STCW.Online Reviews

Name: STCW.Online
Address: Brielselaan 85, Rotterdam, South Holland
Rating: 4.80

4.8 Rating 6,602 Reviews

97 %

of reviewers recommend STCW.Online

Company Reviews

Product Reviews

Metrics

4.8

Based on 6,602 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The course is very good and easy. What I don't like is the certificate; it should include more personal information as the passport number”

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Posted 2 years ago

Thank you for your comment Diego, appreciated. Adding a passport number or ID is not allowed by the authorities. Reason for this is simple. When the passport renews it might have a different number. Therefor the certificate would become invalid. Safe sailing and kind regards, John & STCW.online team

Posted 2 years ago

“I completed the course and downloaded the certificate, but my employer can't verify it and now it seems like I have committed fraud. Can you please fix that as some of us do this on a deadline.”

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Posted 2 years ago

“Thought the course was very short for what it was and for the price . Could of had more information”

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Posted 2 years ago

“everything was good. The only thing was I had to write to get my certificate on Security Awareness and it didn't arrive to my email within 24 hrs how the webpage said.”

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Posted 2 years ago

“To expensive for the content”

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Posted 2 years ago

“Found it hard to go back through the course noted after a failed test. Also the chemical burns question gave me incorrect for all 4 options.”

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Posted 2 years ago

Good day Jochem, thank you for your review and sorry to hear the First Aid course didn't match up to your expectations. Although the course has been audited and approved by several authorities, our development department will look if navigation can be improved. Best regards and safe sailing! John and STCW.online team

Posted 2 years ago

“I took the safety officer on board course. One of the questions was what percentage of accidents are caused by human error. In the course it said between 60 - 80% but that answer wasnt available and when i selected the nearest answer to it i got wrong answer. Please provide correct info fo the questions being asked.”

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Posted 2 years ago

Thank you for your review, we really appreciate it. We will pass on your remark to our development department and correct it if required. Kind regards, John & STCW.online team

Posted 2 years ago

“I paid two time for one training I didn't realize, I lose 99 dollars but I got what I wanted it”

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Posted 2 years ago

“I think the material, the videos are so outdated - it is painful to watch them just refilm them please”

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Posted 2 years ago

Good day Sonora, We are sorry you feel that way. Some video's might seem to be outdated, capturing the essence has remained the same; Teaching and explaining human behavior during emergency situations. Thank you for taking several courses with us and we hope to see you back. Safe sailing and Happy Holidays! The STCW.online team

Posted 2 years ago

“In terms of purchasing and studying the course it is very straightforward and well organised. However, the phrasing and content of assessment questions seemed to be all over the place. Information that wasn't included in the chapters was then questioned and missing punctuation and vague phrasing made the exam section ultimately confusing.”

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Posted 2 years ago

Thank you for your review, we really appreciate it! And sorry if the course did not meet your expectations. Things are always open for improvement and we would be very thankful if you could send us some specific errors you are referring to. Kind regards, John & the STCW team

Posted 2 years ago

“A lot of login issues but thanks ro Emil for help patience and”

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Posted 2 years ago

Thank you for your review, appreciated and good to know you managed, kind regards, John, STCW online

Posted 2 years ago

“so so. Didn't feel like I learned anything by being able to click through, sit exam and pass without reading anything”

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Posted 3 years ago

Thank you for your review Anonymous, we greatly appreciate it! It is good to hear your knowledge was adequate to cope with the course content. Some however are less lucky and have to make an effort gaining new competencies. The STCW.online team

Posted 3 years ago

“Some answers were unclear and another did not allow me to check off resulting in a wrong answer.”

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Posted 3 years ago

“Finished my course and havent received my certificate still waitng for the email”

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Posted 3 years ago

“wrong class labels on some slides”

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Posted 3 years ago

“The plus is that the course is convenient to buy and can be completed quickly. The quality of information is useful but ofcourse very dated. The part I don’t like is charging 25 euros extra for a hard copy of the certificate stamped and signed. This should be included in the price as it’s not cheap for what it is.”

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Posted 3 years ago

Thank you for your review and sorry to hear you had a bad experience. Our course content is updated regularly, approved by several Flag state authorities and audited with intervals by them. You also may find our pricing to be quit competitive . Our certificates are mailed as PDF and may be printed by the participant at any time. Hard copies on request are send worldwide with Track & Trace at cost. We hope this addresses you findings and look forward to see you back! The STCW.online team

Posted 3 years ago

“oo”

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Posted 3 years ago

“It need a fresh look. Looks like it haven’t been updated in a while.”

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Posted 3 years ago

Good day, thank you for your comment and for using STCW.online! Our courses are, within the boundaries of the approving authorities, regularly updated. May we ask you to help us and advise us to improve our look? We really would appreciate your effort! Please mail your suggestions to assistant@stcw.online Kind regards and have a great day! the STCW.online team

Posted 3 years ago

“I did the course last week Thursday and now on Wednesday I still haven’t received any proof of passing although I did send my ID for verification. Therefore only average performance.”

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Posted 3 years ago

Good day, I am sorry to hear, after checking it appears that you signed up for the course on 15/3 and completed it on 16/3. Your certificate was released the same day. We expect our mail with the downlloadlink might have been blocked or ended up in your spam box. We have resend you a copy for your convenience. Thank you for using STCW.online

Posted 3 years ago

“Questions with plural response is confused”

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Posted 3 years ago

STCW.Online is rated 4.8 based on 6,602 reviews