“El pedido que tengo que valorar nunca llegó. Esto lo estoy reclamando en varios emails que os he mandado y sigo sin tener ni los productos ni mi dinero el cual pido que se me reembolse..
No puedo dar una buena valoración porque la empresa no se ha hecho responsable de lo sucedido.”
“I ordered a snap and charge buy one get one free and they have both overheated. I have been trying to send messages to you guys, but I don’t get any replies back of what I’m supposed to do with these useless chargers. Do I get a refund since you’re not in the United States it’s hard to figure out what’s going on. I really don’t want more of your product. I’d rather just have my money back.”
“I have been treated bad, kept in dark most of the time and lied to the rest. Order ST98492 was placed 7 weeks ago. still no products or reason why. been told twice that items were in stock and tracking on way.. I am not a happy customer. I have been insulted 2 times to check SPAM folder. I cannot tell my friends to try STATIK with a honest face.. I realize after many e-mails from Michael telling me how important I am to your company that Customer Support does not exist. I do not expect an answer to this!”
“Very poor after sales service. Product I bought and expected delivery in 15 days was not available. You took the money and it's taken 6 weeks to get a refund. Very poor indeed.”
“hexacharge order # ECA58F2333 placed 15jul.. quanitity of 3 for a 38.88 usd charge on my credit card have not gotten product nor a response from you. Have written three times. I guess you like to rip people off and not deliver a product nor refund a customer. You have no phone number for customer service support?”
“I have had a terrible experience with the customer service. An issue with a return I am trying to finish still remains unresolved despite weeks of back-and-forth emails. The lack of replies and attention to my concerns is extremely frustrating. I expected better support and communication, but unfortunately, this has not been the case. Highly disappointed.”
“I ordered two power banks from them, I am in Canada and I thought the shipping was going to be pretty straightforward but IT WASN’T. If you’re in Canada DO NOT order a power bank from them, you will never get it and if you forget that you ordered it they will never get back to you to let you know.
First time I ordered I added my correct address, I got the tracking number from DHL and after a week I receive an email saying that it had been delivered, well it wasn’t delivered to my house it was sent back to them and they didn’t take the time to let me know that. I waited for a week to hear from Canada Post telling me that they finally got my package (because I thought it was going to be delivered to Cañada Post at some point). After calling DHL they clarified that the package was sent back to them and that’s when I got annoyed. I sent an email explaining the issue (with screenshots and everything) to the customer service team and they first answer was: Congrats, your item has been delivered, AND IT WASN’T, it had been delivered back to them. So I got annoyed again. I sent them another email when they finally admitted that the package was sent back to them and they tried to ship it again. I hoped that this time will work, but it didn’t. It happened again, the package didn’t clear customs and it was sent back to them. Again they didn’t contact me at all, I sent them an email (actually two emails) until they finally issued my refund.
It might be a good company, and have good products but I WILL NEVER KNOW………”
“Ordered an item sent to wrong address then they said they will resend to new address said they sent and said it was delivered but I did not receive would not buy from this company ever again”
“MUITO MAU ESTOU A ESPERA DA MINHA ENCOMENDA A DOIS MESES
Número do Pedido: #727BF2D59D
Pedido Realizado: 07/22/2024 9:05pm
Endereço para Envio:
Praceta Jose Teixera Lopes 563 r/c dto
Arcozelo, PT-13 4410-399
PT”
“I was watching the site for months waiting on the right special. I ordered 2 for the price of one. Only one arrived reported my complaint by email twice and no one replied. Zero customer care but loads of advertising emails weekly. The magnet at times is to hard to pull out to put in different devises that is why I wanted 2 charging cables as the special advertised. Charging cord looks like it does as per advert and does charge but I recommend to get more then one depending on how many devises you have due to the hassle. Would I buy this product again, the answer is NO. Feeling disappointed 1 star”
“The Worst Customer Service In the USA..What a Discrace..Bought 4 Expensive Cables and all Went Bad and Were Underwarranty.. You Made Me Prove With Pictures and Videos and Acknowledged They Were Bad..I Have Contacted Customer Service for 3 Months.. Still No Replacement Sent.. Finally Aug 5, 2024 Order # 101913 is 2 Statik 360 Pro/100w to Replace the 4 Bad Cables.. Still 8/29/2024 and This Order Has Not Been Delivered.. If Not Recieved in Next 2 Weeks, will put in Complaint With The BBB.. WORST CUSTOMER SERVICE COMPANY IN THE USA IS STATIK.. Thanks For Your Bad Horrible Service ALWAYS.. Thanks For NO PHONE NUMBER Ever Too Call to Resolve Customer Service Problems !!”
“This company does NOT respond to customer complaints. I ordered several items & have not received my items nor an explanation . DO NOT ORDER FROM THESE CROOKS!!!!”
