STCW.Online Reviews

Name: STCW.Online
Address: Brielselaan 85, Rotterdam, South Holland
Rating: 4.77

4.8 Rating 2,636 Reviews

96 %

of reviewers recommend STCW.Online

Company Reviews

Metrics

4.8

Based on 2,636 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seems a very basic training, acceptable”

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Posted 1 year ago

“hi, thanks for the online course! i liked that there were many video-parts in it to keep my mind awake ;) the first one though was pretty brutal, wouldn't put that online without a content warning and maybe not at all in a online course, because then it is part of the course and people could be worried to miss something important in case they decide not to watch it. besides i was wondering if there have been audio-sequences with pictures. if yes, my browser (chrome) wasn't able to play the sound.”

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Posted 1 year ago

“The course is good ,understandable and well Presented.”

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Posted 1 year ago

“I couldn’t complete one of the courses due an internet issue and I got a diploma without answering all the assessment questions.”

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Posted 1 year ago

Good day, thank you for your comment. Our IT staff checked your records and the LMS system shows a full completion for both courses, including test questions. We presume that the internet problem you mentioned has caused an error. We thank you for using STCW.online and wish you safe sailing! Kind regards, the STCW.online team.

Posted 1 year ago

“The lay out was easy and good to read but why is the crisis management £79 and the crowd management £55? Ridiculous price for the crisis management seeing as it’s online; especially considering a chunk of it was the same as the crowd management. Lots of it needs to be proof read.”

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Posted 1 year ago

Good morning Caira, Thank you for your review, we greatly appreciate it! Sorry to hear that you expected more of our Crowd Management and Crisis Management and Human Behavior courses. We developed these courses in close cooperation with shipping companies and Class organizations. Our course content follows the framework of the IMO model courses and meets the requirements of the approving Shipping Inspectorates, which is our priority. We will however, definitely take your feedback into consideration. Thank you for using STCW.online. Kind regards, The STCW.online team

Posted 1 year ago

“I give this course 2 stars. The questions were not about the course. Asking about which code is responsible for making us learn fire fighting has nothing to do with Crisis Management and Human Behaviour, it is irrelevant and was not in the presentation. I don't know why this course exists because I covered most of the information in my Crowd Management course. It is redundant to me. I only did it because it was a requirement.”

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Posted 1 year ago

“Required awareness level course. Short, simple. No support for Firefox browser and could not open this on my laptop. I had to use my wife’s desktop computer with Chrome instead.”

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Posted 1 year ago

“I was disappointed with the Crisis Management and Human Behavior training as it was VERY much like the Crowd Management course I did and I thought it was way over priced. Would definitely recommend others not to do that one for this reason.”

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Posted 1 year ago

Thank you for your review, we greatly appreciate it! Sorry to hear that you expected more of our Crisis management and Human behavior course. We developed this course in close cooperation with shipping companies and Class organizations. Our course content follows the framework of the IMO model courses and meets the requirements of the approving Shipping Inspectorates which is our priority. We will however, definitely take your feedback into consideration. Thank you for using STCW.online. The STCW.online team

Posted 1 year ago

“Everything was great, the team reacted very fast, the course was easy to comprehend and complete.”

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Posted 1 year ago

“I expected a bit more knowledge out of this course.”

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Posted 1 year ago

Thank you for your review, we greatly appreciate it! Sorry to hear that you expected more of our Cyber Security course. We developed this course in close cooperation with shipping companies and Class organizations. Our mutual goal was to raise awareness amongst seafarers regarding the dangers of using modern technology. And we like to target all crewmembers, no matter what their education, rank or nationality is. Thank you for using STCW.online. The STCW.online team

Posted 1 year ago

“Good day! For the present moment this course is very expensive. the great minus of all online courses is - can't discuss any questions highlighted.”

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Posted 1 year ago

Thank you for your review and are sorry that you feel that way. We try to keep our pricing very competitive. Thank you for using STCW.online.

Posted 1 year ago

“The program and test are too basic and lack in depth description of the security issues faced by ships and ports”

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Posted 1 year ago

Thank you for your review. The Security Awareness training, which is mandatory for each seafarer no matter what their rank or background is, covers the basics laid down in the IMO model course. Depending on the tasks on board, the courses Designated Security Duties and Ship Security Officer requires a more profound and in-depth knowledge.

Posted 1 year ago

“Great & fast assistance if you Need help. The portal where to perform the training obsolete. I did the course however at the end did show up I didnt make It. A simple online process became quite long. Again big thank to customer care assistance.”

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Posted 1 year ago

Thank you for your review, appreciated and good to hear our support department did a good job! Kind regards, the STCW.online team

Posted 1 year ago

“Courses are repeated like same explanation is given for both crisis management and crowd management”

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Posted 1 year ago

Thank you for your review, appreciated! Content of the Crowd Management course is repeated in the Crisis Management course, so far this is correct. However, several topics are added to the Crisis Management course. To name a few, Organization and Handling of Emergencies, Optimizing Resources, Managing response during Emergencies etc. All in line with the IMO Model course 1.29. Hope this clarifies and thank you for using STCW.online.

Posted 1 year ago

“good language easy to understand”

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Posted 1 year ago

“Easy was to get a certificate, but the content is mediocre.”

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Posted 1 year ago

Good day! Thank you for your review. Our course content follows the framework of the IMO model courses and meets the requirements of the approving Shipping Inspectorates.

Posted 1 year ago

“A very good service.”

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Posted 2 years ago

“the existence of a course like this gives me new knowledge”

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Posted 2 years ago

“Clear and informative course”

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Posted 2 years ago

“Too expensive for the information provided”

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Posted 2 years ago

Thank you for your review and we are sorry to hear that you found our Crowd Management course of 60 Euro too expensive. Our goal will always be to give our customers quality and approved courses for competitive pricing.

Posted 2 years ago

STCW.Online is rated 4.8 based on 2,636 reviews