for me to realize "(what others to see for themselves)" it works like it suppose to work.
The magnetic appeal is real smooth, real cool.”
“I placed an order and after 60 days I had not received it. The tracking information was not accurate and the order was obviously lost. After many attempts to contact STATIK I finally got someone to respond and replace my order. I received the replacement in a reasonable amount of time and am totally happy with the product. I will purchase more STATIK products but will buy them locally and not have them shipped.”
“I absolutely love your product I have in the past year bought at least five of these already in different sizes. They really work and they're worth the price. I'm trying to dec”
“Caricabatterie efficiente,leggero,con 3 attacchi diversi per ogni dispositivo.Per ora sta funzionando benissimo.Ci vogliono un po' di giorni prima che arrivi con spedizione standard.Il servizio clienti ottimo davvero,ho avuto un problema col corriere e lo hanno risolto,rispondendo via mail(ci vuole qualche giorno per la risposta,ma alla fine sono efficienti).”
“The customer service they provide is great! But I’ve had several issues with the product, I like the swiveling port but it often doesn’t charged. I have to play with it to get it to work then it will just stop. That can be very frustrating for the money I spent on these products .”
“Ordered several charging cords , they do not perform as sdvertised ( have to remove and re-install magnetic ends to get charge to work). Submitted customer service request- took 2 mos to respond, asked for add’l info which I provided (2x). That was 2 mos ago and no response afterwards. Not a satisfied customer.”
“I'm tired of writing to you...I still haven't received anything. I don't know where the parcel is!!! I don't receive any information. Deal with the Chinese carrier, he doesn't provide any information. This is the first time in 20 years that I've encountered such a problem.”
“The Static cables are fantastic. My family has replaced all of our other charging cables for our devices and would strongly recommend this product to everyone who wants to buy their last charging cables. The support is also first rate and they sincerely strive for customer satisfaction.”
“Works fine, but the magnet isn't strong enough. I was excited about the 90 degree angle feature so I could set the phone in the cup holder and finally not break the end of the cable, but the magnet doesn't hold to the tip so the connection breaks. I have to leave the phone on the passenger seat to keep it charging, and it sets off the seat sensor making the car think there's a person in the seat, so I have to keep the seatbelt locked to prevent the seat alarm from going off. Not as useful as I'd hoped.”
“The product is ok - but the frustration with getting the item delivered and constant chasing the support staff was unbearable. I ordered the charging cable on December 11 as a Christmas gift and unfortunately did not receive it until February 18 after constantly chasing the support team for answers. I obviously was not able to give the Christmas gift on time. Things that your team should have done better: 1) The company should have better documentation that the product was coming from China & approximate delivery time. 2) Despite not providing that information up front, at a minimum the company should have responded to the many email correspondence that I sent in a timely manner instead of the numerous times that I had to email your team for an update on the severely delayed delivery of the missing product.
The poor customer service and extremely overdue delivery was extremely frustrating and I will never purchase another product from your company. The Statik Charging chord dies seem like a good product, but I have since seen other similar products like it that I would purchase instead to avoid the long delivery time to receive the product.”
