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Stuarts London Reviews

4.8 Rating 19,716 Reviews
97 %
of reviewers recommend Stuarts London
4.8
Based on 19,716 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Stuarts London Reviews
Visit Website

Phone:

0203 905 5552

Email:

customerservices@stuartslondon.com

Location:

35-37 Uxbridge Road, Shepherds Bush
London
W12 8LH

Write Your review

Anonymous
Anonymous  // 01/01/2019
Efficient and quick delivery service. Knowledgeable and friendly in-store service.
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Posted 4 years ago
j’aime bien pas mal de choix et bonne qualité respect du suivi de la livraison encore merci AJ
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Posted 4 years ago
Free postage is not free if you return item - postage is deducted from refund amount
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Posted 4 years ago
I ordered 2 items and delivery was quick. I sent one item back and I was refunded quickly. It was an easy transaction. The reason I have given 4/5 is because the return wasn't free.
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Posted 4 years ago
Love my purchase, quick delivery
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Posted 4 years ago
Very friendly customers service.
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Posted 4 years ago
Stuarts London is a great store. I had a small issue with the next day delivery, but that was quickly resolved by the customer service manager to my satisfaction. The product was well packaged and arrived in excellent condition.
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Posted 4 years ago
Pricing was 28% above list, I suppose to make up for the free overnight shipping from London to New Jersey in the U.S. However, the service and email communication were first-class.
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Posted 4 years ago
Prompt delivery, wrapped and boxed with care, and happy with all my purchases from Stuarts!
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Posted 4 years ago
My item was perfect and it arrived in a timely manner. I definitely pleased with the service from Stuarts London.
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Posted 4 years ago
I placed my order and in a few days I received it,plenty of info regarding tracking my deliver 👍
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Posted 4 years ago
Nice item, Good price and fast delivery. Unfortunately jacket has a scratch mark in the back. Not enough to return but a little dissapointing.
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Posted 4 years ago
A complete assortment from the reasonable priced to the more luxury items but all with a certain taste.
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Posted 4 years ago
Great quality product, quick delivery
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Posted 4 years ago
Good servis
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Posted 4 years ago
Very good
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Posted 4 years ago
Ordered a pair of jeans to small sent them back and still waiting for my refund. The jeans were very good by the way.
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Posted 4 years ago
Hi Stuarts! When I look at your range and quality, I do not question the dignity of shopping with you. I have a large family that I would recommend them to shop with you. Unfortunately, difficulties arise due to Brexit and tariffs. Personally, I have shopped a lot from England and this time not only thought about the Brexit phenomenon, the choice has cost me another 34 pounds with the latest purchase from you. This of course makes it more difficult for me and also creates competition against ... The garments have not arrived but I think you deliver the fat you promise. Best regards // Fernando.
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Posted 4 years ago
Service was excellent, speed of delivery was very quick ! The only reason I'm giving 4 stars is that the dr marten oxblood church boots i bought advertises they are made in England but their actually made in Thailand ! Other than that great product very smart and comfortable 👌
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Posted 4 years ago
As always good products at a good price with great service.
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Posted 4 years ago
Stuarts London is rated 4.8 based on 19,716 reviews